Ratings based on 99 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
80% of guests recommend
3.2 Room cleanliness
3.2 Service & staff
3.3 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
by A verified traveler

Posted Jan 6, 2014 on Hotels.com
Beds were very comfortable
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jan 4, 2014 on Hotels.com
2 out of 5
Recommended
for Families
by ER from Ivey

Hotel needs maintenance

Posted Dec 31, 2013 on Hotels.com
Staff was helpful and pleasant but the upkeep of the hotel itself was wanting
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Dec 31, 2013
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Very nice people

Posted Dec 5, 2013 on Hotels.com
While the room was what you expect from a cheap hotel, the people were great. Very friendly, kind and helpful.
3 out of 5
Recommended
for Everyone
by Jay from Newport News, VA

Convenient Value In N Cheserfield

Posted Nov 23, 2013
Pros: Price, Location
Cons: Outdated fixtures, appliances
Location: 5 minutes to JW hospital, 15 minutes to downtown Richmond
My work partner and I stayed here two consecutive nights while attending a training event in the area. The hotel is priced well for the area, the beds are comfortable but that's where the positives end. The carpeting in the stairwells/ hallways is faded and the interior walls are darkened which gives the hotel a gloomy air. The bathroom fixtures are dated and there was a cockroach in the bathtub that we scared away. The TV reminds me of a bygone era (c. 1998) as it is a large heavy picture tube style--get with the times super 8! The heat /AC unit worked but it has probably been there since the building was constructed. The simple continental breakfast was just that--simple. All they provide is dry cereal, waffles, fruit, and coffee juice. Not even yogurt cups available. The lady who checked us in was nice, but the young guy in the AM seemed more interested in texting his friends instead of helping us with a leaking waffle mix dispenser. We might stay here again if money is tight, but I'd rater spend more for a nicer place down the street.
3 out of 5
Recommended
for Personal Event
by 1ValerieBell from ALL over

standard for standard needs

Posted Nov 12, 2013 on Hotels.com
It worked. I cannot say too much about it negatively. It was fine. I did have a slight issue when the office clerk did not come to the window to give me another room key at 5a.m. when I needed it badly. That's all.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location.

Posted Nov 9, 2013
Its was fine no complains.
3 out of 5
Recommended
for Business Travelers
by Kathryn from Richmond

Posted Oct 29, 2013 on Hotels.com
The heating & air unit filter was filthy. Actually took it out and left it sit on top before I left to make them take notice
3 out of 5
Recommended
for Business Travelers
by Tom D from Wayne PA

Posted Oct 27, 2013 on Hotels.com
Clean good location good for an overnighter