Exterior

Reviews of Ramada by Wyndham Richfield UT

3 out of 5
Ramada by Wyndham Richfield UT
333 N Main St, Richfield, UT

Reviews

7.4

Good

Rating 10 - Excellent. 302 out of 1002 reviews" "
Rating 8 - Good. 295 out of 1002 reviews" "
Rating 6 - Okay. 196 out of 1002 reviews" "
Rating 4 - Poor. 130 out of 1002 reviews" "
Rating 2 - Terrible. 79 out of 1002 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

therese

Liked: Cleanliness, staff & service, property conditions & facilities
only one problem next door people were still talking after 1 pm
Stayed 1 night in Apr 2024
Response from Manager on Apr 19, 2024
Hello therese,We apologize for any inconvenience caused by noise disturbances during your stay. We recommend reaching out to the hotel staff directly in the future so they can address the issue promptly. Our team values your feedback and will work to ensure a peaceful atmosphere for all guests.

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk clerk was excellent! Room was very clean and comfortable.
Stayed 1 night in Apr 2024
Response from Manager on Apr 17, 2024
Hello Rebecca,We are delighted to hear you found our front desk clerk to be excellent and enjoyed your clean and comfortable room. Your positive feedback is greatly appreciated, and we hope to welcome you back for another pleasant stay in the future.

6/10 Okay

Ed

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Check in lady was very efficient and helpful for restaurant suggestions. Fridge wasnt plugged in.
Stayed 1 night in Mar 2024
Response from Manager on Mar 31, 2024
Hello Ed,We appreciate your feedback on the efficient service and restaurant suggestions provided by our staff. Your comment regarding the unplugged fridge has been noted for our team's awareness and future improvements. Thank you for choosing to stay with us.

10/10 Excellent

Monico, Denver

Business traveler, Traveled with family
The entire staff was awesome. We had a very clean huge room. Kudos to both night , early morning staff plus one other gentleman (white dodge pickup) who spoke with me that morning.
Stayed 1 night in Feb 2024
Response from Manager on Feb 9, 2024
Hello Monico,Thank you so much for your kind words! We're thrilled to hear that our staff made your stay pleasant and that you enjoyed your spacious and clean room. We appreciate your recognition of our night staff, early morning staff, and the gentleman you spoke with. We hope you had a memorable experience with us and look forward to welcoming you back in the future.

6/10 Okay

April

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff is very friendly but I paid for a suite that was supposed to slept 5. They said they don’t have a suite that sleeps 5 and gave me a standard room with two queen beds. Still charged me the suite price.
Stayed 1 night in Jan 2024
Response from Manager on Jan 14, 2024
Hello April,Thank you for your feedback. We apologize for any inconvenience caused during your stay. Our suites are typically designed for a certain maximum occupancy, and we strive to provide accurate information about our room types. We apologize for any miscommunication that may have occurred regarding your reservation. We appreciate your understanding and hope that you had an otherwise enjoyable experience at our hotel.

8/10 Good

Stephanie Kunz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be staying here again
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Stephanie Kunz,Thank you for choosing our hotel for your stay! We hope you had a wonderful experience. If there is any feedback you would like to share, please feel free to reach out to us. We value your input and continually strive to improve our services. We look forward to welcoming you back in the future.

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on Jan 9, 2024
Hello Peter,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience with us. We strive to provide excellent service and a comfortable stay for all our guests. If there is anything else we can assist you with in the future, please do not hesitate to reach out to us.

10/10 Excellent

bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean, safe and really nice staff
Stayed 1 night in Nov 2023
Response from Manager on Dec 5, 2023
Hello bradley,Thank you for your positive feedback! We strive to ensure a clean and safe environment for all our guests. Our staff takes pride in providing exceptional service. We appreciate your kind words and hope to welcome you back in the future.

10/10 Excellent

Ulises

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a lot of space and cleaness
Stayed 1 night in Nov 2023
Response from Manager on Nov 30, 2023
Hello Ulises,Thank you for taking the time to share your feedback regarding the spaciousness and cleanliness of our hotel. We strive to provide a comfortable and pristine environment for our guests to enjoy. Your positive comments are greatly appreciated and we hope to welcome you back in the future for another exceptional stay.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023
Response from Manager on Nov 22, 2023
Hello Stephen,Thank you for taking the time to provide feedback on your recent stay. We are thrilled to hear that you had such an exceptional experience with us. If there is anything else we can assist you with, please don't hesitate to reach out. We hope to welcome you back in the future for another fantastic stay!

