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Reviews of Hotel & Living Am Wartturm

3.5 out of 5
Hotel & Living Am Wartturm
Landwehrstrasse 28, Speyer, RP

Reviews

9.0

Wonderful

Rating 10 - Excellent. 68 out of 115 reviews" "
Rating 8 - Good. 36 out of 115 reviews" "
Rating 6 - Okay. 9 out of 115 reviews" "
Rating 4 - Poor. 2 out of 115 reviews" "
Rating 2 - Terrible. 0 out of 115 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy A P

Stayed 12 nights in Sep 2023

10/10 Excellent

Tarang

Stayed 2 nights in Jul 2022
Response from Christian Heck on Jul 27, 2022
Lieber Gast, vielen Dank für Ihre Bewertung. Es freut uns, dass wir offenbar Ihr perfektes Wohlfühlhotel waren. Sehr gerne sind wir das wieder einmal und wünschen Ihnen bis dahin von Herzen alles Gute. Sonnige Grüße aus dem zauberhaften Speyer. Ihr Christian Heck & Team

10/10 Excellent

Karri

Traveled with family
Liked: Cleanliness, room comfort
Pleasant stay
We stayed in the apartment across the street from the hotel. Very spacious and clean. Parking space ok. Breakfast in the hotel building, tasty and child friendly. Easy to reach from the autobahn. Quiet street located in the suburbs. Self-service kiosk also in the hotel building. Wi-Fi worked ok. COVID measures strict, so it was safe to be there. Nice and friendly staff that spoke to English as well.
Stayed 1 night in Jul 2020
Response from Michaela Heck on Aug 11, 2020
Dear Karri, Thank you very much for the really great feedback. We are especially pleased that you and your family have felt so comfortable with us. We were very happy to be your hosts and would like to take this opportunity to thank you for your trust, even in these times, that we do a great job and you felt safe with us. Stay healthy and until the next trip where we can be your hosts. Your feel-good hosts Christian & Michaela Heck

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice little hotel with great staff and super comfortable rooms. Breakfast was plentiful and worth every penny!
Stayed 1 night in Dec 2019
Response from Christian Heck on Jan 22, 2020
Thank you for a great rating :-) Hopefully we are your passionate hosts soon. Best regards and wishes for a great year 2020

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Great hotel, awesome service and very clean. A little out of town but we had free parking and the bus service was right outside the front door if you wanted to use public transportation to get to Speyer center! Would highly recommend!
Stayed 4 nights in Aug 2019

8/10 Good

Alessio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una notte in questo albergo dotato di tutti i comfort, pulito, luminoso e in buona posizione. Esperienza da ripetere!
Stayed 1 night in Aug 2019

8/10 Good

Kalle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Speyer hotel - i recommend for low budget
Stayed there one night. Hotel manager greeted us & efficiently booked us in. Room was clean but sleeping was difficult as there was quite hot & no AC. I stayed in first floor so if kept window open I could here noise from the streets. The room included a very powerful fan which made some noise as well. Hotel provided earplugs.
Stayed 1 night in Jun 2019
Response from Christian on Jun 11, 2019
Dear Kalle, Thank you for great 8 out of 10 points and that you were our guest. We are very pleased that you enjoyed our hotel so much. Fortunately, the year 2019 is actually very humane, compared to the record summer 2018. Our rooms have high quality wind machines to guarantee a pleasant indoor climate. The breakfast area is of course air conditioned. All our rooms are equipped with soundproof windows, so that a quiet sleep is safe. However, if you prefer sleeping with an open window, we recommend our comfort rooms, which are facing the quiet hotel garden. Hope to see you soon again and beautiful greetings from lovely Speyer Your feel-good hosts Christian and Michaela Heck

