Adventure Room | Hypo-allergenic bedding, individually decorated, individually furnished

Reviews of Hotel LEGOLAND, DENMARK

4 out of 5
Hotel LEGOLAND, DENMARK
Aastvej 10, Billund

Reviews

8.4

Very Good

Rating 10 - Excellent. 449 out of 1008 reviews" "
Rating 8 - Good. 384 out of 1008 reviews" "
Rating 6 - Okay. 113 out of 1008 reviews" "
Rating 4 - Poor. 36 out of 1008 reviews" "
Rating 2 - Terrible. 26 out of 1008 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Kettle in room had mould in it when I went to use it. Was replaced by housekeeping. Room I was in (305) was tired and in need of a renovation. Chips in tiles in bathroom, bleach stains on the carpet, no USB outlets among the issues. Not worth the price I paid. I do want to say the front desk staff were understanding of the issues and were extremely helpful when asked.
Stayed 2 nights in Feb 2024
Response from LEGOLAND on Mar 6, 2024
Hi Andrew,Thank you for your feedback. I am happy to hear that you addressed the issues when you where here, so that we had a chance to improve them.We hope to see you again some other time.Best regards,Anne Kathrine

8/10 Good

Mathieu, STAMFORD

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
February weekdays was the right choice. Hotel was not busy and felt like we had it for ourselves. Overall very good experience. Perfect for Lego lovers of all ages. Close to everything around (and there is plenty). Highly recommend.
Stayed 2 nights in Feb 2024
Response from LEGOLAND on Mar 6, 2024
Thank you very much for your kind feedback.We are happy to hear that you enjoyed your stay and hope to see you again some other time.Best regards,Anne Kathrine

10/10 Excellent

amita

Liked: Cleanliness, staff & service, property conditions & facilities
Great for kuds
Stayed 1 night in Feb 2024
Response from Sabrina on Mar 19, 2024
Thank you very much for your kind feedback. We are happy to hear that you enjoyed your stay and hope to see you again some other time. Best regards,

10/10 Excellent

Rod

Stayed 2 nights in Dec 2023

8/10 Good

Sharee

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Location, location, location
The location cannot be beat for visiting Legoland. The park view room did have a nice view of the park. Customer service isn’t great at all. Food is very overpriced and mediocre at best. It’s very near the airport so arriving planes rattle the room.
Stayed 2 nights in Nov 2023

10/10 Excellent

Katie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for Lego-loving children. The room and hotel were all very well themed. The room was small but clean. A little outdated but clean. A gifted Lego set was waiting on the bed for my child which was a great way to start the visit. There was activities all over the hotel for them to participate in and filled the time for the evening we were there before our reservations in the morning. My son even won a building contest and was gifted another Lego set. There was a great little store with Lego clothing I haven’t seen elsewhere. We only ate the included breakfast and it was great. We’re vegetarian and there was plenty of options for us in addition to a lot of meat dishes. I also noticed an allergy friendly station set up for those who needed. As an adult it probably wouldn’t be my first choice but as a parent with kids who love Lego it was absolutely perfect. A great spot to be when visiting the Lego attractions.
Stayed 2 nights in Nov 2023

10/10 Excellent

Arturo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, but the room felt cold. We had the heater on high, but was not heating enough.
Stayed 1 night in Nov 2023

10/10 Excellent

patrick

Stayed 3 nights in Oct 2023

10/10 Excellent

Ada

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Kenneth

Disliked: Amenities
Value for money
Stayed 2 nights in Sep 2023

10/10 Excellent

JORGEN, Pittsburgh

Stayed 1 night in Sep 2023

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Mehmet

Stayed 2 nights in Aug 2023

8/10 Good

Mohammed

Traveled with family
Liked: Cleanliness
It was a unique experience to stay in such hotel inside the LegoLand. The hotel is totally different, very interesting for families with children. The prices are high. We stayed in park view room which was spacious enough for the family. The thing i don't like was the absence of air conditioning in the room. The breakfast is good but can be better for the high price paid for the room.
Stayed 1 night in Aug 2023

6/10 Okay

Jason

Traveled with family
Liked: Amenities
The room smelt awful and the cost of the buffet dinner was outrageous, as was the bar prices, not to mention the 20 minute wait time to get served at the bar was ridiculous. That aside, our son loved the themed room and there are lots of play areas in the hotel for the kids to play. LEGOLAND was fabulous as you’d expect and access was easy via a bridge from the hotel.
Stayed 3 nights in Aug 2023

10/10 Excellent

Elly

Stayed 1 night in Jul 2023

2/10 Terrible

Woojin

Stayed 2 nights in Jun 2023

6/10 Okay

Yoeuth

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
This is the second time I stayed with my daughter at Legoland Hotel. This time, we chose the friends room. Last year, we had the pirate room. My daughter who is eight loves it. The first time we were there, the staffs were a lot more friendly, helpful and attentive. This time around, they seemed stress or a little overworked. They did not smile much and there was only one person at the counter at noon. We arrived early and was hoping to jumpstart our vacation at Legoland. However, it was pouring outside. We came too early to check-in and had to wait until 3pm to get our room, which was the policy. It was not a good experience to say the least. Overall, my daughter loves the hotel. It was convenient to buy lego merchandises there instead of waiting in line at the Lego Shop. For me, it could be better. There were too many parents and kids cutting in line in the shops, rides and buffets. It needs to be a little bit less chaotic. I give this experience a 7 or 7.5 out 10. We still plan to visit next year but might not be staying at Lego Hotel. The unruliness is the main factor.
Stayed 3 nights in Jul 2023

