Pillowtop beds, in-room safe, desk, blackout drapes
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Reviews of Rodeway Inn and Suites Tomahawk

2 out of 5
Rodeway Inn and Suites Tomahawk
1738 E Comfort Dr, Tomahawk, WI

Reviews

8.0

Very Good

Rating 10 - Excellent. 79 out of 217 reviews" "
Rating 8 - Good. 82 out of 217 reviews" "
Rating 6 - Okay. 29 out of 217 reviews" "
Rating 4 - Poor. 20 out of 217 reviews" "
Rating 2 - Terrible. 7 out of 217 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not get the vending machines to work. My card, my cash and I just didn't get the snack I wanted. Or, the drink.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jacqualine, Necedah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place even had a bar with happy hour.
Stayed 1 night in Dec 2023

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms polite staff wonderful area
Stayed 1 night in Jan 2024

2/10 Terrible

Amy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms smelled rancid of vomit and cigarettes as well as hallways! Went to another room after complaining and it too smelled and half the lights didn’t work! There’s a reason the entire hotel was empty! The lady up front was extremely creepy as she just stood at the doorway watching us reload our vehicle after refusing to stay here! Got a room somewhere and so thankful we did! The us hotel needs some help!
Stayed 2 nights in Dec 2023

6/10 Okay

James

Traveled with partner
Hot tub jets didn't work
Stayed 1 night in Dec 2023
Response from ken on Jan 5, 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites.We sincerely appreciate and value your feedback as a Choice Privileges Gold member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely, Guest Service

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. staff was friendly.
Stayed 1 night in Dec 2023
Response from ken on Jan 5, 2024
Dear Todd,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites.We sincerely appreciate and value your feedback as a Choice Privileges Gold member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely, Guest Service

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and clean and tidy. Breakfast choices were less than satisfying.
Stayed 1 night in Oct 2023
Response from ken on Nov 6, 2023
Thank you so much for your time in completing our survey. It is greatly appreciated, as we will use your feedback to create a better customer experience.

4/10 Poor

Kim

Disliked: Cleanliness, property conditions & facilities, room comfort
Keep looking
Bed was hard and pillows like rocks. Terrible showerhead in the bathroom. Room had a smell like old carpet, not clean. Had to call 3 times to have tv fixed. We liked that it was pet friendly. Wouldn't recommend it or stay there again. Too expensive for the bad quality.
Stayed 1 night in Oct 2023
Response from ken on Nov 6, 2023
Hello KimKindly accept our sincere apologies for the inconvenience caused to your stay.Although our service team strives for 100% customer satisfaction, it’s evident we’ve fallen short in this instance. We do understand the frustration and stress you might be going through.I would like to inform you that we have informed our management on this. We have started working on it. Guest Service

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet rooms.
Stayed 5 nights in Oct 2023
Response from ken on Oct 8, 2023
Dear Richard,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites.We sincerely appreciate and value your feedback as a Choice Privileges Gold member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely, Guest Service

6/10 Okay

Josh

Traveled with partner
Liked: Staff & service
Outdated
Stayed 1 night in Sep 2023
Response from ken on Sep 17, 2023
Dear Clint,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Apologize for your stay but we got new furniture last week very soon you will see the new pictures. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope tosee you again soon!Sincerely,Guest ServiceRodeway Inn & Suites

8/10 Good

Thomas

Stayed 1 night in Aug 2023
Response from ken on Oct 8, 2023
Dear ThomasThank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites.We sincerely appreciate and value your feedback as a Choice Privileges Gold member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely, Guest Service

8/10 Good

Erik

Liked: Cleanliness, staff & service, room comfort
This was a nice stay but the hotel does need some updating and painting - fixing here and there. The door to our room (1019) was rubbing the the door frame very hard on the door lock side - this good be a problem to some older folks or physically deficient people in an emergency situation. Also the bathtub drain was a bit slow to drain .
Stayed 1 night in Aug 2023
Response from ken on Sep 17, 2023
Dear Erik,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Thanks for your appreciation.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope tosee you again soon!Sincerely,Guest ServiceRodeway Inn & Suites

