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The man was genuinely surprised I requested ice... in an American motel. The Internet was early 1990s standards. I had to go to the parking lot to catch some precious waves. The door didn't lock... Well, I did have a bed!
Nextdoor Motel 8 would have been better.
Anthony
Stayed 1 night in Oct 2023
Response from Gary P. on Oct 12, 2023
Thank you for your input, we will look into this matter to improve our services. We have upgraded our internet to Fibre recently and you'll have a much better experience. There is 25 weeks back order on the new Ice machine as well due to supply shortage. Thanks again
2/10 Terrible
Nancy
Aug 27, 2023
Nancy
Stayed 1 night in Aug 2023
Response from Gary P. on Sep 8, 2023
We are sorry, but if you are giving us 2 out of 10 please provide details of your dissatisfaction. We checked our records and we did not find anything wrong with the room. Also, allow the hotel to help with your concerns when you are at the hotel so you don't have to compromise. we also checked with the clark and we did not find any note about any issue you brought up.Best
Dear Guest,Please provide details of your dissatisfaction or any issues you faced when you stayed, also Provide the hotel the opportunity to correct any error so you don't have to compromise and we can improve our service. we try to provide the best possible service to our guests. Best