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Le Relais de LHermitage

3.0 star property
Comfortable hotel near the beach

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Le Relais de LHermitage

Photo gallery for Le Relais de LHermitage

2 outdoor pools, pool umbrellas, sun loungers
Front of property
Premium bedding, minibar, in-room safe, desk
Interior
Reception

Overview of Le Relais de LHermitage

Reviews
7.4

Good

Popular amenities

  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
L'Hermitage, Avenue de la Mer, St Gilles-les-Bains, Saint-Paul, 97434
  • Popular LocationL'Hemisphère5 min walk
  • Popular LocationPlage de L'Hermitage7 min walk
  • Popular LocationLe Glacier Du Lagon7 min walk
  • Popular LocationCasino de Saint-Gilles9 min walk
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Room options

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room

Premium bedding, minibar, in-room safe, desk

Standard Triple Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard double room

Premium bedding, minibar, in-room safe, desk

Standard double room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

St Gilles-les-Bains

Located in Saint-Paul, Le Relais de LHermitage is near the airport and on the waterfront. The area's natural beauty can be seen at Pitons, Cirques and Remparts of Reunion Island and Plage de L'Hermitage, while Cave of the First French and Musée Stella Matutina are cultural highlights. Garden of Eden and Aquarium de la Réunion are also worth visiting. With scuba diving, snorkeling, and windsurfing nearby, you'll find plenty of adventures in the water.
Visit our St Gilles-les-Bains travel guideOpens in a new window

What's nearby

  • Plage de L'Hermitage - 7 min walk
  • Casino de Saint-Gilles - 9 min walk
  • Garden of Eden - 11 min walk
  • Les Roches Noires - 4 min drive
  • Plage de la Saline les Bains - 5 min drive

Getting around

  • Denis (RUN-Roland Garros Airport (RUN) - 43 min drive

Restaurants

  • Au Ti' Marché - 5 min drive
  • le Manta - 9 min walk
  • Au Vieux Quimper - 5 min drive
  • Chez Nous - 4 min drive
  • Les Balançoires - 15 min walk

About this property

Le Relais de LHermitage

Hotel by the ocean
Take advantage of free English breakfast, a terrace, and a garden at Le Relais de LHermitage. For some rest and relaxation, visit the spa tub. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • 2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Limo/town car service, bike rentals, and babysitting (surcharge)
  • A porter/bellhop, a front-desk safe, and 3 meeting rooms
Room features
All 161 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Flat-screen TVs with cable channels
  • Recycling, electric kettles, and limited housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:00 AM–10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Case Vanille
  • Le Papayer
  • Le Tamarin

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Spa tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 237 square feet of conference space
  • 3 meeting rooms
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Smart TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per child: EUR 65 (from 4 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per child: EUR 65 (from 4 to 12 years old)
  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a security system and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Novotel Réunion
Hotel Novotel Saint-Gilles
Relais LHermitage
Relais LHermitage Saint-Paul
Relais LHermitage Hotel
Relais LHermitage Hotel Saint-Paul
Le Relais de LHermitage Hotel
Le Relais de LHermitage Saint-Paul
Le Relais de LHermitage Hotel Saint-Paul

Frequently asked questions

Does Le Relais de LHermitage have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Le Relais de LHermitage?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Le Relais de LHermitage on May 2, 2024 start from $149.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Le Relais de LHermitage pet-friendly?

No, pets are not allowed at this property.

How much is parking at Le Relais de LHermitage?

Self parking is free at this property.

What time is check-in at Le Relais de LHermitage?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Le Relais de LHermitage?

Check-out is at 11 AM.

Does Le Relais de LHermitage provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Le Relais de LHermitage located?

Situated in Saint-Paul, this beach hotel is within a 10-minute walk of Plage de L'Hermitage and Casino de Saint-Gilles. Garden of Eden and Plage de la Saline les Bains are also within 2 mi (3 km).