10/10 Excellent

J R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Nov 19, 2023
Hello J R,Thank you for rating our hotel with such high praise! We are delighted to hear that you had an exceptional experience during your stay. Our team works hard to ensure that our guests have a memorable and comfortable visit. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Treana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ice cream parlor at the hotel.
Stayed 2 nights in Sep 2023
Response from Manager on Nov 18, 2023
Hello Treana,We're thrilled to hear that you enjoyed our ice cream parlor during your stay! It’s always a pleasure to hear positive feedback about our amenities. We strive to provide our guests with a delightful experience. Should you have any further inquiries or need assistance, please don't hesitate to reach out.

10/10 Excellent

Beverley

Traveled with partner
Owner was there when we arrived and was very friendly. Gave us some good local tips for our trip to national parks
Stayed 1 night in Nov 2023
Response from Manager on Nov 9, 2023
Hello Beverley,Thank you for choosing our hotel for your recent stay! We appreciate your kind words about our owner's hospitality and local tips. It's always a pleasure to provide personalized recommendations to enhance our guests' experience. We hope you had a wonderful time exploring the national parks and we look forward to welcoming you back in the future.

10/10 Excellent

John

Stayed 1 night in Oct 2023
Response from Manager on Nov 17, 2023
Hello John,Thank you for taking the time to share your positive experience! We are delighted to hear that you enjoyed your stay with us. Our team strives to provide exceptional service and create a comfortable environment for our guests. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

8/10 Good

August

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 21, 2023
Hello August,Thank you for your feedback! We appreciate your positive rating and hope to welcome you back for an even better experience.

10/10 Excellent

Brook

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and nice location.
The staff was great and the facilities were clean and comfortable for the most part. I found the bed to be a bit hard, but not enough to complain about. The location is well placed right on main street with the business district directly to the south and a nice park to the east. I would stay here again.
Stayed 2 nights in Oct 2023
Response from Manager on Oct 21, 2023
Hello Brook,Thank you for your feedback! We're glad to hear that you found our staff great and our facilities clean and comfortable. We apologize for any trouble caused by the firmness of the bed. We appreciate your support and hope to welcome you back soon!

10/10 Excellent

David

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were kind and the rooms were clean.
Stayed 1 night in Oct 2023
Response from Manager on Oct 18, 2023
Hello David,Thank you for your kind words about our staff and the cleanliness of our rooms. We strive to provide excellent service to all our guests.

10/10 Excellent

JOHN, OREM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for the October 14, 2023 Annular Eclipse! Would definitely stay again. Room 201 was a bit odd. We were concerned about the noise during the evening, but it was nice and quiet all night. If you're visiting, you might pick a different room (it's right off the lobby)--but we slept very well.
Stayed 1 night in Oct 2023
Response from Manager on Oct 17, 2023
Hi John,Thank you for sharing how you have enjoyed our friendly hospitality and accommodations. I am thrilled to know we have met your expectations and to know our location worked well for your plans. Though, we are sorry to know that you experienced some neighbor noise. We appreciate your feedback as we use this in our continuous efforts to meet the many different needs of our guests. Please keep us in mind for a future stay the next time you are in the area.

10/10 Excellent

Vania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best option considering the cost benefit. The hotel room is nice and clean, the breakfast is hot and delicious and the staff is amiable and professional.
Stayed 1 night in Sep 2023
Response from Manager on Oct 14, 2023
Hello Vania,Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We strive to provide excellent service and value to our guests. We hope to welcome you back soon!

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 14, 2023
Hello Anne,Thank you for your amazing review! We are thrilled that you had such a wonderful experience with us. We look forward to welcoming you back again soon!

