Desk, blackout drapes, iron/ironing board, free WiFi

Reviews of Rodeway Inn

2 out of 5
Rodeway Inn
1158 Highway 49 S, Richland, MS

Reviews

5.8
Rating 10 - Excellent. 21 out of 157 reviews" "
Rating 8 - Good. 37 out of 157 reviews" "
Rating 6 - Okay. 34 out of 157 reviews" "
Rating 4 - Poor. 31 out of 157 reviews" "
Rating 2 - Terrible. 34 out of 157 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Tenant wasn’t there to check me, and didn’t answer the phone for 2 hours so I could let them know I was going to be a late check in, had to sleep in the parking lot
Stayed 1 night in Jan 2024

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was clean and recently updated. Don’t count on breakfast. Nothing was out and when I asked the front desk they handed me a gallon of milk and a mini muffin. Then pointed to cold cereal dispenser.
Stayed 1 night in Dec 2023

2/10 Terrible

Raven

Disliked: Staff & service, property conditions & facilities, room comfort
It’s a no for me…
The bed sounded like it was set up on metal barrels. Outlets were missing and some plugs did not work.
Stayed 1 night in Nov 2023

4/10 Poor

Jason

Business traveler
Disliked: Cleanliness, staff & service, amenities
Decent for a quick stop but the specific room I was in was very dirty. Bed was clean but everything else was disgusting
Stayed 1 night in Oct 2023

4/10 Poor

Deborah

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The ad said there would be breakfast, but there was only dry cereal without milk and coffee. The room was musty smelling. The door has a lot of slack and made us feel unsafe.
Stayed 1 night in Sep 2023

2/10 Terrible

Yudi Danessa

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Diana

Disliked: Cleanliness, property conditions & facilities
The restroom door was dirty and had a hair on it. No breakfast or free wifi. Wouldn’t recommended
Stayed 1 night in Jul 2023

6/10 Okay

Robert

Stayed 2 nights in Jun 2023

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Not at this time
Stayed 1 night in Jun 2023

10/10 Excellent

Jonathan

Stayed 1 night in May 2023

10/10 Excellent

Marty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Umang

Liked: Cleanliness, staff & service
It was good stay
Stayed 1 night in Mar 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Courteous staff, Clean and comfortable room. Very satisfied
Stayed 1 night in Mar 2023

8/10 Good

Samuel

Business traveler
Liked: Cleanliness, staff & service
This property seems to be undergoing renovations. My room was freshly painted and incredibly spacious. Rates are currently extremely reasonable.
Stayed 3 nights in Jun 2022

2/10 Terrible

Carol

Stayed 1 night in May 2022

10/10 Excellent

Bridgette

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2022

4/10 Poor

Jessica

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The floor in our room was so dirty! My kids walked around for 20 mins and had black feet.
Stayed 2 nights in Mar 2022

4/10 Poor

John

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old outdated burn hole in bed spread
Stayed 1 night in Mar 2022

2/10 Terrible

CRYSTAL

Disliked: Property conditions & facilities, room comfort
Room was very cold heater did not work this price less than what I actually was charged on this site I felt as if I should have gotten some form of refund considering that they only charge or said that they charge me $53 where I paid more via this site
Stayed 1 night in Feb 2022

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

6/10 Okay

Odus

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The toilet didn’t work but was fixed and then leaked. The floor was absolutely disgusting and the room smelled bad. I will not stay at this hotel again! Not happy!!
Stayed 1 night in Oct 2021
Response from Cheshta on Oct 18, 2021
Hi, Odus! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

2/10 Terrible

Jonathan

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
Response from Ammy on Sep 26, 2021
Hi, Jonathan! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

4/10 Poor

Paul

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Broken toilet!
Toilet would not flush. Then, in the middle of the night the toilet started leaking and covered the floor. I turned the water off to the toilet and had to dry the floor with the only 2 towels we had.
Stayed 1 night in Sep 2021
Response from Noah on Sep 11, 2021
Hi, Paul. Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Noah

6/10 Okay

Bikram

Stayed 1 night in Sep 2021

2/10 Terrible

Parthasarathy

Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was broken, bed had stains, flush not working, lights not working, Towels had stain so decided not to shower too. I wish they refund my trip as it was uncomfortable
Stayed 1 night in Aug 2021
Response from Arthur on Sep 9, 2021
Hi, sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Arthur

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rudest people ever!
The staff is VERY RUDE!!!!! We were running FIVE minutes late after the check out time and they LITERALLY pushed the door in on my husband while I was putting on my clothes!!!! They were so mean and unprofessional it was so grooms anyway but we had to book it at last minute bc my husband couldn’t drive anymore!!
Stayed 1 night in Aug 2021
Response from Noah on Aug 9, 2021
Hi, Robert! We never want any of our guests to face this kind of problem. Since we understand the kind of hassle faced by our guests, we are apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Amelia.

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
*Unless you want to adopt some maggots or massive amounts of flies (live and dead) as pets, I’d suggest Anywhere else.* We got there and the lady had told me that the room needed to be cleaned and that would take about 10-15 minutes. With all the rooms there were around 5 vehicles in the whole parking lot. Maybe I overthought that aspect. Fifteen minutes later I returned and got a room. The first thing we noticed about the room was the smell. Even though it was a smoking room, it wasn’t the smell of smoke that was present. It was musty and flat out disgusting. It also stuck out that there was no shower curtain. I go to the front desk to get the WiFi password and tell them about the smell and the shower curtain. I wish there was a way to describe how rude that lady was at the front desk. After giving me the wrong password three times, she decided I get to wait for the manager to arrive. Upon being back in the room, my mother had made more discoveries. The seal on the refrigerator did not even come close to sealing shut. It looked like there was feces on the wall. We also discovered dead and live flies everywhere and MAGGOTS on the floor and in the vents. Those were the main issues of many more. I was contacting Expedia during this whole time and trying to get ANY help from the hotel staff. All 4 had a different justification and excuse. The manager never called or showed. Expedia got us a better hotel. I did not receive a refund, but they took care of us.
Stayed 1 night in Jul 2021
Response from Noah on Aug 1, 2021
Hi, we never want any of our guests to face this kind of problem. Since we understand the kind of hassle faced by our guests, we are apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Amelia.

