Ratings based on 279 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by Steve

Hotel with an IMAX and a ice skating

Posted Apr 16, 2014
The hotel is everything it should be. Clean and convenient. Breakfast was good too. The real bonus is the fact that you are 10 mins from the airport, but have so many things to do right outside- aqua centre, fab cinema, ice rink and choice of restaurants. The hotel pool and tub are great too. No charge for printing boarding passes and free breakfast. The staff were really good too. Thanks
5 out of 5
Recommended
for Everyone
by khrisdon from Alberta,Canada

great hotel service

Posted Apr 12, 2014
Pros: everything! staffs,clean rooms,amenities,view&location,relaxing place to be
4 out of 5
by Christine from Freedericton

Nice hotel, location is a consideration

Posted Apr 11, 2014
Pros: Lovely room
Cons: shuttle schedule if possible
Location: The location was far away from most of Richmond and the surrounding activities seemed to be family oriented.
All aspects of the hotel building were lovely including extras like a small firdge and microwave. There were snacks and microwaveable dinners available for sale in the lobby. However, the airport shuttle only runs ONCE an hour. This was very inconvenient and probably due to the fact that the hotel is so far from the general hotel and food area in Richmond. For this reason, I probably would not stay there again as I usually have early morning departures. However, if your travel plans can accommodate the shuttle schedule, or if your are OK paying for a cab, this would be a pleasant place to stay.
4 out of 5
Recommended
for Everyone
by Yue from Seattle

Feel new, right location to downtown Richmond .

Posted Apr 9, 2014
Pros: Clean, good price and right and quite location.
Location: The machines in fitness center need to be upgraded. The elevators sound squeak.
Hotel room is clean and feel new and not away from downtown Richmond and great thing is close to the ice skating, bowling, and a big public swimming pool.
5 out of 5
Recommended
for Everyone
by Shellay from Victoria

Nice hotel

Posted Mar 20, 2014
Pros: I liked the cleanliness of the room and the quiet neighbourhood.
I was surprised at how the room was really clean and how it was quiet outside.
5 out of 5
Recommended
for Everyone
by Jennifer

Nice hotel in Richmond

Posted Mar 15, 2014
This hotel was really nice. The continental breakfast had some great options and I likes that the hotel had a small gym.
5 out of 5
Recommended
for Everyone
by Yves from Vancouver Island

Nice Hotel

Posted Mar 9, 2014
Evendough there was reno going on , we weren't disturbed and the service was good . The free breakfast was great with a lot of choices.
5 out of 5
Recommended
for Everyone
by mg from Miss

Nice and friendly hotel. Good breakfast.

Posted Mar 8, 2014
Very quiet hotel just what i wanted. Rooms are clean and service is great
5 out of 5
Recommended
for Everyone
by katia from Victori,

Relaxing,good for a short stay.

Posted Feb 22, 2014
Was on route , reserved a standard room, staff upgraded us to the jacuzzi room. Was perfect!
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to our function

Posted Feb 18, 2014
A pleasant stay with friendly staff. Felt very welcome.