“Great Hotel in Great Area!”

Great Little Hotel! The staff was exceptionally nice! I would definetely stay at this hotel again. Located in quiet and beautiful Richmond, this hotel is about a 30pnd taxi to Heathrow It does not have direct views of the Thames from the hotel rooms but my room had a beautiful view of gorgeous local Richmond homes and gardens in the back (room312), very peaceful and quiet hotel! Beautiful Richmond Park is right outside hotel door and Kew Gardens just down the street. The staff was very accomadating there are plenty of lovely little side rooms stuffed with books to read so you don't feel conspicuous sitting in the main lobby. They also have large swimming pool and where very generous about using it. Must warn there are no elevators and so you have to bring your suitcases yourself, I'm sure if you were elderly or hurt someone could help you, but they don't have a bell boy. This would not prevent me from staying there in the future. Also the bed had an extremely comfortable down like comforter that I have only found in hotels that are rated much higher or that are much more expensive. The rooms come equipped with an iron and ironing board, a hote tea and coffee kettle (you don't even have to order room service for coffee in the morning) with all the coffee and tea makings hair dryer. The hotel has a great restaurant with 24 hour room service. This hotel is a fantastic bargain! I love it and will definetly stay again. Thank you to the professional staff for my great visit!!!

“great location but not for london”

very friendly and nice hotel great views of the Thames and close to Richmond Rooms are cramped by American standards no business center. Bring your own computer. Europcar will deliver a rental right to the door similar to Enterprise in the US. The hotel is a bit far from the train station and shops. If you buy a pass and use the bus it should be fine. Do not let them call you a taxi. They call a hire service and min fare is about 6 GBP. I saw regular taxis in town by the train station so call them yourself.

“good location”

I liked everything except that I could hear people are walking in the hallway and upstairs. Bed was very comfortable and room was very clean. It's in a good location to walk around park, river and downtown area and park your car for $8.