Ratings based on 15 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Paul and Adele from Calverley, Leeds

Handy for Kingston

Posted Feb 15, 2014
Pros: The staff were all really friendly and helpful. We had dinner in the hotel which was superb. There is also free gated car parking which was good.
Cons: Given that we only stayed for one night, nothing really.
Location: Kingston centre is a 5 minute walk over the bridge.
We only stayed for one night as we were working in Kingston the next day.
5 out of 5
Recommended
for Business Travelers
by sharpe750 from Yorkshire

Nice hotel

Posted Jan 15, 2014 on Hotels.com
Stayed for one night as I had a meeting the next morning and I found the hotel well situated, clean and comfortable. Breakfast was spot on too.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

great hotel if you can get a good rate

Posted Jan 6, 2014 on Hotels.com
excellent night's stay and convenient for shops
3 out of 5
Recommended
for Everyone
by stephen from ipswich

IDEAL POSITION WITH PARKING WERE THE ONLY POSITIVE

Posted Sep 24, 2013
Pros: position and parking
Cons: decor is very tired.
Location: Position is perfect. 100yds from the river and Kingston central area. Station within 200 yds. very close to Hampton Court and Kew Gardens.
Hotel was idealy placed for Hampton Court, the Thames and Kingston-upon Thames town centre. We satayed in room 109 which was comfortable but dated. The genearal decor is in need of refreshing. The bathroom had black mould in areas and the toilet seat has two buffers missing and the paint was flaking. was nice and comfortable and TV had a few more stations included ie Sky Sports. Breakfast expensive at £11.50. (not purchased)
3 out of 5
Recommended
for Everyone
by Iain from Lancashire

Convenient location

Posted Sep 23, 2013
Cons: The towel rail was exceptionally hot, and with no control valve attached, it contributed to the high room temperature.
The room temperature was too warm, and the a/c cassette unit was far too noisy to leave on overnight. The breakfast, although not included within the room rate, was good value.
5 out of 5
Recommended
for Everyone
by Allan from Hoddesdon, Hertfordshire, UK

Great Hotel

Posted Aug 20, 2013
Breakfast freshly cooked 10 out of 10 Dinner food presentation and quality 10 out of 10 Staff superb 10 out of 10 Service 10 out of 10 except Sunday 9.5 out of 10
5 out of 5
Recommended
for Everyone
by Ian from Midlands.

Great Hotel for visiting Hampton Court.

Posted Jul 18, 2013
Pros: Quiet location in a busy area.
Cons: Nothing
Location: Great for visiting Hampton Court and the Thames.
Very friendly staff who were most helpful. A good range of lunch and evening meals, all of which were well presented and of good value. The room and its facilities were excellent and again of good value when considering the proximity to London and surrounding areas. We found the Hotel well placed for our visits to Hampton Court Palace and the RHS Flower show.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable stay

Posted Jul 16, 2013
Pros: Cleanliness, free wifi and Sky
Cons: Bed could have been a bit wider (King instead of double)
Location: On a roundabout, near pubs and places to eat.
Comfortable stay, clean and friendly. Decent beers available.
5 out of 5
Recommended
for Everyone
by Janet from Stoke-on-Trent, UK

Great hotel if you are on business.

Posted Mar 21, 2013
Pros: The bed was exceptionally comfortable.
Cons: The heater in the room.
Location: Centrally located.
I had only one criticism and that was the heater in the room was noisy. Otherwise perfect!
2 out of 5
by A verified traveler

The Last Option!

Posted Feb 18, 2013
I was given Suite and I thought how lucky I was!! But the telephone wasnt working.. there wasnt any plug also to make it work! The tempreture control wasnt working. They had to put the heaters in the suite.