Dear Miles, Thank you for your feedback. We are happy that you enjoyed some aspects of your stay and at the same time quite concerned regarding dissatisfaction with restaurant options. We operate 6 dining halls, two main restaurants, "12 Nissia" our fine dining restaurant and 3 themed restaurants, "Meze" with Greek cuisine, "Bel Passo" for Italian tastes and "Alexander's food Trails" for multicultural flavors, all with a different cuisine, their own operational times and a specific number of tables. We really wish you had contacted us regarding your remarks as we would have assisted you in thw most efficient way in order to fullfill your expectations. We are looking forward to welcoming you back in the near future. Warm regards,

Dear Thomas, Thank you for your preference! We are really sad reading these comments. Allow us to apologize for any inconvenience you faced and to thank you for bringing all above issues to our attention. In our constant efforts to improving our facilities and services, feedback like yours is really important. We hope to welcome you back again upon your next trip to Rodos. Don’t hesitate to contact us for further arrangements. With regards,

Dear Maria,Thank you for having chosen Rodos Palace Hotel as your holiday retreat. We were thrilled to read that you have enjoyed so much your vacation. It is a pleasure and an incentive to continue our good work when our attentive service is kindly acknowledged and we are thankful for that. We are looking forward to welcoming you soon, offering you the chance of yet another amazing experience! Best regards,

Dear Hadar, Thank you for your time to rate us. We are looking forward to welcoming you soon, offering you the chance of even more beautiful experience for you. Best regards,

Dear Jan, Thank you for your time to rate us. We are looking forward to welcoming you soon, offering you the chance of even more beautiful experience for you. Best regards,

Dear Evgenia, We were really disappointed that we did not manage to meet your expectations. It is our hope to welcome you back and offer you our utmost care. With regards,

Dear valued guest, Thank you for staying at Rodos Palace for your holiday. We are grateful for your kind and positive feedback since it depicts our great efforts towards the attentive service you so much enjoyed. It would be our pleasure to welcome you and host you again in our premises. With appreciation,

Dear RWilliams, Ευχαριστώ πολύ, thank you very much for your kind words. It is a great reward to receive compliments about our facilities and our team members and I am pretty sure that your warm words will encourage all of our team to continue their kindly efforts forwards further improvement. Looking forward to the pleasure of welcoming you soon again in our island and in our Hotel. With sunny regards from Rhodes, Katerina Manoussaki Public Relations Manager

Dear Anastasia, Ευχαριστώ πολύ! Many thanks for taking the time to post your comments, further to your recent stay in our Hotel. On behalf of all our Rodos Palace Team, we would like to thank you for selecting our Hotel for your vacation and expressing in such a warm way your holiday experience in our Hotel. We all look forward to the pleasure of welcoming you back again . With sunny regards from Rhodes, Katerina Manoussaki

Dear Helen, Ευχαριστώ πολύ! Thank you so much for your warm review! I was really glad that you have enjoyed all the aspects of your stay with us, from our kids facilities and the beach to our breakfast and rooms. I have passed on your comments to all our team and we all hope that you will soon decide to visit us again in the near future. With sunny regards from Rhodes, Katerina Manoussaki Public Relations Manager

Dear Eva, «Ευχαριστώ πολύ!»! Thank you for your kind feedback. It sounds like you had a fantastic time and we are happy to read that you have enjoyed the facilities and services of our Hotel. On behalf of all our team, I would like to thank you for sharing your experience with other travelers. Your recommendation is truly priceless to us. We all look forward to the honor of welcoming you back again with all our personal attention and care. With much appreciation, Katerina Manoussaki

Dear Irene, «Ευχαριστώ πολύ» Thank you for taking the time to share your feedback further to your recent stay with us! On behalf of all our Rodos Palace team, we would like to thank you for your great review. We are all so proud to read such praise and kind words that are our utmost reward and motivation to keep on providing high level of services to all our esteemed guests. We would be so happy to welcome you again very soon. With sincere regards, Katerina Manoussaki

