Ratings based on 304 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

It was fine but a bit far out for our plans .

Posted Jul 25, 2014
Pros: It was fine
My recommendation to friends would be dependant on where in vanc they were going.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel, close to airport

Posted Jul 21, 2014
Pros: Design of the rooms, hotel staff, location near a variety of restaurants.
Cons: The information from the hotel could more clearly state that the free transport from the airport to the hotel requires a call on the free phone.
Location: I-max Theatre, swimming pool, ice skating rink, bar & grill, The Old Spaghetti Factory, etc., shopping mall
We needed to meet friends who were coming into Vancouver on a flight from a different state before boarding a cruise to Alaska on the next day. The staff was very helpful in making sure that the couple found the hotel and then in arranging our transportation to the pier for our cruise. We all agreed that the hotel was clean and comfortable, a real value for the money.
5 out of 5
Recommended
for Everyone
by A verified traveler

Could only stay one night, wife wanted to move in.

Posted Jul 20, 2014
We stayed in five different motels, hotels on an extended trip and this was the best of all and this was the nicest and best stay of all. This was the mid price of all of them. great choice.
5 out of 5
by A verified traveler

Nice place very comfy

Posted Jul 12, 2014
Bkft. Room was way over crowded long waiting line, food was empty, had to wait for ever, so we left and went to I Hop to eat spend 50$ were I had not planed, the need a big room to serve Bkft for the Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Penticton

always happy with holiday inn hotels

Posted Jul 4, 2014
Pros: clean, easy to find, easy to get to the ferry.
Cons: more info in the rooms about the surrounding area
Location: good superplex with imax, aqua centre, and restaurants. too far away from shopping or convenience store.
we have always been happy with the holiday inn chain. we stay in one anytime we travel. the only thing about the one in richmond is it was a little far way from shopping but it was great to be close to other amenities. we would have liked more information about what was available in the area. we loved how easy it was to get to the ferry for our sailing the next morning.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2014
Cons: We had a spa room which was wonderful. And yet the tub wasn't very clean. They didn't clean the inside wall of the tub.
It was wonderful stay. It was very close location to the place where we want to go and things to do.
4 out of 5
Recommended
for Everyone
by CLC from c

Nice hotel

Posted Jun 28, 2014
This is a good hotel about 20 mins drive from the airport,which is mot an issue as the hotel offer a complimentary shuttle. The rooms are well equipped wiyh a separate bedroom.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great deal

Posted Jun 22, 2014
Free shuttle to airport, free breakfast, free wi-fi, with kitchen facilities in the room. Nice, clean and comfortable. Only downside is it is in the middle of nowhere but there are a few restaurants in the adjacent leisure complex. Great if you just need a bed for the night near the airport.
3 out of 5
Recommended
for Families
by Linda from Vancouver Island

Okay

Posted Jun 10, 2014
Pros: Short walk to shows, restaurants, ice rink.
Location: Further away from airport so disappointing for us, my error.
Booked wrong hotel, closes to airport is Bridgeport which I found very nice in a previous stay but by mistake I booked Riverport, further away, it was okay. Spaghetti factory within walking distance from hotel and it was just fine . Lots of young people staying for a hockey tournament as ice rink next door. Great for a family to stay as lots to do nearby. Beds comfortable, they packed us a small snack for the airport as breakfast was not till 7:30 on Saturday and we had to head to the airport before it opened. Complimentary shuttle on time and driver was very good.
5 out of 5
Recommended
for Everyone
by Dave and Alice from B.C.

You've tried the rest, now try the Holiday Express

Posted Jun 9, 2014
Pros: pretty much everything
Cons: price - a bit lower would be appreciated
Location: Llttle far from the airport but the shuttle got us there quickly
I don't give out compliments often... I have my own Higher Standards House Cleaning Company so my standards are very high. Most Hotels to be truthful don't impress me much, but this one really did! I was impressed at the staff, the comfort, the breakfast,the pool, the shuttle - the whole experience was top notch and we want to give credit where it's due. Well done. thanks Dave and Alice Griffin