Ratings based on 620 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful stay n staff were excellent

Posted Apr 14, 2014
I really enjoyed my stay and will be using again in the future
Comment from Hotel Management
Jan 23, 2014
Thank you for the 4 stars, We look forward to hosting you again.
4 out of 5
Recommended
for Everyone
by Johnny from Charleston

Business Travel bargain

Posted Apr 13, 2014
Pleasant Surprise to experience clean, comfortable and safe lodging at a reasonable price very close to the airport in Richmond
Comment from Hotel Management
Jan 23, 2014
Thank You for the 4 stars, I am happy to see that you were pleased with everything.
3 out of 5
Recommended
for Everyone
by A verified traveler

There was nothing wrong with it.

Posted Apr 11, 2014
Pros: convenient to airport and reasonable price
Cons: no soap in the shower
Location: adjacent to airport
it was clean and quiet. I would stay there again if I needed to be in that area. nothing great about it but nothing bad either
Comment from Hotel Management
Jan 23, 2014
Thank you for your review
2 out of 5
by A verified traveler

Nothing special

Posted Mar 30, 2014
Staff was decent, but not warm, welcoming, or even present upon entry... One staff member was sitting in the lobby on the phone and the other had to be called out from a room behind the front desk. Room was just ok. Nothing special- clean but not emaculate. Nothing TERRIBLY wrong, but wouldn't choose it again.
Comment from Hotel Management
Jan 7, 2014
my apologies for not meeting your expectations. I also would like to apologize for the desk rep not being at the desk. That front desk rep was behind the desk in the back office preparing paperwork which is why they did not notice you when you approached the desk. Since then I have given the desk rep other instructions on how to handle the desk when they have to be in the back filing shift work. Take care and thank you for your concerns
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean room for the money

Posted Mar 17, 2014
Good rate for a clean room- the beds were only doubles, but we knew that going in. We wanted the airport shuttle and were pleased with the transportation and a nice breakfast options on site.
Comment from Hotel Management
Jan 19, 2014
Dear Guest Thanks for taking time to leave your comments. Im please in reading your comments that you enjoyed your stay. Hope to see you again soon.
5 out of 5
Recommended
for Everyone
by Denise from Puerto Rico

overall good

Posted Mar 13, 2014
Pros: Clean, breakfast
Cons: establish small food and supplies store inside.
Location: excellent location. go shopping to close mall.
comfortable place, Employees very nice and pleasant moment.
Comment from Hotel Management
Jan 18, 2014
Dear Guest Thank your so much for the 5 stars and the wonderful comment about our staff.
3 out of 5
Recommended
for Everyone
by Kristin from C.

Good unplanned stay

Posted Mar 5, 2014
I chose this hotel because it has an airport shuttle. The price wasn't bad and it had updated televisions and complimentary breakfast. The linens were cheap and the bed wasn't very comfortable, however.
Comment from Hotel Management
Jan 8, 2014
My apologies for the discomfort of your bed. I am following up housekeeping on the condittion of the bed in that room., however i the future let us know immediately whats wrong so that we can have the opportunity to correct it while you are here.
5 out of 5
Recommended
for Everyone
by Brownie from VA

Enjoyed my stay!

Posted Mar 3, 2014
Pros: I had been here before, so I like the area and the friendliness of everyone there.
Cons: n/a everything was excellent
Location: It is located near the airport and they have the Aviation Museum, also bowling and a great donut shop!
I got this room for me and my kids for a nice weekend getaway! The room was very clean, beautiful, friendly staff, and an inviting environment. I give this hotel a 5 star and I will definitely be staying here again.
Comment from Hotel Management
Jan 8, 2014
Thank you for the 5 stars, and the great comments. I am pleased that you and the kids had a great time and we look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by RE from El Paso, TX

In town taking son to his AIT in Ft Lee

Posted Feb 26, 2014
Pros: Excellent stay, close to Ft Lee & airport.
Cons: Better mattresses
Location: Good location as far as close to airport, but need more variety of places to eat.
Hotel is an older hotel, but it appears to have been & still under going remodeling. Rooms were very clean. Our experience some what slightly bad review would be the beds / mattresses seemed a little worn, but over all everything during our stay was excellent. Very helpful staff!
Comment from Hotel Management
Jan 7, 2014
Thank You for taking time to leave your comments. my apologies for the discomfort of the bed. I will be checking on that particular room to inspect the mattress.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value

Posted Feb 24, 2014
This hotel is close to the airport, and has shuttle service available. The staff was friendly and helpful. The courtesy continental breakfast was not bad. Overall, a good place for a short stay.
Comment from Hotel Management
Jan 3, 2014
Thank You for taking time to leave comments about your stay here, hope to see your again.