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Reviews of Twickenham Guest House

3 out of 5
Twickenham Guest House
10 Russell Road, Twickenham, England

Reviews

6.4
Rating 10 - Excellent. 16 out of 163 reviews" "
Rating 8 - Good. 53 out of 163 reviews" "
Rating 6 - Okay. 49 out of 163 reviews" "
Rating 4 - Poor. 27 out of 163 reviews" "
Rating 2 - Terrible. 18 out of 163 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Max

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small basic rooms and a wobbly shower head but impeccably clean and friendly staff/owners.
Stayed 1 night in Apr 2024

6/10 Okay

Patience

Stayed 1 night in Jan 2024

8/10 Good

graham

Traveled with family
Liked: Cleanliness, staff & service
Good. but could easily be better.
Very Friendly and nice staff, great, cooked to order breakfast, handy, good price. But very noisy being next to the main road, all the time even through the night and very bright. double glazing and black out blinds would make all the difference. Bed was ok, bit hard. Still plenty of good points.
Stayed 2 nights in Dec 2023

6/10 Okay

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Sayyed Jawad

Liked: Staff & service
Disliked: Amenities
It’s good location close to Twickenham stadium. But straggling to find car park. The room in guest house is very small.
Stayed 4 nights in Nov 2023

4/10 Poor

Jon-Scott

Business traveler
Liked: Staff & service
Disliked: Amenities
Pros: bed was decent, shower was hot, breakfast was simple but decent, and staff were friendly and helpful. Cons: the rooms are arranged around an outdoor courtyard but with internal-grade doors. As a result, the rooms are draughty and noisy. There is a lot of road noise and other guests can be clearly heard arriving and going. I was woken up at 5am by the sound of another room's power shower coming on. There was no desk in my room. As a solo business traveller I stayed because of the recommendations from similar guests, but I can't recommend it for that. It would be better suited for those heading for the rugby who plan to spend only a few hours in the room. If you do stay, pack ear plugs.
Stayed 1 night in Nov 2023

10/10 Excellent

Alex

Stayed 1 night in Oct 2023

8/10 Good

Donald

A nice enough hotel. I would stay there again.
Stayed 3 nights in Oct 2023

8/10 Good

T

Stayed 1 night in Sep 2023

6/10 Okay

MARY

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

Paul

Stayed 2 nights in Jun 2023

8/10 Good

Ridwan

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I’d stay here again, was a last minute booking just to catch up on some sleep after a 14 hour flight. Had a 3 day layover till my next flight back home… worked out well 3 travelers and we got a room with 3 beds so 👍
Stayed 3 nights in Jun 2023

6/10 Okay

Damien

Stayed 1 night in Jun 2023

6/10 Okay

Semaema

Stayed 1 night in May 2023

8/10 Good

Ricardo

Liked: Staff & service
The room was clean apart from the curtains. I had a draft in my room, ok because it is summer though. Because is next to the roads, you hear cars honking sometimes, but is normal due to location, doesn't bother since you should expect it. Staff very friendly and trying to help since I arrived until I left, amazing hosts.

10/10 Excellent

Justeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rugby?
A great place. Super friendly and a great breakfast.
Stayed 2 nights in May 2023
Response from sunny on May 15, 2023
thanks

4/10 Poor

Simon

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Claude

Stayed 1 night in Sep 2022

6/10 Okay

Daniel

Business traveler
Liked: Staff & service
Basic guest house with shared facilities
Not sure what to say about this place, it is a very basic guest house with shared facilities. The guy on the desk was nice and helpful and it's in the shadow of the stadium so ideal if you're a rugby fan. The room I was in was quite small as was the shower room, so don't bring loads of luggage with you or expect to swing a cat!
Stayed 1 night in Jul 2022

2/10 Terrible

Khamini asghar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Does what it says on the tin; rooms clean and staff friendly - I would not hesitate to go back again.
Stayed 1 night in Jun 2022

8/10 Good

Fiona

Liked: Cleanliness, staff & service, room comfort
Pleasant stay
Friendly staff, clean. Big fry up breakfast, no choice. But a pleasant stay
Stayed 1 night in Jun 2022

8/10 Good

Ediney

Stayed 1 night in Apr 2022

2/10 Terrible

Viresh

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place to stay
Terrible. There was a draft in the room. No privacy and the staff were rude and unprofessional and borderline harassing checking what I was doing ordering in a takeaway
Stayed 1 night in Dec 2020

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Had a great time here. The location was perfect for our holiday and the staff were great.
Stayed 1 night in Oct 2019
Response from zico on Oct 29, 2019
thanks see you again

8/10 Good

Philip

Liked: Cleanliness, staff & service, room comfort
My stay at Twickenham Guest House
I knew not too expect anything amazing as it's just a guest house. Basic rooms but they were good enough along with the comfortable beds to enjoy a good night's sleep. The cooked breakfast was satisfying and filling. I like that they provided a small tube of shower gel for you in the rooms
Stayed 1 night in Oct 2019
Response from zico on Oct 29, 2019
thanks see you again

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Very nice guy on front desk. The place just needs a new carpet throughout and would really do the place justice
Stayed 1 night in Oct 2019
Response from zico on Oct 29, 2019
thanks see you again i will try my best to if inform about your request about carpet

4/10 Poor

Paul

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

P C

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Twickenham stadium. Smoking area out side room and with window open you could smell smoke
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Ok for cost, staff polite, very little parking, rather noisy
Stayed 1 night in Jun 2019

