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Reviews of Clarion Inn Ridgecrest

3 out of 5
Clarion Inn Ridgecrest
901 N China Lake Blvd, Ridgecrest, CA

Reviews

7.8

Good

Rating 10 - Excellent. 301 out of 929 reviews" "
Rating 8 - Good. 363 out of 929 reviews" "
Rating 6 - Okay. 142 out of 929 reviews" "
Rating 4 - Poor. 69 out of 929 reviews" "
Rating 2 - Terrible. 54 out of 929 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Ronald

Business traveler
Disliked: Property conditions & facilities
My main issue was that there was no hot water. I was there doing a work assignment out in the desert. My coworker in a different room also had no hot water. There were minor annoyances like the inability to adjust the volume of the TV (maybe I could not figure out how to work the remote?), single-ply toilet paper, generally old "tired" furniture, and a very basic/bland breakfast offering at the "restaurant" next door. On the plus side, the bed was comfortable and the AC unit fan was very good at making "white noise" for sleeping.
Stayed 2 nights in Apr 2024
Response from tia on Apr 18, 2024
Dear Ronald, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with bad room stay Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Tia CannSales ManagerClarion Inn

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
I liked the new updates in the rooms and loved the attached restraints. Look like a cabin inside Charlie’s restaurant. The rooms aren’t insulated very well as you can hear the neighbors walking and showering. Really poor insulation
Stayed 3 nights in Apr 2024
Response from tia on Apr 16, 2024
Dear Thomas, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Tia CannSales ManagerClarion Inn

8/10 Good

Gordon

Business traveler
Nice place
Stayed 2 nights in Apr 2024
Response from tia on Apr 16, 2024
Dear Gordon, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Tia CannSales ManagerClarion Inn

10/10 Excellent

Juan, Walnut

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Spacious and clean rooms. Comfortable beds with all amenities in room. Breakfast was a bonus.
Stayed 1 night in Apr 2024
Response from tia on Apr 3, 2024
Dear Jaun, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Tia CannSales ManagerClarion Inn

8/10 Good

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from tia on Apr 3, 2024
Dear Garrett, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Tia CannSales ManagerClarion Inn

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service
Overall great visit
Stayed 1 night in Mar 2024
Response from tia on Apr 3, 2024
Dear Jeremy, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Tia CannSales ManagerClarion Inn

4/10 Poor

Mindy, North Las Vegas

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My specific room - The door lock was broken. The TV has such terrible burn in from the menu screen I couldn't watch it, and the water wouldn't get any hotter than lukewarm. All the rooms have paper thins walls. I was able to hear my neighbors entire conversation with his wife. Overall, this was a pretty miserable stay.
Stayed 2 nights in Mar 2024
Response from tia on Apr 3, 2024
Dear Mindy, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with a bad room stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Tia CannSales ManagerClarion Inn

4/10 Poor

Donald

Disliked: Cleanliness, amenities, property conditions & facilities
Everything was old and beat up. Bathroom fan squealed and didn’t work. TV was broken as were most. Fridge had to be unplugged at night because of noise. Jacuzzi jets sucked. The smell of the room cleaner was way to strong. Wondered what the were hiding.
Stayed 2 nights in Mar 2024
Response from tia on Apr 3, 2024
Dear Donald, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with a bad room stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Tia CannSales ManagerClarion Inn

8/10 Good

Mark

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I discovered that I had left my hair clippers in room when I checked out. Drove to facility the next day and asked about the item. Had been turned into lost and found by staff.
Stayed 1 night in Mar 2024
Response from tia on Apr 3, 2024
Dear Mark, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. We sincerely appreciate and value your feedback.Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Tia CannSales ManagerClarion Inn

10/10 Excellent

April, Coronado

Stayed 2 nights in Mar 2024
Response from tia on Apr 3, 2024
Dear April, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Tia CannSales ManagerClarion Inn

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very clean and well maintained. The breakfast was very good.
Stayed 1 night in Mar 2024
Response from tia on Apr 3, 2024
Dear Timothy, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. We sincerely appreciate and value your feedback.Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Tia CannSales ManagerClarion Inn

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet facility, professional staff and really decent breakfast.
Stayed 1 night in Feb 2024
Response from tia on Feb 29, 2024
Dear Mike,Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Tia CannSales ManagerClarion Inn

10/10 Excellent

April

Stayed 1 night in Feb 2024
Response from tia on Apr 3, 2024
Dear April, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. We sincerely appreciate and value your feedback.Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Tia CannSales ManagerClarion Inn

2/10 Terrible

shawn

Stayed 1 night in Feb 2024
Response from tia on Apr 3, 2024
Dear Shawn,Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with a bad room stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Tia CannSales ManagerClarion Inn

8/10 Good

Sylvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed more hot food for breakfast.
Stayed 1 night in Jan 2024
Response from tia on Jan 29, 2024
Dear Sylvia, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. We sincerely appreciate and value your feedback.Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Tia CannSales ManagerClarion Inn