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
No elevator!
Biggest downside was this hotel has NO ELEVATOR! We were in the basement and the internet was terrible. The tv remote never worked (even after they brought us new batteries). Bathroom amenities were stingy. But room was spacious and decent. Breakfast was good and overall it was better than our friends’ stays in other Richfield hotels.
Stayed 2 nights in Oct 2023
Response from Manager on Oct 10, 2023
Hello Stephanie,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our elevator and also our breakfast. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were so friendly and happy to accommodate us. The room was very clean and spacious, as well as comfortable. The complimentary breakfast was very good. Overall, we had a nice stay at this Ramada by Wyndham.
Stayed 1 night in Sep 2023
Response from Manager on Oct 7, 2023
Hi Sharon,Thank you so much for your compliments on our friendly services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a good breakfast service and comfortable accommodations. We are overjoyed to hear that you had a good time with us, and we thank you for sharing your experience!

10/10 Excellent

Kevin

Liked: Staff & service
I dropped my wallet when I came in late after driving and tge night security man found my wallet, met
Stayed 1 night in Sep 2023
Response from Manager on Oct 1, 2023
Hello Kevin,Thank you for sharing this honest review and feedback about our security. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

6/10 Okay

LEAH

Traveled with family
Liked: Staff & service, amenities
Although, we were only there for 1 night. The A/C unit was LOUD. The unit definitely to be looked at, fixed or upgraded Hard to get a good nights rest when it was running. However, the Staff provided excellent service at check in, during our stay, and at check out.
Stayed 1 night in Sep 2023
Response from Manager on Oct 1, 2023
Hello LEAH,Thank you for taking the time to share. We appreciate your feedback regarding our staff and also our service. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

10/10 Excellent

brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth staying at
We would stay there again. Great hotel and staff.
Stayed 1 night in Sep 2023
Response from Manager on Sep 27, 2023
Hi Brent,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and updated motel
Stayed 1 night in Sep 2023
Response from Manager on Sep 26, 2023
Hello Joe,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice is a convenient place. I was pulling a trailer and they had good parking for me. Also arrived late for my check in and it was no problem.
Stayed 1 night in Sep 2023
Response from Manager on Sep 26, 2023
Hi Michael,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly services, and to know the clean accommodations and convenient location also worked well for you. We are thrilled your experience was so pleasant and we hope to serve you again the next time your travel plans bring you back to the area.

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Sep 23, 2023
Hello Sergio,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

2/10 Terrible

Allison

Traveled with family
Disliked: Staff & service
Well, it never happened. I got a call at 5 pm the day we were supposed to check in to hear they overbooked the hotel and canceled our reservation. They did find another hotel 20 minutes away for double the price and a broken ac. We had to take it. We were already there with no where else to stay.
Stayed 1 night in Sep 2023
Response from Manager on Sep 19, 2023
Hello Allison ,It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and thus improve the guest experience for future visitors and for your own future visits.

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very clean and quiet. We stayed there before and will continue to stay there. Every time we travel staff is friendly and helpful.
Stayed 1 night in Sep 2023
Response from Manager on Sep 16, 2023
Hello Sergio,Thank you for sharing this experience with us. We truly value you feedback with regards to our staff. We are always looking for ways to improve upon the guest experience so thank you for sharing.

4/10 Poor

Stephen

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Dissapointing
The staff were very pleasant and professional. There was little to no hot water for showers. The ice machine was broken. There was no tea available for breakfast, and I was told by the front desk that they had none.
Stayed 1 night in Sep 2023
Response from Manager on Sep 13, 2023
Hello StephenYour kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!,

8/10 Good

Stacy

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Manager on Sep 14, 2023
Hello Stacy,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

8/10 Good

Carissa

Stayed 1 night in Sep 2023
Response from Manager on Oct 1, 2023
Hello Carissa,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 Excellent

Troy

Stayed 1 night in Sep 2023
Response from Manager on Oct 1, 2023
Hello Troy,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

10/10 Excellent

Terry

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Manager on Sep 7, 2023
Hello Terry,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

10/10 Excellent

Monica

Stayed 1 night in Sep 2023
Response from Manager on Sep 26, 2023
Hello Monica,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
The hotel was convenient for our needs. Breakfast was great with plenty of variety and seating. Staff very friendly and helpful. My only complaint is that the bathroom was tiny and had the only mirror. There were 3 of us in the room and my son often went down the hall and used the restroom off the lobby.
Stayed 2 nights in Aug 2023
Response from Manager on Aug 27, 2023
Hello Susan,We appreciate that you've taken the time to share with us regarding our staff and your comments about our breakfast. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Cheerful person at the desk.
Stayed 1 night in Aug 2023
Response from Manager on Aug 27, 2023
Hello Mary,Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