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They are renovating the place...I would suggest that it not suitable to stay there until the building work is done...
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Traveled with group, Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this property late at night but wanted to ensure that everything was booked so called ahead, was met with a really rude gentleman over the phone who was just saying mmm everything I asked a question. When we arrived I went into the guest house where I had to ring a bell to be let him (perfectly fine as we got there late). I was met by the same rude gentlemen who again didn’t say much apart from handed me a paper form to fill in and the car machine to pay. I was then given a key and said your in room 15, it’s up the stairs - charming! The only conversation I had with him was what time do I want breakfast which didn’t even arrive! I knew I paid for a basic room but for £99 I thought I would get something a little bit better. I entered the room & there were 3 single beds each separated by a draw & a lamp. The main light didn’t work so I had to shine my phone light around the room to even see where I was going. To eat my food I had to put the bathroom light on!! Dust and spiders around the room & no heating so wasn’t a good nights sleep. We had to vacate the guest house at 11am so we all got up to have showers etc where there was a knock at the room at 10.40am where I was told check out is 11am do not be late! It was 11am and I was just brushing my teeth to which there was another knock saying it’s 11am! One of the reasons we booked the guest house was for the free parking, so you could imagine my face when I came out to a parking fine for £110!
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Small room but it was clean, reasonable prices and close to the station and Twickenham Exchange which is all I required. Breakfast cooked well.
Stayed 1 night in Jan 2019

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Redecoration Required
The Team were really very nice, but the Place really needs a redecoration, it has gotten shabby. The Guest House is an extended house with rooms in The Courtyard, which at one time was probably the back garden. If it had a good spruce up it would be so much nicer
Stayed 4 nights in Dec 2018

4/10 Poor

Ann

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing stay
The guy who dealt with me during my stay was pleasant enough and coked an ok breakfast...but not amazing. My main unblemished was the size and cleanliness of the room.....yes it was a single but it felt like a cell....the walls and paintwork are dirty in poor condition....s was the carpet and net curtains. It was extremely noisy....especially at 6 am when the clattering started in the kitchen. During breakfast piles of laundry bags were piled up in the dining room. I was not happy but the sheets on the bed were clean so I decided to stay as I had no alternative.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Roger

One night in Twickenham
Everything was clean , everything worked ,the full English breakfast was fine the receptionist was efficient and helpful ,can't expect a lot more for £49 .
Stayed 1 night in Aug 2018

6/10 Okay

Janet, Dorset

Disliked: Cleanliness, property conditions & facilities
Basic accommodation
The hosts were friendly and helpful but some didn't seem to speak much English. The room was cramped and hot, though they did provide an electric fan, and it really needed a coat of paint - walls were marked and grubby. Breakfast was freshly cooked to order though not particularly high quality food. Good bus services nearby.
Stayed 2 nights in Jul 2018

6/10 Okay

Melissa

Liked: Cleanliness, room comfort
Where is it?
It was so difficult to find! Not nearly enough signage to help travelers locate it.
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Great location, terrible quality
If you need to be close to the stadium this is ideal. At best if you need a place purely to sleep this isn’t the best, the room was so hot and the fan was on a timer. So I had to wake up every hour in a pool of sweat to turn it back on. The shared bathroom was not the cleanest. I had to try and hose down the shower as there was body hair everywhere. The shower head alone was vile covered in limescale and therefore the water trickled out. The water was either scolding or freezing so I had to resort to washing in the sink in my room! Also a very dodgy kettle in the room that re boiled itself every few minutes. Not worth £55 at all, which I was told on arrival was a discount price.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Twickenham Guest House experience.
Having read terrible reviews of the hotel, we think these should be removed. The owners have obviously worked hard to smarten up and refurbish the hotel and offer good service in that 1pm check in and 11 am check out are offered. There is drinking water available in the dining room area all the time, with television on all the time there and a few magazines and a sofa in this room. The downside is that bedrooms are VERY SMALL, but one of our party was told of this before she arrived, and there is not much the owners can do about the small size. Two of our party occupied Bedroom 2 which is light and spacious, whilst we had 4A, which is bigger than some and Ok for we two. Good lighting in it, though natural light leaves it very dark. The location is close to the Rugby Stadium and one can walk into the main town in about 15 minutes. For meals, a pizza shop is nearer and there is a local food market and "Scrummery food" which was closed in the evenings.
Stayed 2 nights in Jul 2018

8/10 Good

Mike

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great if you like rubgy union, otherwise mediocre
Great location for Twickenham rugby yawnion ground. A bit noisy due to proximity to roundabout. Shower was hot and cold, but breakfast surprisingly decent and the bed was comfy. Nice service too.
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is not what it looks like in the pictures, it’s is dusty, the breakfast is nothing special. All I’m saying is me and my partner was very disappointed and would not recommend this guest house to anyone
Stayed 1 night in Jun 2018

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Stayed 4 nights in May 2018

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in May 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Room very small
Very very expensive for the room facilities and the money I’ve paid
Stayed 1 night in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The hotel is in a good location with good facilities. The room was a little smaller than expected but otherwise there were no issues. The inclusive breakfast was lovely. The staff were friendly but not intrusive
Stayed 1 night in Mar 2018

10/10 Excellent

ryan, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to station & stadium
Pleasant one night stay. Great location 7 mins walk from station and mins walk from the stadium. Serves as a great B&B, really looked after by friendly staff and a lovely Full English Breakfast with plenty of continental choices.
Stayed 1 night in Feb 2018