The room was on the 1st floor, facing the road. It was incredibly loud, with traffic continuing throughout the evening into the morning. Loud trucks and commerce. This was disturbing even with 30 dc proof earplugs. Was not able to sleep as a result. Called the front desk to have our room moved, while they were pleasant on the phone, they did not call us back about moving our room, when there were rooms available. This was questionable since we booked many months in advance, and they gave rooms away first come first serve (we checked in very late). Although acc. such as room size for European Standards were plentiful, it is impossible to enjoy with little, if any sleep.
It is possible that you may get a room that is not in this location, but if you book early, this does not take precedence, so be sure to check in early or something.
T from United States
Situated in the city center, this hotel is close to Corporate SAP Headquarters. Regional attractions also include Heidelberg …More
The hotel staff kept me waiting at the checkin counter for 10 minutes while she yakked on the phone. Charged me for two days of breakfast and only gave me one day of coupon. She was rude and unhelpful about nearby locations to eat or sight see.
Situated in Mannheim, this hotel is close to Planetarium Mannheim, Luisenpark Gardens, and SAP Arena. Local attractions also …More
A good hotel (near a large supermarket) - with all the core essentials for a business traveller. Modern decor (its a new hotel) and friendly staff. They've always given me the quiet room I've asked for. Food is fresh, bed is great, wifi access and modern bathrooms.
Only possible irritations: timing for being able to order dinner is quite limited, the menu doesn't change - and lunch is not always available. Breakfast is adequate but don't expect anything lavish.
Overall, my preferred hotel for Mannheim.