10/10 Excellent

Kylee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and easy, nice staff and a clean room. I really enjoyed their breakfast and all the snacks they had up front by the desk. Would definitely stay again.
Stayed 1 night in Aug 2023
Response from Manager on Aug 25, 2023
Hello Kylee,We appreciate the comments, especially with regards to your opinion of our staff and your insights regarding our breakfast. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

10/10 Excellent

Doreen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and great dining options.
Stayed 1 night in Aug 2023
Response from Manager on Aug 15, 2023
Hi Doreen,We are thrilled to have met your expectations with our friendly services and the cleanliness of our guest rooms. Your positive feedback is appreciated, and we hope to impress you again during another visit to the area!

8/10 Good

Ezra

Stayed 1 night in Aug 2023
Response from Manager on Sep 2, 2023
Hello Ezra,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

2/10 Terrible

Venus

Traveled with pets, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room I stayed in was dirty, and it smelled weird. I couldn’t even turn on my AC because all I could smell is cigarette smoke once turn on that’s coming through the vent. The bed is very uncomfortable, the carpet look dirty. Overall it wasn’t a comfortable experience at all.
Stayed 1 night in Aug 2023
Response from Steck on Aug 4, 2023
Hi Venus Sorry your experience wasn’t what you expected. Because it definitely wasn’t what I expected ago find when I opened up this review.Doesn’t sound like what we expect.Not sure your situation.Did you by chance tell the front desk?That’s where to start.We are a non smoking Hotel as all of them are in Utah. We could have moved you rooms charged the people who may have been smoking 200 for damages etc.We haven’t had one guest ever say our beds are uncomfortable, moat all guests ask us where we bought our beds.I will discuss with my staff and let them know of your review.We hope you give us another chance to prove we are a great value here in Richfield and we wish you nothing but the best.Thanks

8/10 Good

Nathan

Liked: Staff & service
No elevator. Bare rooms
Stayed 1 night in Jul 2023
Response from Steck on Aug 1, 2023
Thank you so much Yes no elevator Never had had one and we don’t foresee ever getting one especially when it’s only one flight of stairs.Yes for the most part the rooms are pretty basic it’s a Hotel and a great price point for a really clean nights stay Thanks agian You guys are the best

10/10 Excellent

Ginger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the ice cream suggestion from the front desk.
Stayed 1 night in Jul 2023
Response from Steck on Jul 30, 2023
Thank you so much for the positive review.We’re glad you found the secret in Richfield (32 flavors of ice cream) we hope you had a great time and we can’t wait to see you agian Travel safe

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Quick overnight with the family
Had a quick overnight on our way from Reno to Denver. Hotel has been updated and feels super clean. Pool area was really clean and the kids enjoyed it. There is an ice cream shop in the hotel, which again, the kids loved. The free breakfast was also really enjoyable. We will absolutely look to stay here again when we travel to Central Utah.
Stayed 1 night in Jul 2023
Response from Manager on Jul 26, 2023
Hi Richard,Thank you so much for your compliments on our friendly services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a good breakfast service and comfortable accommodations. We are overjoyed to hear that you had a good time with us, and we thank you for sharing your experience!

10/10 Excellent

Ricardo, La Puente

Stayed 1 night in Jul 2023
Response from Manager on Aug 15, 2023
Hello Ricardo,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Steck on Jul 22, 2023
Thank you so much Hope to see you agian soon

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
I was recently stranded when my vehicle broke down at the beginning of a road trip. The people who run this hotel were so accommodating. They went beyond
Stayed 2 nights in Jul 2023
Response from steck on Jul 18, 2023
thank you you are the best and we appreciate you letting other guests know what kind of a business we run here. We are truly committed to helping everyone have a great experience here at our hotel in richfield utah. please come again

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Manager on Jul 18, 2023
Hello Michael, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

6/10 Okay

Rossana

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Manager on Jul 16, 2023
Hello Rossana,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.