10/10 Excellent

Mrs W J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay at Hotel am Wartturm apartment.
We were very pleased with our stay at the apartment. The position was central so we could easily visit shops and other places by walking and cycling. We had everything we needed in the apartment, in the kitchen etc. It was clean and spacious, and the beds were comfortable. (It would have been more comfortable to have had one more pillow each on the beds) .It was very helpful to be able to store bicycles in the cupboard next to the apartment. Any staff that we met on arrival and leaving were very friendly and helpful, and the information booklet and pack given to us on arrival was very useful. We had a very enjoyable stay and hope to return to these apartments in the future. We would recommend this property to friends and family.
Stayed 7 nights in Sep 2018
Response from Michaela Heck on Sep 30, 2018
Dear Mrs W J, thank you so much for choosing us and thanks for your great review. As you have correctly recognized and felt, we are all hosts with a lot of heart and passion. Certainly you can feel that in many details. A great job that we are allowed to do every day. Great to read that you were so happy and satisfied in the apartment (annex building) in the heart of Speyer. I am very sorry that you missed another pillow. I would have liked to bring that over to you for a heavenly sleep. So here's a big request, if you're here next time, please feel always free to contact us. Our door is always open to any wishes. Stay healthy and we look forward to welcoming you or to your further recommendations. sincerely yours Michaela & Christian Heck

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real home from home, highly recomended.
As soon as we walked up to the reception desk to check-in I was welcomed very warmly by Nathalie I got the immediate impression that this was gong to be a nice hotel to stay in and I was not to be disappointed. The hotel is exceptionally clean and the rooms comfortable with little extras such as USB charging sockets, that make your stay that extra bit special. The hotel is a member of City Family hotels which I assume is so form of purchasing & marketing group who work with independent family owned hotels. I am not familiar with this group but the standards at Hotel Am Wartturm is good recommendation, I will look out for them in the future. The hotel is no smoking hotel and I was asked to sign a declaration that I agreed to pay €150 if I smoked in my room. As a none smoker, this was not a problem for me and I fully support the hotels policy. You get the impression that the family are very keen to ensure your stay with them goes as smoothly as possible. There is a list of recommendations of places to go and see in Speyer both during the day and the night-life. The hotel even offers there guests a shuttle service so there is no need to have to worry about getting a taxi. Should I ever need a hotel in Speyer in the future I will book at the Hotel Am Wartturm without doubt.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great apartment in great location.
Pros:Great spot, and great quality! Bathroom and kitchen were much better than imagined. In speyer city center. Nice views of the clock tower out the window. Really enjoyed the apt. Cons:Beds are new but hard to sleep on for me. Apt close to the city also attracts late night noisy drunks on weekend. My specific apt did not have free parking, €3 per day or every time you enter, so can add up.
Stayed 5 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Too Bad Expedia Spoiled It!
Fabulous hotel. Modern facilities, friendly staff, excellent breakfast. Yet all of that is spoiled when I check in and they show me coming from the USA. I AM CANADIAN. I live in Canada. Too often I check in to a hotel that I have booked on Expedia.ca (the Canadian site???), and they have me shown as coming from the USA. I'll book direct next time. The host (Christian) certainly new where Canada was.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
Stayed 2 nights in Aug 2017

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly hotel
The room is compact and a little restricted in size. Shower was very small. The king size bed was actually two twins pushed together. ClenanThe room and facilities were clean. The breakfast was good and presented nicely. The staff were very friendly and and went out of their way to help us when we accidentally left our camera behind.

10/10 Excellent

JAE, North Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Super Hotel
This hotel (a little out of Speyer) was far better that expected, the room was superb, Breakfast was only 6 euros

