Ratings based on 13 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby Paul and Adele from Calverley, Leeds
Handy for KingstonPosted Feb 15, 2014
Pros: The staff were all really friendly and helpful. We had dinner in the hotel which was superb. There is also free gated car parking which was good.
Cons: Given that we only stayed for one night, nothing really.
Location: Kingston centre is a 5 minute walk over the bridge.
We only stayed for one night as we were working in Kingston the next day.
for Everyoneby stephen from ipswich
IDEAL POSITION WITH PARKING WERE THE ONLY POSITIVEPosted Sep 24, 2013
Pros: position and parking
Cons: decor is very tired.
Location: Position is perfect. 100yds from the river and Kingston central area. Station within 200 yds. very close to Hampton Court and Kew Gardens.
Hotel was idealy placed for Hampton Court, the Thames and Kingston-upon Thames town centre. We satayed in room 109 which was comfortable but dated. The genearal decor is in need of refreshing. The bathroom had black mould in areas and the toilet seat has two buffers missing and the paint was flaking. was nice and comfortable and TV had a few more stations included ie Sky Sports. Breakfast expensive at £11.50. (not purchased)
for Everyoneby Iain from Lancashire
Convenient locationPosted Sep 23, 2013
Cons: The towel rail was exceptionally hot, and with no control valve attached, it contributed to the high room temperature.
The room temperature was too warm, and the a/c cassette unit was far too noisy to leave on overnight. The breakfast, although not included within the room rate, was good value.
for Everyoneby Allan from Hoddesdon, Hertfordshire, UK
Great HotelPosted Aug 20, 2013
Breakfast freshly cooked 10 out of 10 Dinner food presentation and quality 10 out of 10 Staff superb 10 out of 10 Service 10 out of 10 except Sunday 9.5 out of 10
for Everyoneby Ian from Midlands.
Great Hotel for visiting Hampton Court.Posted Jul 18, 2013
Pros: Quiet location in a busy area.
Location: Great for visiting Hampton Court and the Thames.
Very friendly staff who were most helpful. A good range of lunch and evening meals, all of which were well presented and of good value. The room and its facilities were excellent and again of good value when considering the proximity to London and surrounding areas. We found the Hotel well placed for our visits to Hampton Court Palace and the RHS Flower show.
for Everyoneby A verified traveler
Comfortable stayPosted Jul 16, 2013
Pros: Cleanliness, free wifi and Sky
Cons: Bed could have been a bit wider (King instead of double)
Location: On a roundabout, near pubs and places to eat.
Comfortable stay, clean and friendly. Decent beers available.
for Everyoneby Janet from Stoke-on-Trent, UK
Great hotel if you are on business.Posted Mar 21, 2013
Pros: The bed was exceptionally comfortable.
Cons: The heater in the room.
Location: Centrally located.
I had only one criticism and that was the heater in the room was noisy. Otherwise perfect!
by A verified traveler
The Last Option!Posted Feb 18, 2013
I was given Suite and I thought how lucky I was!! But the telephone wasnt working.. there wasnt any plug also to make it work! The tempreture control wasnt working. They had to put the heaters in the suite.
for Couplesby A verified traveler from Bognor Regis, West Sussex, UK
Safe and comfortable hotel.Posted Nov 5, 2012
Pros: Elegant ant interesting property with a great choice of freshly cooked breakfasts.
Cons: No drawers for clothes storage, but not a concern for overnight stays only.
Location: Ideal location for the Thames and for the adjacent shopping centre.
We were only staying for one night, spending the evening at an alternative venue, but were made to feel most welcome. The receptionist was very pleasant and carefully explained to us the location of our room, the position of the bar and the bar closing time, together with details about the breakfast arrangements. The secure parking gave me great confidence in leaving my car on-site without any concerns about its safety.
for Everyoneby Michael
Good place to stay for Hampton Court events.Posted Jun 27, 2012
Only had a standard room which was OK. Bar is nice with friendly staff and food is good. Only just over a mile down a straight road to Hampton Court (or longer via thames wallk).