Ratings based on 33 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby monique from Uk
Beautiful view , stylish decor, friendly staffPosted Dec 3, 2013
We were lucky enough to have room / suite No 18. The room has a jaw dropping view of the river and old town. The staff are all extremely friendly and attentive with excellent restaurant recommendations. Highly recommended!
for Everyoneby Manny from Whistler
Posted Nov 25, 2013
Pros: Stylish, felt like a country inn, yet new.
Cons: Water pressure and hot water delivery was variable. Bathroom had no ceiling and was just cut-out from bedroom.
The rooms are recently-decorated and spacious, but the buildings have an Old World charm. The location is convenient and enjoys a great view of the Castle and old town. It is about a 10-15 minute walk to the old town, over a pleasant route and then the Karl Theodor bridge.
for Everyoneby drew from Arlington, VA
The Concierge Made It SpecialPosted Aug 13, 2013
Pros: Concierge. Location. Amenities.
Location: Old Heidelberg and the castle are a short walk away. The countryside along the river is beautiful. Visit the castles and ruins along the river.
We stayed 3 days at the hotel in room 5 on the second floor. The room had a small balcony tucked up against the side of the property with zero view, but was fine for a drink. The main room faced the courtyard, so while there was no real view it was light. The courtyard was mostly quiet when we were there and the only detraction of the location (other than the lack of view) was cigarette smoke wafting up from below. The room was very large and suited our family of 4 well. It would have been quite luxurious for two. As with other guests, we all found the breakfast lacking, particularly for the quality of the hotel. The location of the hotel is excellent. It is across the street from the river and a short walk to the old bridge to the heart of the old town. Close enough, but not too close. We visited the local "castle," the old town and on the recommendation of the concierge one of the neighborhoods close by and the ruins of castles in Neckarsteinach, a 15km bike ride away along the river. We also ate at one of the restaurants recommended to us, a real local neighborhood beer garden. We can't say enough about how well we were treated by the staff, but in particular by the hostess/concierge, Melanie. If she is there when you visit, you will be well taken care of.
Recommendedby Mostoufi from CA, United States
Beautiful unique stayPosted Aug 8, 2013 on Hotels.com
Unique boutique hotel experience. Stay here if that's what you like. Beautiful grounds, attention to details, wonderful staff and service. Our room was so spacious for a family of 3! Beautiful decor (european elegance). Perfect location for Heidelberg but away from the crowds and tourists. Thank you Heidelberg Suites! We so much enjoyed our stay with you!!!
for Getaway With Friendsby April from Canada
Lovely View, Lovely PeoplePosted May 22, 2013 on Hotels.com
The Suites is right down on the waterfront, a very short walk across a historical gate into the old downtown and what is now the shopping district. The suite was just a standard one because we were late booking but at that it was still a lovely 2 rooms. More, the hotel staff were amazing! They parked our car for us, brought our luggage up without asking if we required help, provided excellent suggestions and directions for where to go out, and to boot, we were a mere 5 blocks from the Castle that overlooks the City and a crazy near vertical lift. All in all a perfect way to tie up our holiday.
for Getaway With Friendsby Goran from Edmonton, AB
grassPosted Apr 25, 2013 on Hotels.com
They never cut grass on backyard .....looks like forest...... there is no service during night...but...perfect location, really nice building, nice and polite staff....
for Everyoneby Diane from London, UK
Beautiful hotel close to Heidelberg's Old TownPosted Apr 15, 2013
Pros: Friendly staff, beautiful rooms
Cons: The hotel is located in seperate buildings, so it is necessary to go outdoors to walk from rooms to reception to gym.
Location: A short walk acress the bridge to the Old Town, right on the river.
The hotel is in a beautiful set of buildings overlooking the river a short walk from the bridge to the old town of Heidelberg. The suites are spacious and very tastefully decorated, and the staff are incredibly helpful and friendly. I would highly recommend this place to anyone staying a couple of nights in the area and not too concerned about price, as the suites are a little on the expensive side.
for Personal Eventby A verified traveler
Posted Apr 7, 2013 on Hotels.com
for Familiesby Kristen from London, UK
lovely heidelberg hotelPosted Mar 8, 2013
Pros: nice rooms, good location, nice breakfast
Cons: no high chair
Location: perfect for exploring heidelberg and walking up to philosephersweg
great staff, good location, lovely rooms. accommodated our family well. Just wish they had a highchair for breakfast otherwise, no complaints.
for Business Travelersby A verified traveler
Posted Feb 9, 2013 on Hotels.com