6/10 Okay

Geary, USA

Liked: Cleanliness, staff & service
All OK
From the reviews, I expected something outstanding. We actually got a very helpful and friendly staff in an average hotel located a way from the center, but on a busy street. Everything in the room was fine, but it was a bit on the small side with a generous bathroom. No AC, and it was hot while we were there (we're from Texas, so you can believe it was hot!). The wifi was fine, and the free parking was great. Breakfast wasn't included, but it was reasonably priced, and soft drinks and water were available for very reasonable prices. Oh, and there's no lift, so hope you don't get a top floor roommate if you have heavy bags. I'd stay there again, but don't expect a top-rated hotel. Other friends and customers must be very loyal!
Response from Christian on Jul 9, 2015
Dear sir or madam, many thanks for your detailed review and that you enjoyed the stay and our amenities. Oh yes, it was very (!) hot with approximate 40-41 degrees centigrade during that time. But luckily the heat wave is gone and we enjoy now regular summer temperatures around 23-30 degrees. In order to make your next stay even more special, please use in the following reservation with expedia the field "special desires" and point out your personal needs, e.g. a room in the ground level or 1st floor in case you travel with lots of luggage. I am looking forward to being your host with passion again. Yours Christian Heck and team

10/10 Excellent

retired MD, NW Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm staff; free parking.
Very nice hotel; met owner and his son - segregation gemutlich. Nice for a night stopover

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

nettyannt, Norfolk UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely overnight stop
For the money I would have liked to have tea and coffee making facilities. But apart from that a great hotel for an overnight stop. Very polite staff with great English (beats my poor German). Hotel extremely clean and very 'boutique style'. Large airy rooms and didn't hear a peep.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Excellent hotel but no lift, so not easy for disabled person.

10/10 Excellent

Jack, Sacramento, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever experienced
Hotel am Wartturm (meaning near the guard tower) was the best hotel experience I can ever remember. The innkeeper, Christian, is outstanding all around. The hotel is spotlessly clean inside and out, in a quiet location not too far from the center of Speyer. The bed was so comfortable that we asked where we could buy a mattress of such high quality. Christian gave us many great ideas for things to do and see. Anyone who rates this hotel less than a 5+ shouldn't be allowed to travel. All of the staff were friendly, courteous and very helpful, and breakfast was excellent. Speyer is the city of my ancestors.

10/10 Excellent

Sticky, Budapest HUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Speyer's best hotel
We were on a business trip and have chosen this hotel as the best voted on trip advisor. Well that was the best possible choice for hundred bucks. Really really recommended hotel for just a walkway from the city centre and the shopping mall.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
This was a nice place in Speyer. It is close to the Hockenheimring and convenient. I Would stay here again for another f1 race.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience
Good solid hotel. Shower was weak and that is the only thing I could complain about. It was quiet and comfortable....all we needed.

10/10 Excellent

Kerry, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel
I would stay here again any time. The entire hotel was immaculate and the staff was so friendly and welcoming. They are fluent in English and seem to truly desire to help.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay in Speyer!
Christian and the hotel staff were wonderful, and they gave us many ideas for things to do and visit around the area. The service was great at the hotel, as were meals at the bistro there.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will visit again!
Our host Christian and his staff provided excellent service during our stay, and we really enjoyed the good food and conversation at the bistro in the evening. We will plan on staying here again on our next visit.

8/10 Good

Gary, Seattle, Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
No elevator. Reception not apparent upon arrival. Convenient parking for motorcycle.

10/10 Excellent

Nick, Chorley, Lancs, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel am Wartturm - Speyer
The hotel is generally well situated for Speyer town centre and tourist attractions. Rooms are spacious, clean and maintained to a high standard. The en suite bathooms would put a 4 star hotel to shame!! Staff are welcoming and extremely helpful. The breakfast is very good value, particularly when compared with similar hotels. The Hotel am Wartturm is very good value, for tourists or business travellers and I have always enjoyed my stay.

10/10 Excellent

J&C, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice!
We love Hotel Am Watturm, can't say enough good things about it. This was our 3rd time staying there, and it just gets better. Rooms are absolutely clean and comfortable. Showers are warm, lovely, and consistent. Location is very convinient, just 5 minutes by car to historic downtown. Staff is excellent, always willing to go the extra mile. I love that on only our third visit we are well recognized by the staff, and they personally remember us and go the distance to accomodate us in both English and German, and, although not necessary, very much appreciated. We will stay here every time we come to Speyer to visit my in-laws, although we know there are other options.

