Ratings based on 149 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2015
Comfortable and excellent hotel staff - only drawback was the noise both from outside and within the hotel corridors
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location and comfort

Posted Apr 12, 2015
Pros: Spacious and clean
Cons: nil
Location: Heildeburg castle
The apartment is very comfortable and spacious. The kitchen is very nice for cooking. Clean and tidy.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice and comfortable room

Posted Apr 11, 2015
Room was meticulously prepared for our group of 4. Room was clean with a view of a backyard but offered privacy at the same time. Staff are willing to help.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 30, 2015
Alles war zu unserer vollsten Zufriedenheit. Wir kommen gerne wieder.
4 out of 5
Recommended
for Everyone
by A verified traveler

tolles Hotel für einen Kurtztripp nach Heidelberg

Posted Mar 8, 2015
Pros: das Frühstücksbuffet und das moderne Design der Innenausstattung
Cons: in einigen Ecken wurde etwas Staub übersehen, sonst sehr sauber
Location: gute Lage nicht weit von der Altstadt
Besuchten Heidelberg für einen Tag um die schöne Altstadt zu besichtigen und in den zahlreichen Läden etwas schönes zum an- und ausziehen zu kaufen. Hatten einen tollen Nachmittag und volle Tüten.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sao Paulo - Brasilien

Posted Feb 18, 2015
Very nice modern and clean style hotel! Staff very nice and customer oriented. Good location...Train Station and Old Town nearby! Restaurant is TOP.... A very good option in Heidelberg!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Fantastic service great hotel

Posted Feb 6, 2015
Extremely helpful. professional & friendly staff. Especially Andreas. Even when Expedia had double booked me it was no problem for him to sort out, thankfully! Very clean modern room on the Villa building, very spacious, trendy mood lighting, cosy underfloor heating. Comfortable bed & large power shower. Free coffee & tea. Very quiet even though it is on a main street. I highly recommend Qube Heidleberg.
3 out of 5
by A verified travelerfrom Sao Paulo, BR

Good hotel. Poor service.

Posted Jan 23, 2015
Pros: The bathroom was fine with plenty of hot water.
Cons: Staff members should be more prepared to deal with client's needs since this is supposed to be a boutique hotel.
We arrived in the mid-afternoon of New Year's Eve. I asked for a reservation at the restaurant and was informed it was fully booked (yes, my fault). Next I asked about room-service and was informed it would be available until 8 p.m. By 7:30 p.m. I called room-service to order something from the menu and deception started. Only salad would be available that night because the kitchen was busy. I hang up and went downstairs since I couldn't believe my family and I would starve on New Year's Eve. No negotiation was possible. Absolutely nothing would come out their kitchen that night (yes, the restaurant was full). No option was offered and I could not find any myself at that hour of that day. The staff was apologetic but did not really care about it. For this service level I could have booked an Ibis Budget.
4 out of 5
Recommended
for Families
by Alexandrefrom São Paulo

Hotel Qube

Posted Jan 12, 2015 on Hotels.com
Muito boa. Restaurante espetacular!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kelkheim (Taunus)

Schönes Hotel, Stadt fußläufig zu erreichen

Posted Jan 8, 2015
Zimmer sehr schön, unser Babybett stand auch schon bereit. Badezimmer ein bisschen zu klein, aber sehr gut. Waren etwas überrascht, dass das Hotelrestaurant am 1.1. (Neujahr) geschlossen hatte. Das hätten wir gerne direkt beim Einchecken am selben Tag direkt mitgeteilt bekommen. Deswegen 1 Punkt Abzug beim Service. Es hat uns alles in allem sehr gut dort gefallen. Und die schreckliche Tiefgarage haben wir auch überlebt. :-)