Ratings based on 174 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, tx

Clean room

Posted Jul 21, 2014
Pros: Clean, spacious room, friendly crew
Cons: Breakfast variety
Location: not much other than the state capital building
The room was clean and kinda spacious for six of us. The little frige really helps us store some fresh fruits. Complementary breakfast does not taste that great but it helps.
2 out of 5
by A verified traveler

Hotel was okay but needs to be cleaned

Posted Jul 10, 2014
Pros: The room set up
Cons: Clean!!!
Location: Great outdoor shopping area within walking distance along with a couple restaurants.
We had two rooms, one double and one king. Bathroom in the double was not clean. Also the shower did not drain properly. But the room with a king was fine. Bar was out of white wine. Breakfast was not the greatest. The fruit was sour and eggs tasted like rubber. Our kids loved the pool and the outdoor seating area near the pool was great.
5 out of 5
Recommended
for Everyone
by A verified traveler from North Mississippi

Nice hotel close to shopping and nice restaurants.

Posted Jun 30, 2014
It was a nice, quiet, and relaxing getaway. My daughter and I really enjoyed ourselves.
5 out of 5
Recommended
for Everyone
by Sarah from MS

Would definitely stay here again!!

Posted Jun 7, 2014
I would absolutely stay at this hotel again!!! There are just a few things that weren't awesome (as petty as they may be). 1) the toilet seats are terribly uncomfortable. 2) it says the property is smoke free, but it's not. There is a fenced in smoking area directly off the lounge. 3) the "24 hour room service" is really "24 hour you call and order then walk downstairs and pick it up" (and I think this is expedia's fault because the hotel's website does not call it room service. 4) they do express checkout, which is great, BUT since they don't know when you leave, the maid knocks on your door pretty dang early to see if you have left yet so she can clean. We stayed for 2 nights and one morning the first knock was at 8AM and the second morning it was 930AM. I really enjoy sleeping in so this was a bit of a problem for me. NONE of these problems would stop I would absolutely stay at this hotel again!!! There are just a few things that weren't awesome (as petty as they may be). 1) the toilet seats are terribly uncomfortable. 2) it says the property is smoke free, but it's not. There is a fenced in smoking area directly off the lounge. 3) the "24 hour room service" is really "24 hour you call and order then walk downstairs and pick it up" (and I think this is expedia's fault because the hotel's website does not call it room service. 4) they do express checkout, which is great, BUT since they don't know when you leave, the maid knocks on your door pretty dang early to see if you h
5 out of 5
Recommended
for Everyone
by A verified traveler

Smooth, problem-free stay

Posted Jun 4, 2014
Great service, comfortable rooms, and very pet-friendly.
5 out of 5
Recommended
for Everyone
by Sharnae from Memphis, TN

Awesome hotel not far from everything!

Posted May 19, 2014
Nothing bad to say about this hotel it was great hotel staff was generous if you stay here make sure you meet Justin he's so humble and help you with anything!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic staff

Posted Apr 23, 2014
I only stayed at this property for one night, but the front desk and housekeeping staff were incredible. I've never had more friendly, professional and knowledgeable staff in any hotel I've ever stayed in.
2 out of 5
by A verified traveler from louisiana

Not much to say

Posted Apr 21, 2014
Beds are ok. Pillows soft. Too much light thru the "black out". Free wireless internet practically non-existent, even after front desk "fixed" the router! Trying another hotel next time.
5 out of 5
Recommended
for Everyone
by Ruth from Mississippi

Will stay here aging.

Posted Apr 14, 2014
Pros: Great accommodations, friendly staff, and the breakfast was good--orange juice wasn't watered down and plenty of fresh fruit.
Cons: WiFi
The only negative thing I can say was that the wifi was usually down. Everything else was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler

Outstanding

Posted Mar 9, 2014
Room was exceptionally neat and clean. Hotel staff were really nice. Every time you saw one they would always speak to you. The breakfast was awesome. If you have to stay in the Jackson area you MUST stay at the Hyatt Place.