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, not stupendous, would stay again though. Breakfast, hot/cold cereal, toast, bagels, pastries, make your own waffles,fruit. Was hoping for eggs and meat, but oh well.
Stayed 3 nights in Aug 2023
Response from ken on Sep 17, 2023
Dear Sherry,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Thanks for your appreciation.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope tosee you again soon!Sincerely,Guest ServiceRodeway Inn & Suites

10/10 Excellent

Michelle, Brookfield

Traveled with family
Liked: Amenities
Nice rooms, staff was friendly and helpful.
Stayed 3 nights in Aug 2023
Response from ken on Sep 17, 2023
Dear Michelle, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Thanks for your appreciation.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope tosee you again soon!Sincerely,Guest ServiceRodeway Inn & Suites

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from ken on Sep 17, 2023
Dear Kimberly,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Thanks for your appreciation.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope tosee you again soon!Sincerely,Guest ServiceRodeway Inn & Suites

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2023
Response from ken on Sep 17, 2023
Dear Michael,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Thanks for your appreciation.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope tosee you again soon!Sincerely,Guest ServiceRodeway Inn & Suites

10/10 Excellent

Bridget, Iron Mountain

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and very helpful. There was still trash in the garbage in my room though. Would go again.
Stayed 2 nights in Aug 2023
Response from ken on Sep 17, 2023
Dear Bridget,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Thanks for your appreciation.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope tosee you again soon!Sincerely,Guest ServiceRodeway Inn & Suites

6/10 Okay

Mary

Traveled with partner
Liked: Staff & service, property conditions & facilities
I think some of the carpet could have looked cleaner... Didn't look as great as it could have!
Stayed 1 night in Jul 2023
Response from ken on Sep 17, 2023
Dear Mary,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Thanks for your suggestion we already have started working on it and apologize for any inconvenience. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope tosee you again soon!Sincerely,Guest ServiceRodeway Inn & Suites

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from ken on Sep 17, 2023
Dear Shane,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Thanks for your appreciation.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope tosee you again soon!Sincerely,Guest ServiceRodeway Inn & Suites

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from ken on Sep 17, 2023
Dear Jim,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Thanks for your appreciation.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope tosee you again soon!Sincerely,Guest ServiceRodeway Inn & Suites

8/10 Good

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great night stay!
Stayed 1 night in Jul 2023
Response from ken on Sep 17, 2023
Dear Amber,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Thanks for your appreciation.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope tosee you again soon!Sincerely,Guest ServiceRodeway Inn & Suites

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from ken on Sep 17, 2023
Dear Cody,,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Thanks for your appreciation.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope tosee you again soon!Sincerely,Guest ServiceRodeway Inn & Suites

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy, room was clean, bed was decent, pillows were small but ok. Breakfast was nice but a few more options would be nice. Close to town and a gas station right next door.
Stayed 1 night in Jul 2023
Response from ken on Sep 17, 2023
Dear Jennifer,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Thanks for your appreciation.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope tosee you again soon!Sincerely,Guest ServiceRodeway Inn & Suites

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay. I will stay there again on my next visit.
Stayed 2 nights in Jul 2023
Response from ken on Sep 17, 2023
Dear Richard,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Thanks for your appreciation.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope tosee you again soon!Sincerely,Guest ServiceRodeway Inn & Suites

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the highway and easily accessible.
Stayed 3 nights in Jul 2023

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Atahualpa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is awesome!!!
Stayed 1 night in Jul 2023

10/10 Excellent

Randi

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool, also clean and quiet!
Stayed 1 night in Jul 2023

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Desk employees were very nice. Clean, affordable. Disappointed that the pool was not heated and hot tub was out of service. Still would recommend.
Stayed 2 nights in Jun 2023

8/10 Good

Gene

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stay at Rodeway
Stayed 2 nights in Jun 2023

10/10 Excellent

Rene

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean staff was nice and it was quiet!
Stayed 2 nights in Apr 2023

4/10 Poor

Amber

Liked: Room comfort
Disliked: Property conditions & facilities
Basic room
The room was clean, basic. A bit worn. Hot tub not working and pool looked dirty.
Stayed 2 nights in Apr 2023