Dear Guest, Ευχαριστώ πολύ! On behalf of all Rodos Palace team we would like to thank you for sharing your experience with other travelers. With sincere regards, Katerina Manoussaki

Dear Vassilis, Ευχαριστoύμε πολύ! Many thanks for taking the time to post your comments, further to your recent stay in our Hotel. On behalf of all our Rodos Palace Team, we would like to thank you for selecting our Hotel and expressing in such a warm way your holiday experience with us. We all look forward to the pleasure of welcoming you back again in the near future. With sunny regards from Rhodes, Katerina Manoussaki

Dear Anastasia, «Ευχαριστώ πολύ» We loved your review and we truly appreciate taking the time to grade your vacation experience with us. We all look forward to welcoming you back in the near future. With sincere regards, Katerina Manoussaki

Dear Guest, Ευχαριστώ πολύ! Many thanks for taking the time to grade our Hotel, further to your recent stay in our Hotel. On behalf of all our Rodos Palace Team, we would like to thank you for selecting our Hotel for your vacation and expressing in such a warm way your holiday experience in our Hotel. We all look forward to the pleasure of welcoming you back again . With sunny regards from Rhodes, Katerina Manoussaki

Dear Mrs. Chrisoula, Thank you very much for your preference to our Rodos Palace Hotel and for your time to post your comments further to your recent stay with us. We are pleased to hear that you have enjoyed your stay and we are looking to forward to welcoming you back soon in Rhodes and in our Hotel. With sincere regards, Katerina Manoussaki Public Relations Manager km@rph.gr Rodos Palace Hotel Thank you for your preference!

Αγαπητή Κυρία Debbie, Σας ευχαριστούμε για την προτίμηση σας στο ξενοδοχείο μας καθώς και για τον χρόνο που αφιερώσατε για να δημοσιεύσετε τα σχόλια σας από την πρόσφατη εμπειρία σας κοντά μας. Χαιρόμαστε ιδιαιτέρως που η διαμονή σας στο σύνολο της ήταν ευχάριστη και ευελπιστούμε σύντομα να έχουμε την ευκαιρία να σας καλωσορίσουμε ξανά κοντά μας. Με φιλικούς χαιρετισμούς, Κατερίνα Μανουσάκη Υπεύθηνη Δημόσιων Σχέσεων km@rph.gr Σας ευχαριστούμε για την προτίμηση σας!

Dear Guest, Ευχαριστώ πολύ! We are pleased to read that you have enjoyed your stay with us and we all look forward to the pleasure of welcoming you back in the near future. With sunny regards from Rhodes, Katerina Manoussaki Public Relations Manager km@rph.gr Rodos Palace Hotel Thank you for your preference!

Dear Irene, Ευχαριστώ πολύ! Many thanks for taking the time to post your comments, further to your recent stay in our Hotel. On behalf of all our Rodos Palace Team, we would like to thank you for selecting our Hotel for your vacation and expressing in such a warm way your holiday experience in our Hotel, we all look forward to the pleasure of welcoming you back again . With sunny regards from Rhodes, Katerina Manoussaki Public Relations Manager

Dear Guest, Ευχαριστώ πολύ! Thank you very much for taking the time to review your recent stay at our Hotel. On behalf of all our Rodos Palace Team we would like to thank you for pointing out the great level of services and facilities you have received during your stay with us. We all look forward to welcome you back with our best attention. With sincere appreciation, Katerina Manoussaki Public Relations Manager

Dear Guest, Ευχαριστώ πολύ! Many thanks for taking the time to post your comments, further to your recent stay in our Hotel. On behalf of all our Team, we would like to thank you for selecting our Hotel for your vacation and expressing in such a warm way your holiday experience in our Hotel, we all look forward to the pleasure of welcoming you back again . With sunny regards from Rhodes, Katerina Manoussaki

Dear Mrs Usha, A big thank you from all of us for these wonderful words about our Rodos Palace Hotel and our team. Driven by our passion for high class facilities and services it is so nice to read that we could create such a great holiday experience for you! We have appreciated your comments and we all look forward to the honor of welcoming you back again. With our kindest regards from sunny Rodos, Katerina Manoussaki Public Relations Manager