Le Relais de LHermitage Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 60 out of 354 reviews" "
Rating 8 - Good. 153 out of 354 reviews" "
Rating 6 - Okay. 103 out of 354 reviews" "
Rating 4 - Poor. 27 out of 354 reviews" "
Rating 2 - Terrible. 11 out of 354 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Petra

Liked: Cleanliness, staff & service, room comfort
Fun holiday!
Lovely hotel. Friendly staff, good food, excellent location. Family room for 4 people is a bit small. Averall though, good value.
Stayed 9 nights in Jun 2018

2/10 Terrible

Sanj, Mauritius

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom - not clean, black moisture traces in between tiles. Broken soap tray. Cockroach presence. Hotel needs serious renovation. First stay was some years back. Conditions are still same . No improvement since its renamed as le relais de l'hermitage. For current price paid, one can find better hotels in the neighbourhood.
Stayed 2 nights in Apr 2018

6/10 Okay

CL, England- South East

Liked: Cleanliness, property conditions & facilities
A tropical paradise but fluent French is essential
Lovely hotel, near a beautiful beach. The gardens were lovely, the swimming pools were brilliant. There were plenty of sun loungers to relax on, and it was right next to a safe sandy beach. As an English woman travelling with my teenage daughter, but without a man I felt ignored and overlooked, and on a couple of occasions it was assumed by hotel staff that I was a member of a larger party. Very little English was spoken, even by the "English speaking" staff. At check in we were given our key and told to keep walking up the corridor. We weren't told where anything was. There was a direct access to the beach through a coded gate, we only worked this out by watching other people. We asked for the code at reception, but then couldn't work out what to do so continued to go the long way round until another guest showed us. We then directed other confused guests. I had asked for a non-smoking room- it wasn't. I would have liked non-feather pillows, but asking for them was way beyond my basic level French. Food in the hotel was limited and expensive but there were lovely shops and bars close by. On the day before we left I was told by a receptionist that they had no info on my booked shuttle back to the airport- they did, they had just assumed I was with someone else so had put it aside. Beautiful hotel but communication is dire. A simple welcome pack- in any language would make such a difference.
Stayed 5 nights in Dec 2017

6/10 Okay

Jenni, Finland

Liked: Cleanliness, property conditions & facilities
Nice hotel close to beach
Hotel close to beach where you can swin without fear of sharks. "Family room" for three adult friends was too small with an annoying air conditioning that couldn't be adjusted any way. Not many in staff spoke English and knowledge of excursions was weak although they are being advertised at hotel wall. Breakfast buffet was full of birds eating whatever they could get.
Stayed 6 nights in Nov 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort

10/10 Excellent

Hilly, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very close to beach and quiet
lovely walks along the beach where joggers, walkers, horse riders and car share the roads peacefully and quietly - like magic

8/10 Good

Sarah, Mauritius

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely area, close to beach and shops
We stayed overnight at this hotel the room was clean and comfortable and had a view over the pool area and out onto the ocean, the location was excellent close to the shops and to the beach. Breakfast offered great choices and all fresh fruits. The staff were helpful and even opened our bottle of wine which we bought at the shops without a problem. The only thing I would say is that the hotel needs a little bit of upgrading on the maintenance but still I would stay here again and would recommend this hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Reunion is not a tropical island getaway
Really long time to check in - 20 mins + Evening buffet - nothing special Cheesy disco if you like that sort of thing Service very slow in general - when you're thirsty ... Room didn't stink of cigarettes - bonus :) Comfortable mattress Why on earth do Europeans like square pillows ??! no other pillow shapes available Pool guy (you know who you are) hitting on anything that moved Breakfast - good selection and the birds get to enjoy it too

6/10 Okay

jirajl, Prague

Liked: Cleanliness, room comfort
A nice choice
The resort offers standard accommodation close to the beach. The location is in the tourist area with shops, bars, beach facilities etc. Busy during weekends as locals use the beach for family picnics. Good for families. Not every employee can speak English and sometimes it was hard to communicate with them - for example missing daily menu in English. Need to improve the service. For example check-in was very poor because the front desk lady could not speak English. She made so many mistakes and did not inform us about important details. On the other hand their colleagues were very helpful (Sebastian and others).

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Pools
Nice hotel Large grounds and two pools A little past its heyday, but good value