10/10 Excellent

SAMUEL

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second stay at this property. Clean, friendly, and a decent value.
Stayed 1 night in Mar 2023
Response from ken on Mar 26, 2023
Dear Samuel,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Guest ServiceRodeway Inn & Suites

4/10 Poor

Lisa

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub not working, window frame broken with cold air blasting through. Cheap low quality bathroom amenities and continental breakfast. Beds not comfortable.
Stayed 1 night in Mar 2023

6/10 Okay

Terry, Battle Lake

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice location and overall a decent hotel however there were two things we weren't happy about. The hot tub has peeling paint and was closed : ( Also the only thing "hot" for breakfast was a waffle. We travel with kids and were terribly disappointed with the breakfast offerings. For the price of the hotel, we expected a decent breakfast with at least a hot egg dish and bacon or sausage. Might stay here again but definately will check on hot tub status first and bring our own breakfast!!
Stayed 1 night in Mar 2023

8/10 Good

Donna

Traveled with partner
Staff was very friendly. The hot tub was out of order which was disappointing but it happens.
Stayed 2 nights in Mar 2023
Response from ken on Mar 26, 2023
Dear Donna,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Guest ServiceRodeway Inn & Suites

4/10 Poor

Chelsea

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property it’s self was nice.
Stayed 1 night in Feb 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from ken on Mar 26, 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Guest ServiceRodeway Inn & Suites

4/10 Poor

Vicki

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The noise level in the all outside our room and above us was terrible. Apparently children are allowed to run up and down the hallway and stairs using it as a playground.
Stayed 2 nights in Feb 2023

8/10 Good

Kathy

Liked: Cleanliness, staff & service
Hot tub area could use some TLC but If you are looking for a clean comfortable room for the night, this is the place. Staff was very friendly and helpful. Nice little bar area during hours.
Stayed 1 night in Dec 2022
Response from ken on Jan 11, 2023
Dear Kathy,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Guest ServiceRodeway Inn & Suites

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine place to stay. Quiet, nice.
It was fine.
Stayed 2 nights in Dec 2022
Response from ken on Jan 11, 2023
Dear Thomas,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Guest ServiceRodeway Inn & Suites

8/10 Good

steven

Liked: Staff & service, amenities, property conditions & facilities
Clean. Quite. Little dated but no biggie. Great staff.
Stayed 2 nights in Nov 2022
Response from ken on Jan 11, 2023
Dear Steven,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Guest ServiceRodeway Inn & Suites

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The workers were friendly and responded right away if we needed anything. I wish there was more breakfast choices like sausage and eggs. Not much to choose from.
Stayed 2 nights in Oct 2022
Response from ken on Jan 11, 2023
Dear Amy,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Guest ServiceRodeway Inn & Suites

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice
Stayed 2 nights in Oct 2022
Response from ken on Jan 11, 2023
Dear Shane,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Guest ServiceRodeway Inn & Suites

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to main highway
Stayed 2 nights in Oct 2022
Response from ken on Jan 11, 2023
Dear Charles,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Guest ServiceRodeway Inn & Suites

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice up north themed hotel
Stayed 1 night in Oct 2022
Response from ken on Jan 11, 2023
Dear Thomas,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Guest ServiceRodeway Inn & Suites

6/10 Okay

Jim

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2022
Response from ken on Jan 11, 2023
Dear Jim,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Guest ServiceRodeway Inn & Suites

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness
I didn't like the breakfast options. All white, bread, bagels an donuts. Whole wheat options needed. Much healthier. Front desk staff was great. Very welcoming and helpful.
Stayed 2 nights in Sep 2022
Response from ken on Jan 11, 2023
Dear Cynthia,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Guest ServiceRodeway Inn & Suites

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great Customer Service
Room was decent. Had an issue with the toilet, but they handled the situation quickly and efficiently. Great customer service. Free breakfast not too great. The beds were not super comfortable but they were good enough. I would definitely come back.
Stayed 5 nights in Sep 2022
Response from ken on Sep 29, 2022
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Guest ServiceRodeway Inn & Suites

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from ken on Sep 29, 2022
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Guest ServiceRodeway Inn & Suites