Ratings based on 477 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent!!!!

Posted Dec 14, 2014
Great hotel, very very good restaurant. Very clean room, staff were excellent!!!!!!!
4 out of 5
by A verified travelerfrom west yorkshire

Comfortable but out of town

Posted Dec 13, 2014
Room overlooking lobby was a bit noisy which made it impossible to leave the window open and, therefore, the room was too warm! It is a long way to downtown Reykjavik in the winter weather and the free shuttle service was one way and only three times a day so without expensive taxis you're somewhat stranded. You really need to be downtown to get the benefit of Reykjavik. Wouldn't choose to stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful location and accommodation

Posted Dec 8, 2014
The hotel was central and the breakfast was great each morning. We enjoyed our stay and would recommend.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Essex

Lovely hotel. Nice room with great views.

Posted Dec 8, 2014
Pros: Clean and modern. Well located about 15 minute walk from town centre. Staff always willing to help. Lovely to drink the tap water which tasted great!
Cons: Better choice of bar food. More information available for bar prices. Heated Towel rail didnt work even after reporting it to reception.
Location: Lots of restaurants around hotel and in Reykjavik itself. Would rommend the Red Chilli restaurant just across the main road. Plenty of trips
Well located hotel close enough to town centre. Plenty to do in Reykjavik to fill your time. Very cold -6 degrees so make sure you are prepared. Had about 8 inches of snow so walking boots were a must along with thermals! Plenty of local restaurants and hotel offers restaurant and bar food although this offerred limited choice. Free coach ride into town three times a day. Overall we would reommend the hotel and Iceland
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Our Trip to Iceland and The Grand Hotel

Posted Dec 4, 2014
Pros: The rooms were very nice, the beds very comfortable and the bathroom spotlessly clean. The Hotel staff were also very helpful and knowledgeable.
Cons: The price of food and drink! As Iceland has to import most of its goods it is very expensive [not just the Hotel] but there are bargains if you look.
Location: Close enough to walk to most places i.e. shops, restaurants, harbour front, spa's etc.
We had a great time in Iceland, its Mother Nature at its best and a photographers paradise with stunning scenery to film. You must try the geothermal [warm water] swimming pools / spa's which are part of the Icelandic culture and are soooo relaxing.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Great place to stay

Posted Dec 1, 2014
Room was clean, beds were very comfortable and staff was extremely friendly. Shuttle tours pick you up right at the front door and the location is within 20 minute walking distance of downtown. If you don't want to walk, there is a bust stop nearby. Very nice stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

The Hotel staff are typical Icelandic people.

Posted Nov 29, 2014
Pros: This isn't my first stay. The standard of care and service is still some of the best I've ever experienced.
The Hotel staff are typical Icelandic people. Always friendly. Spa is great, I was able to move my neck properly for the first time in years... Food good too. Waiting staff amazingly efficient.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Connecticut, USA

A fabulous place to stay

Posted Nov 28, 2014
Our 3 night stay at this hotel was wonderful. The rooms were spacious, clean, and comfortable. The staff was attentive, courteous, and always able to assist. Although this hotel is about 2 miles from the City Centre it can be easily walked, take a bus, or take a taxi. The morning breakfast was wonderful. Would highly recommend this hote.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom devon

Lovely hotel,

Posted Nov 27, 2014
Very handy hotel for all areas. Staff were friendly and helpful. Great restaurant. Would stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom sauchie, scotland

Excellent hotel and staff

Posted Nov 26, 2014
Pros: Clean tidy and comfortable
Location: Out of center of Reykjavik but easy walk
Great time had in Reykjavik, Hotel was excellent, clean comfortable and the reception staff very efficient