10/10 Excellent

Irena

Stayed 3 nights in Jun 2023

8/10 Good

Gareth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect family stay.
Great hotel for family stays. Dinner in restaurant is brilliant, if a little expensive. Breakfast very busy, but quality good.
Stayed 1 night in Jul 2023

10/10 Excellent

Felipe, Sintra

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We were amazed by the hotel. Fantastic theme all around and inside the rooms. MUST stay if you go to Billung. Just felt the dining options could have a bit more variety.
Stayed 2 nights in Jan 2023

10/10 Excellent

kailesh

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great Place to Stay
Great place to stay… Staff were friendly and helpful
Stayed 4 nights in May 2023

10/10 Excellent

Pawel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and pleasant stay. Highly recommended.
Stayed 3 nights in Apr 2023

10/10 Excellent

Vandana

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely perfect stay.The hotel and its staff were amazing. It is truly every Lego lover’s dream come true. Would definitely recommend it.
Stayed 5 nights in Apr 2023

10/10 Excellent

Erlinda

Traveled with family
All that we needed. Although breakfast was more catered to kids as expected
Stayed 2 nights in Apr 2023

10/10 Excellent

Laura

Stayed 6 nights in Mar 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such lovely people great location easy to get to everywhere we needed
Stayed 2 nights in Feb 2023

10/10 Excellent

Gustavo

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Joanne

8/10 Good

Duncan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for convenience but shame that more of Denmark and Lego history is not made more of. Restaurant food good but experience bland. For ease would recommend .

8/10 Good

Elizabeth, Elmendorf AFB

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ridiculous fun
We decided to stay in Billund on our way to driving from the UK to Sweden and my what fun we had. We were two adults but I can only imagine how exciting this place would be for children. I feel like the accommodation has really been thought out to make life as easy as possible for families. Staff were super nice and it just in general is such a fun place!
Stayed 1 night in Dec 2022

10/10 Excellent

Derrick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lego Hotel was amazing! My whole family was blown away by the entire property, and the care and detail that went into every brick (ha!) of this place. We stayed for a night while exploring Denmark to check out the Lego House nearby (which is also amazing, btw) and had such a great time. We stayed in a kingdom room and truly felt like royalty. The beds were comfy, the room was clean, and both kids had snacks and a Lego kit waiting for them on their pillow. Not much for English options on the TV, but we spent a couple hours exploring the inside and outside grounds of the hotel instead. My oldest said this was a trip we'd never forget, and my youngest said the 8 hour plane ride and 3 hour drive were totally worth it for this experience alone. We'll definitely come back for a, longer stay next time!

10/10 Excellent

Sonia

8/10 Good

Sayaka

Stayed 2 nights in Oct 2022

2/10 Terrible

Sze Wei

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Worst hotel wont be back again
Stayed 2 nights in Oct 2022

10/10 Excellent

Derek

Stayed 2 nights in Sep 2022

10/10 Excellent

Francu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Everything amazing!
Stayed 3 nights in Aug 2022

10/10 Excellent

Hilary

Stayed 6 nights in Aug 2022

10/10 Excellent

Teodora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! It was a very good choice, both as stay and as proximity to the park. Large room, with a lot of attention paid to the small guests that could find a small welcome lego set to take home upon arrival and a box full of lego to play in the room. The room was clean, comfortable and with everything you need. The staff was great, a big applause for all of them. From the moment we stepped in until our departure, they were friendly, happy to help and you could feel their warmth. They even helped me to wrap a gigantic dog my son earned in the park, in order to take it home. A great thank you! The breakfast offered a large variety of choices for the whole family. Do note that you need to book your time for the breakfast even if you have it included in your booking. Make the bookings at least one day in advance. The same for dinner. For sure, we’ll be staying here the next time.
Stayed 3 nights in Jul 2022

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

6/10 Okay

Yuan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel but eating arrangements very bad if not planning days in advance
Stayed 1 night in Aug 2022

8/10 Good

julian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2022

8/10 Good

Joyce, Saint Paul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Legoland and fun themed rooms.
Stayed 1 night in Aug 2022

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodating staff. The castle property has great rooms. Great access to the theme park and convenient food on-site.
Stayed 1 night in Jul 2022

8/10 Good

Remelie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top breakfast! Too bad dinner is extremely expensive for what you get. Also no Lego gift for children anymore, which is mentioned in other reviews. A disappointment if you are expecting something extra.
Stayed 3 nights in Jul 2022

6/10 Okay

Michael, Watertown

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

HUIFEN

Stayed 4 nights in Jun 2022