Ratings based on 12 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
83% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.7 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel in Villavicencio surroundings

Posted Jan 10, 2015
Pros: The location of the hotel is very nice, has a wonderful view and it´s far from noise. Perfect to have a break from day to day life. Nice swimming pool
Cons: One suggestion is to maintain the outside of the buildings, it looks worn and in some places really needs a serious maintenance.
Location: Well, we were there just to rest so, we stayed most of the time in the hotel. . There are some Hot springs near by.
Our stay was really comfortable. The room was well kept, clean and comfortable. My only complain was a light smell to humindity. Staff were kind, friendly and wishing to give a good service.The masseuse was excellent. Music by the pool, relaxing and nice.
3 out of 5
by A verified travelerfrom Bogotá, Colombia

Nice hotel with too many maintenance problems

Posted Aug 19, 2014
Pros: The pool, landscapes, cocktails, rooms.
Location: Great beef in Cumaral at 20 minutes from the hotel.
The hotel infrastructure is good, great pool, golf course, great rooms with very comfortable beds, beautiful gardens, gym, spa and other facilities. The big problem is the whole hotel is out of maintenance. The pool, pool chairs, buildings, common areas, etc need a lot of work to be at a decent level. It seems that the administration hasn't done any maintenance for years. The pool chairs are broken, tables and chairs broken also, all the walls dirty or cracked, deficient lighting, bathtubs dirty, among other problems. It's a shame because the hotel itself is really good, the service in general is Ok, but for a hotel that is rated as 5 stars and the price is not acceptable such situation. They have to improve this if they want to stay in business. I doubt I'll be back in the future
3 out of 5
Recommended
by A verified traveler

A bit run down

Posted Aug 13, 2014 on Hotels.com
It's a beautiful property but needs a little more love.
4 out of 5
Recommended
for Everyone
by soniafrom c

Beautiful Golf course

Posted May 26, 2014
You can afford to pay the fee that only cost 60.000 and u'll enjoy a lot. Nice view and delicious food.
4 out of 5
Recommended
by Danielfrom DC

Great Pool!

Posted Apr 29, 2014 on Hotels.com
Good Overall: great pool, good service, just OK food. Only bad experience was that I had a 1 Kingsize bedroom paid for, and was surprised with an extra charge for another person, which was completely unexpected...would have been nice to know this/be warned ahead of time. Overall, the best place in Villavicencio.
5 out of 5
Recommended
by David Garciafrom Palm Harbor, FL

The best place closest to Bogota to relax

Posted Apr 21, 2014 on Hotels.com
Everything was great, the hotel condition, the rooms, the friendly staff, the location, room service was fast, the food was good, We were completely satisfy.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jan 6, 2014 on Hotels.com
3 out of 5
by Fermandofrom Bog

In Colombia there are better opcions

Posted Jan 2, 2014
Manager staff terrible , this hotel is not a hotel, B&D is better
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Dec 27, 2013 on Hotels.com
5 out of 5
Recommended
for Everyone
by sonia

This traveler left a rating score only Posted Dec 26, 2013