Ratings based on 629 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
81% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Posted Apr 19, 2015
Hotel was a mess. Dirty, disgusting and unsanitary
2 out of 5
by A verified traveler

Refrigerator was dirty bathroom was dirty

Posted Apr 13, 2015
Pros: The bed
Cons: Rooms need to be thoroughly cleaned....
The Good Bed was comfortable Staff was pleasant The Bad Everything else
3 out of 5
by A verified traveler

Posted Apr 10, 2015
They definitely need to renovate the rooms. Our room felt old and not cozy. Don't want to come back. It least I would suggest them to change the bed skirts. But you can visit two museums by foot and an amazing Indian restaurant(the best chicken tiki masala I've every tried) across the street. The breakfast is also great! and the downstairs with the hallway is like from the movie with a character.
3 out of 5
Recommended
for Everyone
by A verified traveler

Not Sure

Posted Apr 6, 2015
Pros: There is an Indian restaurant right opposite the hotel, so dinner was taken care of. Plus the restaurant served till really late in the night.
Cons: Utilities
The hot water was not working. The management did everything to accommodate me by offering me another room but when it happens early in the morning when you are heading for work you don't have time for a solution. Luckily I had my perfume.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom nj

RICHMOND VISIT

Posted Apr 1, 2015
Pros: nice and friendly
Cons: airconditioner, hot water
Location: Richmond, downtown Edgar Allen Poe is near along with some other museams.
Checkin was painless and friendly. The room was clean, with coffee,microwave,refer. we had our dog, there was only a small grassie knowle for the dog to use but it was ok for my Pixie. took a nice hot bath in the early evening to relax. Ordered pizza and sub from nearby place food was good. However no HOT WATER in the AM. not sure what happed but was told they were working on it. Breakfast was good and fresh the waffles were the best.
2 out of 5
by A verified traveler

Still in business?

Posted Mar 22, 2015
Pros: The location was very convenient
Cons: cleanliness
I found this hotel very run down and not very clean. I stayed the two nights but probably will not ever stay there again. Maybe they are getting ready for a remodel? I sure hope so!
4 out of 5
Recommended
for Everyone
by A verified traveler

ARISHA........MOST HELPFUL AT THE FRONT DESK.....

Posted Mar 19, 2015
Pros: CONVIENENT.....PRICE.....STAFF.....CLEAN.....BREAKFAST.....ATTENDANT AT BREAKFAST, VERY SWEET....FREE NEWSPAPER
Cons: ELEVATOR FIXED..(IT HAPPENS, NOT BLAMING ANYONE)
Location: VHSL BASKEBALL TOURNEY, MARCH.......MUSEUMS, CEMETERIES,
bad timing..the elevator was out for a period of time requiring climbing the stairs or if not able, waiting. ARISHA, AT THE FRONT DESK, HELPED ME WITH A MIXUP WITH EXPEDIA......SHE WAS A BLESSING FOR ME AND YOU...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom va

Posted Mar 15, 2015
The beds we're the best very comfortable and room was clean. Breakfast had many options and was fresh
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Pennsylvania

Posted Mar 10, 2015
Pros: Easy access from I-95. Several restaurant options. Quiet section of town. Pharmacy, stores and restaurants within walking distance.
Location: Easy access to all areas of the city.
Pleasant and comfortable stay. Older building, but remodeled in most sections.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Feb 27, 2015
Nice redone lobby. Decent breakfast selection. Room was clean but bathroom was a little run down. Also elevators were not working well and in poor condition.