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TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
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Accessibility Options
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Property Amenities
Business-related amenities consist of a business center and secretarial services. This pet-friendly hotel also offers a fitness facility, barbecue grills, and laundry facilities.
Rooms
Candlewood Suites Richmond North Glen Allen offers 84 accommodations. Accommodations all include kitchens.
Rooms are equipped with high-speed Internet access. High-definition televisions are featured in guestrooms. Housekeeping is provided daily.
You may be required to sign in to verify your stay.
Showing 1 - 4 results (of 4)
“Not At ALl Happy With My Stay”
There were no steps in providing security for its clients. We arrived at 1:00 AM to find the front door unlocked and no one at the front desk. There was only one staff member available during the evening and midnight shift. This left the front desk untenanted for the majority of the time. Other doors were jarred or wedged open at different locations on the ground floor. The magnetic key had to be replaced four times in our stay of four nights. We selected this hotel because it is animal friendly but they do nothing about complaints about barking dogs. There was a pit bull in a dog pen outside about ten feet from our window. For two nights the dog barked all night long and our complaints were ignored. The room smiled of old musty smile and the curtains had stains in them. We were to have a queen size bed but it was a full size. My overall rating would be “Very Poor”. It was without a doubt the worst stay at a hotel I have ever had.
“Great !!!”
The hotel was in the perfect location and was very clean!!! Great establishment!!
“Cant wait to go back”
The hotel was acceptable with American Pit Bull Terriers and the staff showed their affection to my dogs as well. The hotel room was exceptionally well, room was a great temperature before entering. The only complaint I had was that the toliet back up in my room 2x. But, maintence came right up to fix the issue each time.
“Nice Hotel, Nice Staff”
Candlewood was a nice hotel especially for a business traveller. Michael, the front desk attendant, was extremely helpful and pleasant. I really enjoyed the southern hospitality and charm of Glen Allen. Only negatives were the slow elevators and rough towels. But rough towels are a staple of practically any hotel.
TripAdvisor Traveler Rating:
(based on #### traveler reviews)
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The preferred airport for Candlewood Suites Richmond North Glen Allen is Richmond, VA (RIC-Richmond Intl.) - 21.1 km / 13.1 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