4/10 Poor

Yvonne, Raleigh, NC

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not That Great
I was dissapointed with the location of the hotel - 30-40 minute walk to the town center. It was a very small hotel with limited offerings, not a hotel you want to pick on a business trip.

8/10 Good

David, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Satsfied in Speyer
We enjoyed our stay at the Hotel Am Wartturm. The service at the front desk was responsive. We were provided helpful tourist information. Both the breakfast and dinner food was excellent. The staff were friendly and spoke English which for us non-German speaking travelers was most appreciated. Parking can be limited. Overall, I recommedn this hotel and will stay there again on the next trip to Speyer.

10/10 Excellent

Falco

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liebes Hotel-Team, ich hatte einen wunderbaren Aufenthalt in Ihrem kleinen familiären Hotel. Das Personal war unglaublich freundlich und zuvorkommend, was unseren Aufenthalt besonders angenehm gemacht hat. Das Frühstück war köstlich! Vielen Dank für die tolle Gastfreundschaft.
Stayed 1 night in Apr 2024

10/10 Excellent

A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima locatie met gereserveerde plek voor de auto. Ontbijt super, heel smaakvol geserveerd en heerlijke thee.
Stayed 1 night in Jan 2024

10/10 Excellent

Christa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel, sehr freundliches Personal. Zimmer top. Wir haben wunderbar geschlafen und werden auf jeden Fall wieder hier übernachten. Frühstück - ein Traum. Einzugstermin Kritikpunkt: Die Papierhantücher sind leider zu dünn. Diese Hotel ist nur zu empfehlen. Wir sind begeistert.
Stayed 1 night in Jan 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Tabea

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Christian Heck on Sep 7, 2023
Lieber Andreas, vielen Dank für die volle Punktzahl. Es freut uns zu lesen, dass wir Ihre perfekten Wohlfühlgastgeber mit unserem charmanten Hotel sein durften und freuen uns schon heute auf ein baldiges Wiedersehen. Ihre herzlichen Wohlfühlgastgeber Christian & Michaela Heck

10/10 Excellent

Heinz-Josef

Liked: Cleanliness, staff & service, property conditions & facilities
Wir waren mit der Abwicklung bestens zufrieden
Stayed 1 night in Jul 2023
Response from Christian Heck on Sep 8, 2023
Hallo lieber Heinz-Josef,klasse, dass Sie rundum und bestens zufrieden waren. Gerne sind wir wieder einmal Ihre Wohlfühlgastgeber.Herzliche GrüßeChristian Heck mit Team

10/10 Excellent

Sebastian

Stayed 1 night in Jul 2023
Response from Inhaberfamilie und Team on Aug 16, 2023
Lieber Sebastian, vielen Dank, dass wir Ihre Gastgeber sein durften. Für die klasse 10 Punkte sagen wir von Herzen Dankeschön und freuen uns Sie schon bald wieder begrüßen zu dürfen. Ihre herzlichen Wohlfühlgastgeber Christian und Michaela Heck

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr freundliches Personal, top Frühstück.
Stayed 1 night in Apr 2023
Response from Christian & Michaela Heck on May 6, 2023
Lieber Gast, vielen Dank für Ihre Bewertung. Es freut uns ganz besonders, dass Sie mit dem Zimmer und der Sauberkeit bei uns im Haus so zufrieden waren. Wir freuen uns schon heute, wenn Sie wieder mal unser Gast sind. Bis dahin wünschen wir Ihnen von Herzen alles Gute. Ihre Wohlfühlgastgeber

10/10 Excellent

Jelena

Stayed 1 night in Mar 2023
Response from Christian Heck on Apr 2, 2023
Hallo liebe Jelena,wow, 10 von 10 Punkten ! Wir sind SUPER HAPPY und Sie offensichtlich auch. Wir freuen uns auf ein baldiges Wiedersehen.Herzliche Grüße von Ihren WohlfühlgastgebernChristian Heck & Team