10/10 Excellent

Joel

Business traveler
Stayed 1 night in Dec 2023
Response from tia on Jan 29, 2024
Dear Joel, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. We sincerely appreciate and value your feedback.Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Tia CannSales ManagerClarion Inn

6/10 Okay

Omar

Traveled with family and small children
Liked: Cleanliness, staff & service
The staff was very helpful when we had an issue with the noisy people next door. They moved us to a room on the other building which was nice and quiet.
Stayed 2 nights in Dec 2023
Response from tia on Jan 3, 2024
Dear Omar, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Tia CannSales ManagerClarion Inn

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel experience
Had stayed here years ago and slept on a horrible canoe mattress and had said I would never book again. But booked last minute because it’s Clarion now and it was discounted. Horrible decision. Asked for a quiet room. Clerk said he would put me in back where there was nobody on either side. Great! 4:30 am my next door neighbors were running hair dryer and yelling to each other from the parking lot and inside the room. Since they had put me in a connecting room, there was a door instead of a wall, so couldn’t get to sleep again until 6 am because of the considerate neighbors. Get up late, go to take a shower and it won’t turn on. Lowest setting on the room heater produces Saharan summer conditions, which make sleep very uncomfortable. Avoid this place, they can change the name, but it’s still a horrible place to stay!
Stayed 1 night in Dec 2023
Response from tia on Jan 3, 2024
Dear Robert, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with bad room stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Tia CannSales ManagerClarion Inn

8/10 Good

Ernie

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from tia on Dec 20, 2023
Dear Ernie,Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. Your feedback about important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Tia CannSales ManagerClarion Inn

6/10 Okay

troy

Business traveler
Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from tia on Dec 20, 2023
Dear Troy, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. Your feedback about important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Tia CannSales ManagerClarion Inn

2/10 Terrible

Randy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
this place is run down hotel with a car rental
This place was extremely disappointing. First off, there were roaches in 3 of the 4 rooms we had reserved. The rooms themselves are not very clean, lots of stains and spots on the walls. Good luck finding parking as most spots are taken by the Budget rental cars. We stayed 3 nights there and will never go back. Better to pay a little extra at the hotels across the street than to stay here.
Stayed 3 nights in Nov 2023
Response from tia on Dec 20, 2023
Dear Randy, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with Bad room stay. I have reach out to the housekeeping department to address your concerns. Your satisfaction is important to us as a valued We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Tia CannSales ManagerClarion Inn

6/10 Okay

Matthew

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room was very nice and comfortable. It was a little out dated but did its job. The main dislike was that the bathroom was very poorly lit. You could hardly see to shower as there was one small light in the washroom
Stayed 2 nights in Nov 2023
Response from tia on Dec 8, 2023
Dear Matthew, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Tia CannSales ManagerClarion Inn

4/10 Poor

Barry

Stayed 1 night in Sep 2023
Response from tia on Dec 5, 2023
Dear Barry, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Tia CannSales ManagerClarion Inn

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay.
Stayed 1 night in Nov 2023
Response from tia on Nov 21, 2023
Dear Alan Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. We sincerely appreciate and value your feedback.Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Tia CannSales ManagerClarion Inn

6/10 Okay

Josette

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The tv in my room did not work.
Stayed 3 nights in Nov 2023
Response from tia on Nov 17, 2023
Dear Josette, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with no tv in your room. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Tia CannSales ManagerClarion Inn

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
The bed was terrible. It looked like a sway backed horse and needs to be replaced. The room was convenient with a pet area not far away. The staff was friendly and helpful. Breakfast wasn't bad.
Stayed 1 night in Nov 2023
Response from tia on Nov 10, 2023
Dear Traveler, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Tia CannSales ManagerClarion Inn

10/10 Excellent

Dylan

Stayed 2 nights in Nov 2023
Response from tia on Nov 10, 2023
Dear Dylan, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Tia CannSales ManagerClarion Inn

10/10 Excellent

Carolyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean. Good customer service.
Stayed 1 night in Oct 2023
Response from tia on Nov 1, 2023
Dear Carolyn, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Tia CannSales ManagerClarion Inn

2/10 Terrible

Lynnette

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Property not kept up - broken sink bowl & missing knob to turn on bedside light. No hooks or bars to hang towels or clothes - not even for hand towel. No rack for extra towels. Called 2 days in a row for extra towels & & wash cloths - they didn't have any!
Stayed 3 nights in Oct 2023
Response from tia on Oct 26, 2023
Dear Lynnette, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with bad room stay. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Tia CannSales Manage

8/10 Good

troy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from tia on Oct 26, 2023
Dear Troy Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Tia CannSales ManagerClarion Inn

6/10 Okay

Cyndi

Traveled with family
Liked: Cleanliness, staff & service
Bring your iPad or something to read. The TV does not work! They told us at the front desk that not all rooms had TV service but it was just really too bad they could not do anything about it. So... if you are looking for a place to unwind and watch TV, this is not the place. Otherwise the hotel is nice enough, bed is comfortable, room is quiet (very quiet), and breakfast was okay.
Stayed 1 night in Oct 2023
Response from tia on Oct 24, 2023
Dear Cyndi, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your tv service. We are working diligently to fix all problems. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Tia CannSales ManagerClarion Inn7604467910

