Ratings based on 6 Verified Reviews
They paid and stayed. We double-checked.
3.0 Room cleanliness
1.7 Service & staff
2.5 Room comfort
2.5 Hotel condition
They paid and stayed.
for Couplesby A verified traveler
Posted Aug 29, 2013 on Hotels.com
for Everyoneby Sally from California
Cheap for a ReasonPosted Jun 28, 2013
Cons: Customer service and building maintenance. The front door does not unlock from the outside-you have to stick your hand through the window to open it.
Location: An easy bus ride from downtown. Nothing nearby.
It was one of the worst guest house experiences. Staff was rude, and unhelpful. There was a mixup with our room so they voluntarily upgraded us. Then the manager appeared and yelled at us for being in the upgraded room even though it was the staff's solution. We went to bed early because we had just gotten in from a long flight, so we didn't hear the manager knocking on our door at 10:00 PM. We did hear him as he let himself in with his key to show some prosective people around the accommodation. They made us feel very unwelcome. Stay somewhere else..anywhere else!
for Everyoneby Donna from Ireland
I hated staying herePosted Jul 24, 2012
Cons: The owner manager and the dirt of the place and the smell of the place
Location: Not near town.
This was the worst place I ever stayed in my life. Place was dirty and manager was not nice to us at all. I couldn't believe the way we were treated when we asked was there a bus nearby. We had four nights booked but left after two. Bathroom was so smelly. Hated staying here but thankfully found a place in town that had a room for the two nights that we needed. It is ages from town and it's cheap for a reason. There is no owner or manager living there and there is just a sign on the door to call a phone number when you get there. We waited for 20 minutes but thankfully one of the guests left us in rather than standing outside. Not sure what people do if they arrive late at night. I guess they stand on the street. Make sure you have a working mobile phone to call them.
for Familiesby John from Cheltenham, UK
Cheap and clean but not the RitzPosted Jul 9, 2012
Pros: Cheap and close to our friends
Cons: No service at all; unsightly linen.
Location: 5 or 6 kilometres from the city centre, in a pleasant suburb and close to a main bus route to the centre.
We chose this hotel, despite some bad reviews, partly because it was cheap but mainly because it was close to some friends we were visiting. The biggest disappointment on arrival was the bed linen, which was clean but tatty and unsightly. We borrowed replacements from our friends but later found more acceptable duvet covers in a cupboard in the kitchen. If you want a cheap place to stay in Reykjavik, bring your own linen. Even if you buy replacement linen in Reykjavik, it will still be cheaper than most other hotels. The "guest house" is not actually a proper guest house. It's a large family house with a small number of separate bedrooms plus two (I think) other bedrooms en suite. The owner is happy for the guests to use it as a home from home. Unfortunately, this means there is no-one on site for registration and to help with problems. The owner seems to use regular guests to help with some administration but there is no welcome pack or instructions on how to find help. The electricity went off one evening and nobody knew what to do. This lack of basic service is a pity because it spoiled what was otherwise a pleasant stay. A little bit of effort by the owner to provide a welcoming service to guests, with information and facilities to resolve problems, would make a huge difference to customer satisfaction. Even if a little extra were added to the price to cover this, it would still be the best accommodation bargain in Reykjavik.
Not Recommendedby A verified traveler
Unfriendly and unwelcomingPosted Aug 6, 2011 on Hotels.com
The owners of this guest house like the income but don't actually like the concept of people staying at their house. It was difficult to find and the owners were unfriendly and not accommodating at all. We were simply told to pay and then shown to our room. It was unclear whether we could use the kitchen to make our own food or whether we could use any of the living spaces. Please keep in mind that the power plugs throughout the whole house are unusual old Italian plugs and hence require specific adaptors, but the owners make no effort to provide any. We had no capacity to use any appliances at all during our stay. We were also not allowed to shower after 11pm. We certainly would not stay here again and suggest others to throughly consider their options before opting to stay here!
Recommendedby A verified traveler from Canada
Comfortable, Cheap, and ConvenientPosted Sep 1, 2010
The hotel was much like a well kept hostel. It was very convenient for me because I wasn't looking for anything but a bed and shower. It was very clean. I was backpacking, so I was walking everywhere. Shopping, and restaurants are very close by. The front reception has a ton of tour pamphlets for your different interests. A continental breakfast is served until 9:30 in the morning. The only issue I had during my stay is the caretaker/owner is not very friendly, otherwise, just ignore him [he admits he is a grumpy old man] and enjoy your stay. Its a great deal.