Ratings based on 339 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
99% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville

Very nice, modern furnished hotel.

Posted Jul 26, 2015
We were very pleased with the staff and the room. The hotel had modern furniture and design features. Beds comfortable and very nice breakfast. Close to shopping. Will definitely stay again.
3 out of 5
by A verified traveler

Posted Jul 22, 2015
The pool side is dirty and uninviting. Room are dark, could do with more lighting and newer furniture
Comment from Hotel Management
Jul 27, 2015 by Hotel Management , Hotel Management
Dear Ogoma, Thank you for reviewing our hotel. We apologize for any inconvenience you experienced during your stay. We take pride in our appearance so if there was an issue at the pool we will look into it and remedy the issue. We appreciate the feedback and guest satisfaction is important to us. We hope you consider staying with us again in the future. Sincerely, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler

NICE LOCATION BUT SECLUDED

Posted Jul 17, 2015
Pros: EVERYTHING
Cons: CONTINUOUS IMPROVEMENT IS THE KEY...ATTENTION TO DETAILS,
Location: GOOD LOCATION NEXT TO VA CENTER COMMONS MALL AND LOTS OF NEARBY RESTAURANTS.
LOVED THE PEACE AND QUIET...THAT'S WHAT I STAYED THERE FOR SINCE THEE WAS WORK BEING DONE ON MY HOME AT THE TIME. I WILL BE THERE AGAIN WEEK AFTER NEXT FOR THE SAME REASON.
Comment from Hotel Management
Jul 21, 2015 by Hotel Management , Hotel Management
Dear Guest, Thank you for reviewing our hotel. we are glad you loved the peace and quiet during your stay. We thank you for your business and look forward to seeing you again in the future. Sincerely, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler from USA

Nice location good price in Glen allen

Posted Jul 4, 2015
Nice generous sized room, smoke free (and was not smelly). Bed was large king and super comfy. Linens were hypoallergenic and clean. Laminate floors in living area were sticky/tacky (from cleaning product?) without any visible dirt or grime....Room had no caffienated coffe restocked prior tonour arrival and Housekeeping forgot to give us shampoo, in room coffee and new toilet paper when they cleaned the room, hI we've friendly staff at desk helped out . Breakfast was nice and Coffee in breakfast room was good. Room had nice living area, microwave, minifridge, long kitchenette counter and huge bathroom with giant tub, like a 2-3 person jacuzzi! Good proximity to shopping and interstate etc. Parking lot seemed small but there were spaces every night. Indoor pool and hot tub were lovely but shut down at 10pm....a little bummer. No sauna or steam room, not that they advertise as such....just they are nice additions for relaxation.
Comment from Hotel Management
Jul 10, 2015 by Hotel Management , Hotel Management
Dear Guest, Thank you for taking the time to review our hotel. We are pleased to see that you enjoyed your stay with us and that our staff was courteous. On behalf of our entire staff at Comfort Suites Glen Allen we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Management
5 out of 5
Recommended
for Everyone
by A verified traveler from LEESBURG

VERY NICE ACCOMMODATIONS

Posted Jun 29, 2015
Pros: The size of the room was awesome. We had a small suite that had the spare lounge area with an extra tv. Was great to use kids were asleep.
Cons: Everything exceeded my expectations.
Location: SCHOOLS
Was very pleased with the entire stay! The location to restaurants, mall and local attractions was very convenient.
Comment from Hotel Management
Jul 10, 2015 by Hotel Management , Hotel Management
Dear Guest, Thank you for taking the time to review our hotel. We are glad you were pleased with the entire stay. We appreciate your business and the feedback. We hope you stop in again should your travels bring you back to the area! Sincerely, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 29, 2015
I was surprised at how nice this hotel was. It exceeded my expectations.
Comment from Hotel Management
Jul 10, 2015 by Hotel Management , Hotel Management
Dear Guest, Thank you for taking the time to give us feedback about your recent hotel stay. We are pleased your stay exceeded expectations. Thank you for your business we hope to see you again when your travels bring you back to the area. Sincerely, Hotel Management
3 out of 5
Recommended
for Families
by A verified traveler from Virginia Beach, VA

Good value

Posted Jun 20, 2015
This hotel is a fine place to stay for a night or two. It's nothing great, and it's not yucky. But for the price, it's very good.
Comment from Hotel Management
Jun 22, 2015 by Hotel Management, Hotel Management
Dear Guest, Thank you for your feedback. We are glad you enjoyed the price of the hotel. We are glad you felt the hotel was of some value. We value guest feedback to make the hotel better. Thank you for your time. We hope to see you again in the future. Sincerely, Comfort Suites @ Virginia Center Commons
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jun 15, 2015
Staff working counter at checkin were very attentive and friendly. I had reserved a room with two queen beds and the room was enormous for only ~$100/night. It had a separate living room area with a couch, a second TV, and a kitchenette. The room was overall very tidy and clean and everything appeared in order. The breakfast buffet in the morning was a bit lacking, but hey, can't really complain about free breakfast. Overall a good hotel and I would definitely stay there again if I find myself in the area.
Comment from Hotel Management
Jun 22, 2015 by Hotel Management, Hotel Management
Dear Guest, Thank you for telling us about your visit with us. We are glad you enjoyed the hotel staff. We appreciate all of your comments and concerns about the hotel. Thank you for telling us your thoughts about the breakfast service. We are sorry that you were not completely satisfied with this service. We will be sure to pass this on to our hotel staff. Thank you for your time. We hope to see you again in the future. Sincerely, Comfort Suites @ Virginia Center Commons
5 out of 5
Recommended
for Everyone
by A verified traveler from Greenville, nc

Posted Jun 2, 2015
Complained to the front desk that the room was still dirty, not once but twice and nothing was done about it u til the day I checked out!
Comment from Hotel Management
Jun 8, 2015 by Hotel Management, Hotel Management
Dear Guest, Thank you for telling us about our visit. Thank you for all of your comments, and concerns. Thank you for telling us your concerns about the cleanliness of the room. We are very sorry that you were not satisfied. We will use this feedback to make changes to the hotel to make it better for you, and future guests to the hotel. Thank you for your feedback. We hope to see you again in the future. Sincerely, Comfort Suites @ Virginia Center Commons
5 out of 5
Recommended
for Everyone
by A verified traveler

nice and peaceful

Posted Jun 1, 2015
The hotel was in a great location, located next to dinning and the movies. Great clean service and at a great price as well!
Comment from Hotel Management
Jun 8, 2015 by Hotel Management, Hotel Management
Dear Guest, Thank you for your feedback about the hotel. We are so glad you chose our hotel for your hotel needs. We are happy you enjoyed the hotel location, as well as the value. We strive to provide a great place for everyone to stay. Thank you for your time. We hope that you will stay with us again soon. Sincerely, Comfort Suites @ Virginia Center Commons