Ratings based on 144 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
83% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified traveler

good location of hotel

Posted Dec 12, 2014
Pros: convienence, price
stayed one other time on main level. This time on lower level. Felt a little dirtier in hallways and bit more tired looking though staff tried to keep spaces clean. Good front desk. Too bad parties at Sheraton next door left broken glasses all over parking lot.
1 out of 5
by A verified travelerfrom Ontario

Very disappointing

Posted Dec 1, 2014
Pros: The only thing good about this hotel was the charming women who assisted us with check out. She seemed just as appalled as I was about the conditions.
Cons: Major updating, painting, new beds and bedspreads, linens...everything.
The room was severely outdated. Chips of paint were peeling from the wall. The towel rack was broken and there was an unused douche bottle hidden behind the toilet. Made me wonder what type of hotel we were staying in.
1 out of 5
by A verified traveler

Make sure you don't leave anything in the room

Posted Nov 30, 2014
I stay in this hotel on Nov 26, 2014. I checked out but left my charger in the room. I called them several times and asked them about my phone charger and they simply ignored me saying they can not disturb the current guest. But really can't they just be a little nice and check the room during cleaning time??!! I desperately needed my charger and ended up paying $ 40 for a new one. I do NOT recommend this hotel.
2 out of 5
by A verified travelerfrom oakville

Very basic

Posted Nov 10, 2014
My room number was in the 7000's but was in the basement. The room smelled stale. It was clean but very basic. Get what you pay for. We booked last minute and it was cheap
2 out of 5
for Everyone
by A verified travelerfrom Elmvale

Noisy suite.

Posted Oct 30, 2014
Pros: Price was good. Hotel location was good.
We were waken on numerous occasions by staff accessing the adjacent linen/storage room.
4 out of 5
for Everyone
by A verified travelerfrom to

Nice quality experience

Posted Oct 17, 2014
A tidy calm hotel with freindly stuff whom did their best to serve their guest with charming decoration.
3 out of 5
for Everyone
by A verified travelerfrom hk

Good location

Posted Oct 14, 2014
Nice House keeping but long waiting for check in process
5 out of 5
for Everyone
by A verified traveler

Its nice and clean

Posted Sep 30, 2014
I have good experiances with expedia always good price .
5 out of 5
for Families
by Keri-Lynnfrom Golden Lake, ON

Hotel Amenities

Posted Sep 17, 2014 on Hotels.com
We had a great time. The full use of the athletic club was awesome. Had lots to do while we stayed there and having the club open until 10:30pm was wonderful. We were able to get the full use of the facilities without being rushed.
1 out of 5
by A verified travelerfrom Markham Ontario

Major Disappointment

Posted Sep 16, 2014
Pros: Initially, we thought we got a reasonable deal booking through Expedia.
Cons: Just refer to my experience.
This was our return visit to this hotel. The last experience was acceptable with basic conditions. The first impression as we entered the room was the smell of stale smoking. As it was a cool night, we tried to turn on the heater but no heat came out, only the fan which was so noisy, sounded like an engine room. This persisted throughout the night and I, a very sound sleeper, woke up many times and at one point stayed awake for two hours. The bathroom is also not equipped with the minimum acceptable supplies. There were three soap dispensers (instead of bars of soap and shampoo and conditioner), two of which were empty. The kind of bottle was also very hard on my hands when I tried to squeeze out the precious liquid soap. We spent the day painting our daughter's condo and just needed a nice room to take a good rest before going back for another day of painting. We stayed in the room for ten hours during this visit.