10/10 Excellent

Valerie

Stayed 1 night in Oct 2023
Response from tia on Oct 26, 2023
Dear Valerie, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Tia CannSales ManagerClarion Inn

8/10 Good

Valerie

Traveled with family
Liked: Cleanliness, staff & service
Good place to stay
The staff was accommodative and very nice. However, the bed was very uncomfortable and you rolled into the middle. Breakfast they were out of a couple of things such as butter, but everyone was very helpful and the food they did have was very tasty. Everything was clean and the kids really enjoyed the pool which was also clean. everyone from the front desk staff to housekeepers and janitors all had a smile on their face and were ready to help.
Stayed 1 night in Oct 2023
Response from tia on Oct 26, 2023
Dear Valerie, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with bad room stay. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Tia CannSales Manage

8/10 Good

Vivian D

Traveled with family
Liked: Staff & service, room comfort
Ridgecrest ca
The hotel it self was pretty good our room was in need of remodeling very nasty stained carpet towwl rack fell our first night our daughter and her husband's room had been remodeled with nice flooring a bigger tv bigger or appeared to be bigger bathroom area a closet we paid the same price so i felt jilted in that respect
Stayed 4 nights in Oct 2023
Response from tia on Oct 23, 2023
Dear Vivian, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Tia CannSales ManagerClarion Inn

10/10 Excellent

Herman

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from tia on Oct 30, 2023
Dear Herman, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Tia CannSales ManagerClarion Inn

10/10 Excellent

jan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Oct 2023
Response from tia on Oct 20, 2023
Dear Jan, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Tia CannSales ManagerClarion Inn

6/10 Okay

Tarkan, Ladera Ranch

Traveled with partner
Disliked: Property conditions & facilities
Bed had this metal piece sticking out under and I hit my ankle , quite dangerous
Stayed 1 night in Oct 2023
Response from tia on Oct 11, 2023
Dear Tarkan, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with bad beds and room stay. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Tia CannSales ManagerClarion Inn

10/10 Excellent

Joan

Stayed 1 night in Oct 2023
Response from tia on Oct 30, 2023
Dear Joan, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Tia CannSales ManagerClarion Inn

2/10 Terrible

Anthony

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room had no hot water in the shower. People making noises at 1am. No security to patrol area. Breakfast coffee cups dirty with lipstick marks left on not washed well. No one to direct you for the food.
Stayed 1 night in Oct 2023
Response from tia on Oct 9, 2023
Dear Anthony, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with bad room stayWe will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Tia CannSales Manager

6/10 Okay

Gerald

Traveled with pets, Traveled with family
Liked: Staff & service, amenities
Property grounds could have been better kept. Full trash cans etc around common areas. Having Charley’s Pub at the hotel was very convenient. Good food and service. Overall good value for the price.
Response from tia on Oct 6, 2023
Dear Gerald, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations.Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Tia CannSales Manager

10/10 Excellent

ROGER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no cold water in the room. It was warm or hot. The room had just been renovated, upgraded. Even the toilet bowl had warm water! The staff was informed.
Stayed 1 night in Sep 2023
Response from tia on Oct 2, 2023
Dear Roger, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with Bad room stay. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Tia CannSales ManagerClarion Inn

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from tia on Oct 27, 2023
Dear Martha, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Tia CannSales ManagerClarion Inn

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from tia on Sep 8, 2023
Dear Christopher, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Tia CannSales ManagerClarion Inn

2/10 Terrible

JoElla

Stayed 1 night in Sep 2023
Response from tia on Sep 8, 2023
Dear JoElla, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Tia CannSales ManagerClarion Inn

10/10 Excellent

Elise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very ckean,given much info while checking in,staff friendly
Stayed 1 night in Sep 2023
Response from tia on Sep 7, 2023
Dear Elise, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Tia CannSales ManagerClarion Inn

10/10 Excellent

Frankie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from tia on Sep 7, 2023
Dear Frankie, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Tia CannSales ManagerClarion Inn

4/10 Poor

Roman

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from tia on Sep 5, 2023
Dear Roman, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations.Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Tia CannSales ManagerClarion Inn

8/10 Good

Gail

Liked: Cleanliness, property conditions & facilities, room comfort
Broken tv
Great stay, but the tv didn’t work. Someone tried to fix it but it couldn’t be fixed… no recourse… oh well
Stayed 1 night in Aug 2023
Response from tia on Aug 30, 2023
Dear Gail, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Tia CannSales ManagerClarion Inn

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from tia on Aug 30, 2023
Dear Milton, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Tia CannSales ManagerClarion Inn

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from tia on Aug 29, 2023
Dear Theresa, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Tia CannSales ManagerClarion Inn