Ratings based on 329 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travelerfrom Va

Get location!

Posted Oct 20, 2014
Pros: Modern feel.
Cons: Direction to check-in to lobby from garage.
Location: Glen Allen. I loved the quaint feeling of the area with restaurants near by.
Very nice stay. Staff was very nice and helpful. The front of the hotel was confusing, as far as how to get to the lobby. I feel it needs more signs directing guests where to go.
1 out of 5
by A verified travelerfrom North Carolina

awful only stayed on night

Posted Oct 10, 2014
Pros: leaving
Cons: everything
Location: DOnt know
Awful Hotel was awful like a barn not a hotel
4 out of 5
for Everyone
by A verified traveler

Posted Sep 23, 2014
Cons: Friday night 9/19/2014 couple in next room were fight at top of their lungs. went on for really long time...no one came to interceed
nicely located.. great location convenient and very safe. Garage under hotel w/elevator. All undercover.
5 out of 5
for Everyone
by A verified travelerfrom richmond, va

Always a pleasure!

Posted Sep 1, 2014
Aloft is my favorite hotel to stay in. The staff is always extremely helpful and the hotel facilities are always top notch.
5 out of 5
by JSHfrom Western Mass

Love Aloft

Posted Aug 16, 2014 on Hotels.com
Great value and quality service always at the Aloft. Pls keep expanding!
4 out of 5
by Torifrom VA

Posted Aug 14, 2014 on Hotels.com
The bad news is that when we was packing to leave, my daughter and I found an empty condom wrapper under the bed.
5 out of 5
by Ostra Mackfrom Washington, D.C.

Always Fun

Posted Aug 13, 2014 on Hotels.com
I really enjoyed my stay. It was close to everything and always comfortable. I have gotten so use to Aloft Properties that whenever I travel, I look to see if there is one in the city where I will be staying. I have three trips coming up and noticed that there is an Aloft in all three cities so that is where I will stay. I love the fact that they have a bar and pool table in the hotel so we never really go any where when we stay at the hotel. Keep continuing to give great locations and extremely great customer service. Love yall !
2 out of 5
for Business Travelers
by Jillfrom Chapel Hill, NC

Not again!

Posted Aug 10, 2014 on Hotels.com
Wow, dumb me! I stayed at this hotel about 1.5 years ago. How did I forget the noise galore and that they were constructing all the areas around it, starting well before sunrise!... or how could I not remember that the hotel was, to use the receptionist's words, "a big hole", with NO WIFI in the gym, the halls, and dubious service in the room. Then compile that dirth with a storm and no satellite TV, and no direct pay movies. Pathetic!! Get with it, Aloft! This was inexcusable. The only upside was Whole Foods was an easy block walk away.I ain't going back-- this time I will not forget the glaring shortcomings.
5 out of 5
for Everyone
by A verified travelerfrom Norfolk, VA

Really great first stay at aLoft

Posted Aug 4, 2014
Pros: Small dog stayed free. Bed was super comfy.
Cons: Nothing. We were really happy with our accommodations.
Location: We went shopping and ate at a new restaurant 20 minutes away.
Hotel staff was friendly and really out going. The bed was extremely comfortable. And we signed up for their rewards program as we were so blown away by our stay. Also, we love that small dogs stay free.
5 out of 5
by Tomfrom New York

Posted Aug 4, 2014 on Hotels.com
Wonderful from start to finish! Especially that they allowed our 140lb Mastiff!! Lol We'll be back!