Ratings based on 614 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from VA

Nice room

Posted Jul 26, 2015
Clean,quiet, and comfortable and close to restaurants and stores.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina, SC

Posted Jul 20, 2015
I love the shopping and the beautiful surroundings. Everything was at hand.
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Nice and close

Posted Jul 16, 2015
Professional staff. Clean rooms. Nice amenities. Hotel is very close to shopping and quick driving distance from downtown Richmond.
2 out of 5
by A verified traveler from Virginia

Hotel not as nice as it should be...

Posted Jul 14, 2015
Arrived at hotel and asked to be put in a room at the end of the bldg. I was put into a room almost directly in the middle of the hotel near the elevator! The pool area was packed w/obnoxious loud disrupted kids and teens! No clean towels anywhere, but laying all over the floors/chairs. The rooms and elevators/hallways were hot and humid! Really uncomfortable! The walls in the room had brown liquid running down the walls near the trash can! The paint and drywall was chipped, and scratched. The staff...less than friendly. Overall disappointing!
1 out of 5
by A verified traveler from Blacksburg va

Under renovation

Posted Jun 29, 2015
loud unsightly construction taking place , no hot tub as advertised.
4 out of 5
Recommended
for Everyone
by A verified traveler from Richmond

Posted Jun 8, 2015
Very convenient, close to highways and lot's of dining nearby.
5 out of 5
Recommended
for Everyone
by A verified traveler from Collins Wisconsin

Convenient location

Posted Jun 2, 2015
It was great because my daughter lives right behind hotel so we could walk to her place. Love it there
4 out of 5
Recommended
for Couples
by A verified traveler

Convenient location for places of interest

Posted May 16, 2015
Pros: Location was good, and the rooms were pretty clean. The microwave/fridge are a nice plus!
Cons: Perhaps room service is more like self service...we were told to come to the lobby when we called to ask for more coffee supplies.
Location: About 15 minutes to Carytown, one of my favorite places to eat in Richmond. Easy to get into downtown Richmond for historic sites there.
We stayed for two nights here in mid-April. We were able to check in early, which was nice. Breakfast was ok. Location was good to go into Carytown, shop or eat in Shortpump, and we also went to Petersburg for some Civil War attractions, and that was fairly convenient as well.
2 out of 5
Recommended
for Business Travelers
by RALPH from charleston, wv

extremely over-rated hotel

Posted Apr 28, 2015 on Hotels
I was extremely upset because the wifi in the room wasn't working when I called the front desk. I was told it wasn't something they could do. it would hopefully be working in the morning. I was on a business trip. for goodness sake. really - they couldn't have told me that when I checked in. if I would have known that afternoon I would have went elsewhere. I won't be staying at a windham ever again
4 out of 5
Recommended
for Everyone
by A verified traveler from Richmond Va

Race Weekend

Posted Apr 27, 2015
Pros: Had a nice Dinner menu and bar.
Location: Lots of shopping and eateries really close.
Room was clean large enough. No fan in bathroom and a lamp was missing a bulb. TV watching choices could be improved. Breakfast was kind of bland.