Candlewood Suites Richmond - West Broad, an IHG Hotel

2.5 star property
Suburban hotel with fitness center and business center

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Candlewood Suites Richmond - West Broad, an IHG Hotel

Photo gallery for Candlewood Suites Richmond - West Broad, an IHG Hotel

Desk, laptop workspace, blackout drapes, iron/ironing board
BBQ/picnic area
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of Candlewood Suites Richmond - West Broad, an IHG Hotel

8.2

Very Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking included
  • Gym
  • Restaurant
  • Air conditioning

Explore the area

2100 Dickens Rd, Richmond, VA, 23230
  • Popular LocationHenrico Doctors' Hospital3 min drive
  • Popular LocationUniversity of Richmond5 min drive
  • Popular LocationLewis Ginter Botanical Garden5 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)20 min drive
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Room options

Classic Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Kitchen (1 King Bed)

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Communication Accessible)

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 550 sq ft
  • Sleeps 6
  • 2 Queen Beds

Classic Studio Suite, 1 King Bed, Kitchen

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 550 sq ft
  • Sleeps 6
  • 2 Queen Beds

Classic Studio Suite, 1 King Bed, Accessible (Accessible Mobility Tub)

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Accessible (Communication Accessible)

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 1 Bedroom, Accessible (Accessible Mobility Tub)

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 1 Bedroom, Kitchen (2 Queen Beds)

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 550 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Studio Suite (Room Type Assigned at Check-In)

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Richmond

Located in Richmond, Candlewood Suites Richmond - West Broad, an IHG Hotel is in the business district. Virginia House and Firehouse Theatre are local landmarks, and travelers looking to shop may want to visit Shops at Willow Lawn and Monument Avenue. Looking to enjoy an event or a game while in town? See what's happening at Robins Center or Malcolm U. Pitt Field.

What's nearby

  • Henrico Doctors' Hospital - 3 min drive
  • University of Richmond - 5 min drive
  • Lewis Ginter Botanical Garden - 5 min drive
  • Carytown - 7 min drive
  • Virginia Commonwealth University - 8 min drive

Getting around

  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond Intl. Airport (RIC) - 20 min drive

Restaurants

  • Burger King - 15 min walk
  • Taco Bell - 19 min walk
  • Taco Bell - 18 min walk
  • Denny's - 1 min walk
  • Starbucks - 18 min walk

About this property

Candlewood Suites Richmond - West Broad, an IHG Hotel

Hotel in the business district
You can look forward to a garden, laundry facilities, and a gym at Candlewood Suites Richmond - West Broad, an IHG Hotel. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking and extended parking
  • Express check-out, coffee/tea in the lobby, and smoke-free premises
  • An elevator, barbecue grills, and a 24-hour front desk
  • Guest reviews give good marks for the helpful staff and location
Room features
All 98 rooms boast comforts such as wet bars and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews give good marks for the clean, spacious rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 49-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and kitchens

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping on request

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Candlewood Suites Richmond - West Broad, an IHG Hotel pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 75 per pet, per week. Service animals are exempt from fees.

How much does it cost to stay at Candlewood Suites Richmond - West Broad, an IHG Hotel?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites Richmond - West Broad, an IHG Hotel on Apr 1, 2024 start from $107.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candlewood Suites Richmond - West Broad, an IHG Hotel?

Self parking and extended parking are free at this property.

What time is check-in at Candlewood Suites Richmond - West Broad, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites Richmond - West Broad, an IHG Hotel?

Check-out is at 11 AM.

Where is Candlewood Suites Richmond - West Broad, an IHG Hotel located?

Situated in the business district, this hotel is within 3 mi (5 km) of Henrico Doctors' Hospital, Shops at Willow Lawn, and University of Richmond. Strangeways Brewing and Robins Center are also within 3 mi (5 km).

Candlewood Suites Richmond - West Broad, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 350 out of 692 reviews" "
Rating 8 - Good. 189 out of 692 reviews" "
Rating 6 - Okay. 61 out of 692 reviews" "
Rating 4 - Poor. 47 out of 692 reviews" "
Rating 2 - Terrible. 45 out of 692 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room friendly staff. Convenient location would stay again
Stayed 1 night in Mar 2024

10/10 Excellent

Isobel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled like marijuana in the hallways and some parts of my room. The area was ok, probably would not have gone back out at night. I appreciated that you provided dishes in the suites.
Stayed 1 night in Mar 2024

4/10 Poor

Carl

Traveled with family and small children
Disliked: Cleanliness
Upon intitally check-in, my son and I had to wait 20mins due to it being only one staff member (front desk cherk) on duty. He had a small live that needed services but had to rush on elevator to help someone else while we waited till he returned. After being finally checked in we had to go through unprogrammed keys, a full bed in place of a couch in living area, broken tv with line down the center, multiple hairs in shower and the bathroom floor. I like candlewood suites but this located need some work.
Stayed 1 night in Mar 2024

6/10 Okay

Jennifer

Stayed 1 night in Mar 2024

8/10 Good

Ethel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking,
Stayed 1 night in Feb 2024

10/10 Excellent

Gloria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was tons of dog poop on the grass in front of the "disabled" parking...horrific
Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean.
Stayed 2 nights in Feb 2024

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice facility
Stayed 1 night in Feb 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, clean room with new appliances, great stay!
Stayed 1 night in Feb 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service
Didn't like no covered entrance and parking was limited.
Stayed 1 night in Feb 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5