Ratings based on 43 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jan 7, 2014 on Hotels.com
3 out of 5
Recommended
for Everyone
by A verified traveler

Convienient overnight travel stop on way to Fl.

Posted Dec 30, 2013
4 out of 5
Recommended
for Couples
by Tony from Ashburn

Christmas place to stay while visiting relatives I

Posted Dec 27, 2013
Pros: Location and cable channels
Cons: Fix the food choices
Room and staff were great... food in the restaurant is underwhelming...
5 out of 5
Recommended
for Everyone
by A verified traveler

Great!

Posted Dec 13, 2013
5 out of 5
Recommended
for Business Travelers
by John

This traveler left a rating score only Posted Nov 19, 2013 on Hotels.com
3 out of 5
Recommended
by A verified traveler

First Impression

Posted Jul 19, 2013 on Hotels.com
At first glance, the hotel did not seem to be clean as there was a foul smell at check in... Then realized that the smell was caused by the humidity of the AC unit. I am surprised that management isn't able to smell it and get the maintenance crew to clean or replace the air filter. Other then this issue, the hotel was clean and service was impeccable. Would stay again but front entrance is very important... Note to management, you do not get a second chance to make a first impression!
4 out of 5
Recommended
for Everyone
by shelly from richmond,va

overnight get away from the kids

Posted Jul 18, 2013
Pros: the size of the room...love the baclony
Cons: na
this is our second time using this hotel and love it..
5 out of 5
Recommended
by A verified traveler

Here on business...night life was 30 min away

Posted Jul 1, 2013 on Hotels.com
The staff at this hotel was great. They all treated me like I had been coming there for years. Location was not the best, but when I come to Richmond I will be staying at this hotel.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jun 12, 2013 on Hotels.com
5 out of 5
Recommended
for Everyone
by Scott

Will stay again

Posted May 29, 2013
Pros: Everything
Cons: Although a minor inconvenience, the lobby cafe could have stayed open until 10 as advertised instead of closing at 8.
Location: no clue
I was in the area for work and needed to stay one night. Made the reservations the day before. The desk staff was prompt and courteous. The room was clean and nicely furnished. The HVAC worked perfectly. The beds were comfortable, not like the typical cement slab with a sheet on it. The lobby area of this model of hotels are among the best I have stayed in. The food at the lobby cafe was good and the beverages cold although somewhat on the pricey side. Even though it was expensive it was worth it to not have to run around town in the work truck trying to find someplace to eat and relax for the evening after 14 hours on the job.