Ratings based on 74 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Lowell, MA
Walking distance from Old Town & Train StationPosted Sep 5, 2014
Pros: Cleanliness, comfort, location
Location: Walking distance from Old Town, university, Heidelberg Castle, Train station
Great little hotel with perfect location. Only a ten minute walk from the old town and the train station. Away from all the hustle and bustle makes for a quieter evening. Room was perfectly clean and comfortable and staff was very friendly.
for Getaway With Friendsby A verified traveler
spacious roomPosted May 28, 2014 on Hotels.com
nice hotel but lots of things you have to pay such as breakfast and wifi separately and it was expensive. I would look for other hotels with better price.
Recommendedby JaxSax from Australia
Great location and very comfortablePosted May 27, 2014 on Hotels.com
Easy walk to and from the station and the old town.
for Everyoneby A verified traveler
stay was finePosted May 20, 2014
Pros: location to the tourist sites and close to the train station
Cons: price. Thought the price was a bit much for mid week.
Location: all of the tourist sights were within walking distance.
had a great experience since I only had one day there. Needed something clean and comfortable and the hotel did this.
for Everyoneby Phil from East Rochester, NY
Nice Hotel Close to the River and Old TownPosted May 15, 2014
Pros: Staff and Location
Cons: Nothing deal breaking
Location: Old Town is close The River is 2 Blocks away
This has a good location that is an easy walk to the old town and river districts. The rooms are clean and comfortable and the staff is friendly. All staff members spoke english very well since my wife and I speak very little German. I would recommend giving this place a chance. Parking can be tough though if you are driving. The garage was nearly full but we were able to get one of the last spots with some patience.
for Personal Eventby A verified traveler
great overnightPosted Apr 30, 2014 on Hotels.com
for Business Travelersby A verified traveler
Posted Apr 22, 2014 on Hotels.com
for Business Travelersby Michelle from Montpellier
Well located hotel in HeidelbergPosted Feb 22, 2014
Pros: Location, staff
Cons: Lighting in bathroom is meant for men, horrible for women to put make-up on / have to pay for internet - very few good business hotels do that now
Location: Sakura, Café Rossi, lots of good restaurants within walking distance - must see the castle
I have stayed at the NH hotel in Heidelberg for over 3 years, but even though I am a frequent customer of NH hotels in multiple EU countries, they never treat me well. I work for a global company and my colleagues and I spend a minimum of 12 days per month in hotels and expect better service. My last experience at the NH was horrible, so I changed to the Leonardo. The staff was very welcoming, the room was nice, and bed was great for a tall person - overall, a much better hotel and value than the NH.
for Everyoneby Mickey from Indiana
Clean and comfortable hotel close to downtown.Posted Jan 5, 2014
Pros: The location is very convenient to downtown. The hotel is clean.
Cons: Internet speed is unacceptable for the price they charge. Service and staff could be more reliable and prompt.
Location: 5-7 minute walk to the pedestrian shopping street or the train station, nice bakery with sandwiches, pastries and coffee half block down.
The hotel was not comfortable by US standards, but more than decent by European standards. The room was clean and had all the expected amenities. The beds were hard and the temperature in the hotel was unpleasantly warm. Had to keep the window open at night, which is a waste of energy. The Internet was expensive and incredibly slow. The hotel service was so-so. Housekeeping forgot to refill coffee one day and in spite of 2-3 phone calls to reception, they never brought any to our room. As other reviewers point out, the bathtubs are very high and it could be dangerous to step out of the bathtub.
Recommendedby A verified traveler
Posted Dec 26, 2013 on Hotels.com