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The property and room were dirty. Parking was terrible. Not a safe place to stay
Stayed 1 night in Jul 2021
Response from Noah on Jul 23, 2021
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Noah

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety
Stayed 1 night in Jul 2021
Response from Jane on Jul 12, 2021
Hi, We are grateful that you took time out to rate us highly. We feel blessed to have your support. Regards, Jane!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible all around
Customer service was awful, place was rough looking on the outside. Stains on sheets, nasty stained washcloths and towels
Stayed 1 night in Jul 2021
Response from Gabi on Jul 6, 2021
Apologies for the inconvenience caused, We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Gabriel!

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No thanks
Stayed 1 night in Jun 2021
Response from Dan on Jun 30, 2021
Hi, thank you for spending your valuable time to rate us. As per the feedback, we can see that you are not completely satisfied with our services and we will surely put in our continuous efforts to improve our services. Regards, Dan

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never stay again
The bed was like laying on springs. No continental breakfast as advertised. Blood spot on bathroom wall.
Stayed 1 night in Jun 2021
Response from Marie on Jun 11, 2021
Sorry for the hassle you faced, John! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Marie!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
There was construction around the area. When we came out of the room in the morning, wewere asked repeatedly if we were done so they could clean it. Check out was at 11. We came out at 9am. It was like they couldnt wait for us to leave.
Stayed 1 night in May 2021
Response from Jon on Jun 1, 2021
Hi, thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Jon

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was overall fair.
Stayed 1 night in May 2021
Response from Leo on Jun 1, 2021
Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Alex

2/10 Terrible

Verified traveler

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The couch was very nasty. The bed was higher at the feet than the head. The sheets were stain and had holes in them. The vanity has rings like someone left a coke of something in it.
Stayed 1 night in May 2021
Response from Leo on May 16, 2021
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Alex

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Room was clean
Stayed 2 nights in May 2021
Response from Leo on May 11, 2021
Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Alex

2/10 Terrible

Verified traveler

Stayed 1 night in May 2021
Response from Bruce on May 20, 2021
Hi, thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Bruce

4/10 Poor

Steve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Don’t stay here, it will suck out your soul.
The room smelled funny, there was feces smeared on the door frame of the bathroom, there was a man with his door propped open, walking back and forth, from his bathroom to his open room door, with a cigarette in is mouth. The foot of the bed was higher than the head, and the floor was hardwood linoleum tile. I left a he room, upon entering. We squeezed into a Hilton Garden to wash off the depression.
Stayed 1 night in May 2021
Response from Leo on May 9, 2021
Apologies for the problems you had faced, Steve! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Alex

2/10 Terrible

Edward

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Leo on Apr 19, 2021
Hi, Edward! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Alex

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Amenities
The most appealing thing I liked about the hotel stay was the price.
Stayed 2 nights in Apr 2021
Response from Leo on Apr 6, 2021
Hi, we are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Alex

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing, clean, and comfortable.......... I really enjoyed my stay...........
Stayed 1 night in Apr 2021
Response from Marie on Apr 6, 2021
We are happy to see you liked the stay, Tina! It will be great if you could spread the word among your circle. Have a pleasant day ahead. Regards, Marie!

2/10 Terrible

Verified traveler

Stayed 1 night in Mar 2021
Response from Chris on Apr 2, 2021
Hi, We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Christina!

10/10 Excellent

rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Bryce on Mar 17, 2021
Hi, Rebecca! Thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, Bryce

2/10 Terrible

Kimberley J

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would NOT recommend even to my worse enemy
I reserved the room and paid for it through hotels.com. when we arrived (after an unintentional 36 hour drive) they told me they didn't have any rooms. I was furious and pitched a fit until they decided to magically find a room. The reasoning was the maid wasn't there and they had to clean the room. they "cleaned" a room for us. the place looked like a very dangerous area but we were tired and it was late.
Stayed 1 night in Feb 2021
Response from Marie on Mar 7, 2021
Hi, Kimberley! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Marie!

8/10 Good

Verified traveler

Stayed 15 nights in Dec 2020
Response from Leo on Feb 4, 2021
Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Alex

2/10 Terrible

Phil

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed at other OYO motels that we nice. This was NOT one of them. Avoid it!
Stayed 1 night in Jan 2021
Response from Marie on Jan 18, 2021
Hi, Phil! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Marie!

2/10 Terrible

David

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2020
Response from Marie on Dec 28, 2020
Hi, David! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Marie!

2/10 Terrible

Finalchi, Ny

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very unprofessional, barely spoke English and had no clue what customer service is about. Stay away from oyo hotels; called several since area was flooded with them and it was the same accent and same poor English. After being there a week they couldn’t find our stay due to a glitch in system harassed us for the better part of 8hours even after Expedia confirmed we had reservations. Finally it appeared in their system and they left us alone but not a single apology. Ruthless staff and very unpleasant stay.
Stayed 1 night in Nov 2020
Response from Bryce on Nov 23, 2020
Sorry for the inconvenience, Finalchi! We understand that we were not able to live up to your expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Bryce