Ratings based on 58 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
98% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from g

Wonderful beds and pillows, up-to-date, very clean

Posted Aug 1, 2014
Wonderful, plenty of shopping nearby, quiet, clean... Perfect
Comment from Hotel Management
Aug 4, 2014 by Sarah, Hotel Management
Dear Josh, Thank you for taking the time to complete a survey for our hotel. Everything we do is aimed to pleasing our guests. We are so glad to hear that your stay was enjoyable, and hope to see you again in the near future.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Good, reasonably priced hotel in Reynoldsburg

Posted Jun 22, 2014
Pros: Location and staff.
Cons: The rooms need some refurbishing and upgrading
I stayed here on business, and it probably is the best option in the area. It's not great but it's fine overall -- just a bit worn and needing some sprucing up.
Comment from Hotel Management
Jun 27, 2014 by Sarah, Hotel Management
Thank you for your comments. We will be going through a full renovation starting this Fall, we are very excited! We hope you will return later this year to see our progress.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jun 13, 2014 on Hotels.com
Comment from Hotel Management
Aug 30, 2014 by Sarah, Hotel Management
Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler from Charleston, WV

Conveniently located to where we wanted to visit.

Posted Jun 10, 2014
Pros: I liked the convenience to restaurants and shopping. It was clean and nicely decorated.
The hotel staff are pleasant and the breakfast room is well equipped and staffed.
Comment from Hotel Management
Jun 10, 2014 by Sarah, Hotel Management
Thank you for your review. We truly appreciate your business and look forward to having you stay with us again.
3 out of 5
Recommended
by tnmitche from columbus

Pleasant Rooms, Unfriendly Staff

Posted May 30, 2014 on Hotels.com
The rooms and amenities are what you would expect. The rooms were as advertised. The desk staff do not greet guest and were generally unpleasant. But most importantly the rooms were clean.
Comment from Hotel Management
Aug 16, 2014 by Sarah, Hotel Management
I apologize our front desk staff were unfriendly towards you. We pride ourselves in customer service and this is no acceptable. Thank you for your feedback.
5 out of 5
Recommended
for Couples
by Danielle from S.Vienna Oh

Posted May 29, 2014 on Hotels.com
We enjoyed are stay at this hotel. Its was very clean and the staff was very helpful and friendly. The room was perfect.
Comment from Hotel Management
Aug 16, 2014 by Sarah, Hotel Management
Thank you for your review!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to conference

Posted May 22, 2014
The Fairfield Inn is a great value. It is easy to get to, close to restaurants, stores, and our meeting site.
Comment from Hotel Management
May 22, 2014 by Sarah, Hotel Management
Thank you for your response. We are very lucky to be by so many restaurants and shops.
4 out of 5
Recommended
for Families
by A verified traveler

Posted May 12, 2014 on Hotels.com
Very busy retail area, heavy traffic most times hard to get out of driveway. They need to work on the tub drain. sometimes it never emptied.
Comment from Hotel Management
Jul 26, 2014 by Sarah, Hotel Management
Thank you for your comments. We will have our Maintenance staff look into the tub drains right away, thank you for letting us know.
4 out of 5
Recommended
by A verified traveler

Posted Apr 17, 2014 on Hotels.com
Comment from Hotel Management
Jul 26, 2014 by Sarah, Hotel Management
Thank you for your response.
4 out of 5
Recommended
for Families
by Dave from Herndon, VA

Convenient location to retail

Posted Apr 14, 2014
NIce room. Stayed on 2nd floor. Heard some noise from room above but not too terrible.
Comment from Hotel Management
Apr 15, 2014 by Sarah, Hotel Management
Thank you for your feedback, I apologize for the noise above you. We look forward to seeing you again.