Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
100% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

Bonito hotel pero no vale la Pena volver

Posted Jan 18, 2015 on Hotels.com
La comida es horrible y muy costoza. La mayoria de empleados son muy amables. Falta mas limpieza en la habitacion.
Comment from Hotel Management
Apr 4, 2015 by Lenin Rico, Hotel Management
Apreciado Huésped En nombre de todo el equipo humano de GHL Relax Hotel Club El Puente Reciba nuestro más cordial saludo Agradecemos el haber tomado unos minutos de su tiempo para evaluar nuestro servicio, tomaremos las medidas pertinentes conforme a los importantes comentarios que nos manifiesta. Esperamos volver a tenerle nuevamente en nuestras instalaciones. Cordialmente Lenin Rico Gerente General
4 out of 5
Recommended
for Couples
by Natalia

This traveler left a rating score only Posted Nov 7, 2014 on Hotels.com
4 out of 5
Recommended
for Couples
by Camilafrom bogota

Very nice hotel

Posted Oct 7, 2014 on Hotels.com
Very nice hotel, family friendly, clean and organized. Service is a little slow but everyone is very nice and tries to make your stay as comfortable as possible. Amazing outdoors and nice games for children to enjoy.
Comment from Hotel Management
Jan 3, 2015 by Lenin Rico, Hotel Management
Dear guest We thank him for his favorable reports regarding our facilities. hope to have you back with us soon.
3 out of 5
Recommended
for Couples
by Andrewfrom USA

Too much Cost for The Benefit

Posted Sep 16, 2014 on Hotels.com
The food is very expensive for the quality of it. The rooms are a little old. The service from the staff is excellent.
Comment from Hotel Management
Jan 24, 2015 by Lenin Rico, Hotel Management
Dear Guest On behalf Relax Hotel GHL Club El Puente and his entire team receive our warmest greetings. thank you for taking the time to evaluate our services, we very present its important findings regarding our facilities. We hope your next stay can percatar derivative improving your comments. cordially
3 out of 5
Recommended
for Families
by Pavel Wer

nice set of pools

Posted Jun 3, 2014
long weekend, nice hotel! 4 pools,sauna beach volley ball court,tennis, kids playground and free parking ..............................................................................................................................................................................................................................................................................................................................................................
Comment from Hotel Management
Jan 3, 2015 by Coordinador de Calidad, Hotel Management
Please receive best regards. Thank you for taking some of your valuable time to complete the survey, which is of great importance to us, giving us the feedback needed to continue offering the quality and service you deserve. We hope you have enjoy your stay in our hotel. See you soon. Sincerely,