Ratings based on 531 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom J

Close to shopping and restaurants

Posted Dec 8, 2014
Have stayed here before with no problems. This trip when we unlocked our room we discovered it was still occupied. We returned to front deskand there were no more of our room type available so we were given two separate rooms with one of them being free. Room was nice but pillows were awful. Adequate breakfast.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tampa, FL

Very clean and neat

Posted Nov 25, 2014
Pros: cleanliness
Loved this hotel! It's very clean, the rooms well supplied, a simple but tasty breakfast. Very good option, I will try to get a hotel of this chain next time I have to travel, really liked it.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lyvchburg, VA

Close to a lot but not overly busy

Posted Nov 18, 2014
Pros: location
Cons: see above
Location: restaurants and shopping
Usually a fine stay, but this time, put in a room for persons with disabilities with only a hand shower. Not pleasant after running a marathon, Told all king rooms sold out so Expedia guests get what is left!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Maryland

Posted Oct 27, 2014
No one at check in counter on Friday night @ 615 pm, had to call using cell phone while standing in lobby after waiting 12min. Room was fine. Bed was comfy. Breakfast was bad. The dining area was late to open on Sat. morning and the sausage, when it finally arrived, was stone cold. Not sure scrambled eggs were real eggs, but I ate them and survived without problems.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 21, 2014
friendly staff good breakfast would stay there again
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 15, 2014
The room was very clean, quiet, and comfortable. The continental breakfast was fine.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Everything was suitable for our stay.

Posted Sep 28, 2014
Pros: Location and amenities
Cons: None
Location: NA
everything was suitable for our stay. I would recommend this hotel to my friends. It is very convenient to the Far West End of Richmond.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fl

Posted Sep 28, 2014
The lobby has a very nice, welcoming feel. Great staff. Comfortable, clean rooms. Close to several restaurants.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom pinehurst nc

Hotel close to U of Richmond

Posted Sep 26, 2014
Good hotel. Clean and close to restaurants and close enough to U of R to be convenient. Best price I could find.
5 out of 5
Recommended
for Couples
by Treefrom Timberlake

Posted Sep 26, 2014 on Hotels.com
It was great.