Ratings based on 602 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Moscow, Russia

Nice hotel for a short stay

Posted Jul 17, 2014
Pros: Location, breakfast, staff
Cons: Better promotion, more emphasis on style
Location: All main attractions are nearby
Stayed for 5 days in July 2014. The hotel's style is supposed to be 'hard rock' and minimalistic and that doesn't go well with 4-star amenities. At first sight we got a feeling the room was being repaired and walls hadn't been finished, because one wall was not painted, just concrete wall. We upgraded the room to deluxe which was a bit larger in size but still featured the same elements of a very peculiar style. So I recommend to book a deluxe or a junior suite to make the adaption process smoother. The breakfast was good due to various fish dishes, which perhaps typical for any Icelandic hotel. The staff was very friendly and forthcoming, really wanted to meet our requirements. To sum up - it is a good option for younger visitors, not discerning travellers.
5 out of 5
Recommended
for Everyone
by A verified traveler from colorado

Great hotel near all the activity of central town

Posted Jul 14, 2014
The hotel is contemporary and well designed. No old hotel smell here. The staff was very accommodating and friendly with every encounter we had. A nice full breakfast included also. Not just some stale bread and cereal but full on breakfast (buffet style). Easy walking to the main streets with all the shopping, food, pubs, cafés. Great place and I'd stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Modern, clean, friendly, amazing location.

Posted Jul 14, 2014
Pros: Excellent breakfast, super friendly staff, modern/funky decor. We had a very quiet room, no noise issues.
Cons: More closet/drawer space.
Location: Walking distance to everything.
Fantastic property right in the heart of the city.
2 out of 5
by A verified traveler from Seattle

Form without function, design without delight

Posted Jul 11, 2014
Pros: location, breakfast
Cons: room design, functional lighting throughout hotel, value
Great location, very modern, but dark and ungainly; in the foyer with another couple, I stepped back to make room...soaking my foot in a shallow moat! Our "deluxe" room was poorly laid out, small, with a bathtub on a bias making maneuvering two large suitcases difficult, and lighting so 1950's, with no light at all over the desk. Deskstaff was nice and friendly, breakfast was nicely down with good variety, in the middle of downtown but not noisy, best thing was being so close to Hamarhusid, Lobster House Restaurant!
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Brilliant location and lovely staff

Posted Jul 8, 2014
The staff cannot be more helpful and they were consistently so for the duration of our stay. The hotel is centrally located and while this can prove a little problematic when the noise from neighbouring bars filters through, the benefits far outweigh the disadvantage. Meals were also quite good and the breakfast exceptionally so. Highly recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel, Centrally Located

Posted Jul 3, 2014
Clean hotel, friendly and helpful staff, decent breakfast, good location. I would stay here again.
4 out of 5
by A verified traveler from Calgary, AB, Canada

Nice hotel close to everything

Posted Jun 26, 2014
Good location close to everything by walking. Rooms are small. Kept hitting our heads on the slanted roof in the room. Bathrooms are clean & with good showers. Rooms were cleaned very well everyday. Breakfast was great. Staff were mostly friendly and helpful. A bit expensive for what it is.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Great location, modern hotel in heart of city

Posted Jun 25, 2014
Pros: Location. Modern. Staff
Cons: Noise.
Location: Right in the heart of the city.
Staff is wonderful, extremely helpful. Breakfast is delicious. Hotel is modern, clean! Only problem is noise with the parties around but just be prepared going in with earplugs and you are OK.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chester, UK

Nice hotel

Posted Jun 21, 2014
Pros: The location and decor
Cons: Temperature controls in the rooms or perhaps turn the heating down/off in summer
Location: Location was very central
The hotel was centrally located and rather quirky but the room was far too hot and there were no controls to change the temperature. I don’t recommend staying here the night before a national holiday if you want any sleep. The bar at the side of the hotel was open until 5am and the noise of the music and people could be heard in the room and well as being able to feel the vibrations of the music
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Excellent location and service. Clean and comfort.

Posted Jun 18, 2014
Wonderful. People were extremely friendly. Great service and excellent food. Beds were very comfortable.