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Wolfgang

Stayed 1 night in Jun 2022
Response from Christian Heck on Jun 12, 2022
Lieber Wolfgang, das nenn ich mal Erfolg für unser Team und unsere Arbeit und zwar auf ganzer Linie. Klasse, dass wir Ihr perfektes Wohlfühlhotel waren. Wir sind jederzeit wieder gerne Ihre Gastgeber mit viel Herz und Leidenschaft. Hoffentlich auf bald und nochmal VIELEN DANK Ihr Christian & Michaela Heck mit Team

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundlichkeit der Mitarbeiter und das Frühstück 🍳
Stayed 3 nights in Mar 2022

10/10 Excellent

Stefan

Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Angenehmer Aufenthalt in super zentraler und dennoch ruhiger Lage mit sehr freundlichen Gastgebern.
Stayed 7 nights in Oct 2021
Response from Christian Heck on Dec 1, 2021
Lieber anonymer Gast, vielen Dank für Ihre Bewertung und die damit verbundene Zeit Ihrerseits. Es freut uns ganz ausserordentlich, dass wir Ihre Gastgeber sein durften und freuen uns schon heute, wenn wir uns wieder mal sehen werden. Besuchen Sie uns doch gerne mal in der Weihnachtszeit oder im aufblühenden Frühling. Bis dahin wünschen wir Ihnen von Herzen alles Gute. Ihre Wohlfühlgastgeber

10/10 Excellent

Sabine

Business traveler
Liked: Property conditions & facilities
Modernes Wohlfühlambiente
Neue, moderne Einrichtung, sauber, großzügig, Kaffeebar auf dem Zimmer, sehr nettes Personal, genug Parkmöglichkeiten
Stayed 2 nights in Oct 2021
Response from Ihre Michaela Heck on Dec 1, 2021
Liebe Sabine, unseren herzlichsten Dank für die wunderbaren 10 Punkte zu unseren Leistungen. Wir sind immer glücklich, wenn unsere lieben Gäste unser Haus glücklich und begeistert verlassen. Passen Sie auf sich auf und hoffentlich sehen wir uns ja wieder einmal. Beste Grüße

10/10 Excellent

Manuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr nette persönliche Unterkunft
Sehr nette persönliche Unterkunft. Ich hatte ein schönes Zimmer zur ruhigen Seite, sogar mit Balkon. Das Frühstück ist gut, vor allem der Frühstücksraum ist toll renoviert und geschmackvoll eingerichtet. Kann man auch länger gut verweilen, kleine Snacks und Getränke runden den Aufenthalt ab.
Stayed 1 night in Sep 2021
Response from Christian & Michaela Heck on Nov 26, 2021
Lieber Manuel, ich danke Ihnen für diese wertvolle und herzliche Bewertung. Es freut mich, dass wir Ihre Wohlfühlgastgeber sein durften und noch mehr freut es mich, dass Sie sich bei uns sehr gut aufgehoben gefühlt haben. Ich gebe Ihnen Recht, dass man in unserer Wohnlounge sehr gut Zeit verbingen und verweilen kann. Auch unser Team arbeitet immer mal wieder gerne in diesem Raum, weil die Atmosphäre so angenehm ist. Dank der transpotablen Technik ist das auch einfach mal so möglich. Wir freuen uns, wenn wir wieder mal Ihre Gastgeber sein dürfen und wünschen Ihnen bis dahin alles Gute.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
prima Service, gutes Anti-Corona-Konzept, nette Kommunikation
Stayed 1 night in Sep 2020
Response from Christian Heck on Sep 26, 2020
Wow, volle Punktzahl - 1000 Dank dafür :-). Wir legen großen Wert auf tollen Service, vorallem auch in dieser turbulenten Zeit. Wir sind jeder Zeit gerne wieder Ihr sicherer Gastgeber Beste Grüße von Ihrem Christian Heck mit Team