Ratings based on 34 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Solihull

Handy for various things

Posted Aug 17, 2014
Pros: Very handy
Cons: Could be a bit more informative about meals in the restaurant on arrival
Location: Handy for shops, river Hampton Court
I was comfortable and felt as usual I had to pay for a double room although it was only me. I had to stay there because I was with a wedding party.
2 out of 5
by Anne from D

Friendly staff small dark rooms.

Posted Jun 30, 2014
Firstly with the positives: very professional friendly reception staff. Room is tidy and tea and coffee provided. Now unfortunately for the negatives: small dark room with a 4ft double bed which is too small for the average couple. Bathroom so small it could only fit one person at a time. Mould in the bathroom grout and could do with airing the hallways. Sorry not to be more positive but the room was incredibly expensive for the quality.
4 out of 5
Recommended
for Everyone
by A verified traveler

Room temperature

Posted Jun 26, 2014
Room very warm uncomfortly so with no way of turning down.
5 out of 5
Recommended
for Everyone
by nathan from london

Great hotel

Posted Jun 23, 2014
Great hotel, even got a free upgrade. Good room, good bathroom. Quiet comfortable nights sleep.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jun 22, 2014 on Hotels.com
4 out of 5
Recommended
by Ann from Swiss

Nice, clean, traditional-style hotel

Posted Jun 14, 2014 on Hotels.com
Comfortable
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location. Nice hotel.

Posted Jun 2, 2014
Just overnight stay. Did not eat in hotel so can't comment on food. But was clean, nice room , comfy bed. Great location.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 27, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler

Title

Posted May 9, 2014
Great location. Price seemed a bit high for what you get but all in all worth the cost.
5 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Great Location

Posted May 8, 2014 on Hotels.com
very pleasant staff & hotel