Dear valued guest, Thank you for your time to share your review with us. We'd like to let you know that the review represents the holistic experience of your holiday, combining services and facilities. Modern 5-star hotels, based on safety policy (avoid burns, fire), do not provide iron in guest rooms. For your convenience and enjoyment of your holiday, the cleaning and ironing service can arrange it for a symbolic fee, as our hotel does not based on profits of this service. If we would, we would rent irons instead. Furthermore, our team members continually kept informing you the same policy, so there was no reason for you to try more than 3 times. Receiving every time the same negative answer simply verifies that all our team members follow correctly safety policy our operators ask for. ( F.T.O. ) In any case we would be happy to welcome you again in the future. Sincerely, Katerina Manousaki Public Relations Manager

Dear valued guest, Thank you for your feedback. We would have appreciate your comments if they were reflecting the truth. From our part, allow us to inform you and our future travelers what exactly had happened. Early morning on 10/09/19, you requested our laundry service and a bell boy in to your room. You had prepared a pile of clothes and we delivered you our price list. After completed the form and signed, laundry services received your clothes. Due to the big amount, we offered you an almost 50% discount and from 500 euro it was 370 euro. At 15:30 the same day you contacted our laundry service as you wanted to cancel it due to its cost. Unfortunately and due to the fact that you asked express service, clothes were already ready to be delivered back to you. Again, for your convenience, we did another discount and finally charged you 170 euro. You can check the invoice you received upon your departure that the laundry service costed you 170 euro. It is really sad for us reading these false accusations and receiving this rating from you, especially when our team members assisted you in the most efficient way, delivered your clothes cleaned and ironed, and offered you a very beneficial deal. With regards, Katerina Manoussaki Public Relations Manager

Dear valued guest, Thank you for taking the time to rate your stay with us. We will be very happy if we could have the opportunity to welcome you again upon your next visit to Rhodos. With our best regards, Katerina Manoussaki Public Relations Manager

Dear Mr/Mrs Sakher, Many thanks for taking the time to post your rating. We are really happy that our high standards of services and facilities were up to your liking. We look forward to welcoming you back again with our best attention and care! With kind regards, Katerina Manoussaki Public Relations Manager

Dear Mr Kenneth, Thank you for your time to share your feedback. We are certainly not satisfied for you leaving our hotel with such impressions. At the same time allow us to inform you that regarding your request for beds, it is a subject up to availability. Moreover due to power cut, the main A/C cooler was partially damaged and this incident identified after 30min. The spare part that was necessary was supplied to us later that night. The entire A/c system was repaired and set in proper operation the same evening. We really understand the non confortable situation that you faced, but was obviously a force majeure case. We will happily welcome you again upon your next trip to Rodos, With regards, Katerina Manoussaki Publlic Relations Manager

Dear Mrs Alexandra, Thank you for your time to share your feedback with us. Allow us to inform you that our hotel was already refurbished in 2019. Just a few low-cost rooms remain available for low budget clientele. With reference to your comments, our beach is Blue Flag awarded and is the only beach with Blue Flag on the west side of the island. The Manager on duty is daily available opposite to Reception Desk from 10:00 to 22:00. Our team members are well trained, it is true they are hard workers and they provide prompt and professional service to our guests. The 80% of them are happy to work with us many years! It will be our pleasure to welcome you back and create an enjoyable holiday experience as we do with all our guests. With regards, Katerina Manoussaki Public Relations Manager

Dear valued guest, Thank you for your feedback. Whilst we are happy that you enjoyed many aspects of your stay in our hotel, at the same time we are surprised regarding your comments for our team members, who offer genuiely to all our guests a greek hospitality feeling. Allow us to add that we do not provide iron in rooms for security reasons, but as in all 5 star hotels, you can always use iron services from our housekeeping department. We are happy that you had such a special care from one of our team members and we hope to welcome you soon again. Best regards, Katerina Manoussaki Public Relations Manager