Front of property

Reviews of A1 Hotel

3 out of 5
A1 Hotel
48A Gertrudes Street, Riga

Reviews

7.6

Good

Rating 10 - Excellent. 101 out of 506 reviews" "
Rating 8 - Good. 225 out of 506 reviews" "
Rating 6 - Okay. 131 out of 506 reviews" "
Rating 4 - Poor. 34 out of 506 reviews" "
Rating 2 - Terrible. 15 out of 506 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aleczander, Des Moines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Oct 2023

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Jaroslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Aristeu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Agnese on Dec 17, 2019
Thank you for taking the time to share your feedback, Best regards

8/10 Good

Gabor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice little hotel. The breakfast is amazing! The room was perfect for us too.
Stayed 2 nights in Sep 2019
Response from Agnese on Oct 7, 2019
So glad to hear that you had a great get-away and we're thrilled that you chose Hotel A1. Thank you for the great comments and taking the time to share your comments. You can be sure we will be sharing your kind notes with our team. We hope to see you again in the future and you'll be back for a visit. Best Regards,

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming old world but no fridge . I should have read that there was no lift! Lugging suitcase up 4 flights is not good.
Stayed 3 nights in Aug 2019
Response from Agnese on Oct 7, 2019
Dear guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your opinion is very important for us because it helps to improve our service.We will take your comments into consideration. Hope to see you again. Best regards,

4/10 Poor

Sasa

Disliked: Cleanliness, property conditions & facilities, room comfort
No elevator in 4 floor hotel
During booking process there was no clear sign of no elevator in hotel. "Luckily" we got room on 2nd floor. Could imagine how it was for guests on 4th floor. The overal condition of hotel is poor. Small dubble room, with some smell from bathroom. Somehow air-conditioner was always on at 7.12, so we had unique wake up call :( Breakfast could be more tasty and with more choices. Location of hotel is good with lot of public transport connections.
Stayed 3 nights in Aug 2019
Response from Agnese on Oct 7, 2019
Dear guest, We thank you for your feedback and staying with us. It is very important for us to know what our guests think about us.

6/10 Okay

Zivile

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Agnese on Oct 7, 2019
Dear Guest, Thank you for visiting and rating us. İt is a pleasant for us that you will come back next year. Best regards Guest Relation Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, only 15 minutes walk from the centre. Great breakfast for a budget hotel. The only downsides were thin walls (and some visitors like to have their TV on at 100am), no storage space in the room apart from 4 hangers, and no elevator, even though on 4 floors.
Stayed 8 nights in Jul 2019

10/10 Excellent

Taavi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business short stay
Perfect for a short stay in Riga - newly refurbished room, spacious shower.
Stayed 1 night in May 2019
Response from Agnese on Jun 13, 2019
Thank you for choosing the Hotel A1 for your stay. We appreciate your feedback and hearing suggestions of what would have made your stay even more comfortable.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
Everything was really good, the reception staff need to cheer up though, not very helpful, seem miserable all the time, otherwise great.
Stayed 2 nights in Apr 2019
Response from Agnese on Apr 30, 2019
Thank you for sharing your great comments and recognizing the service provided by our team. We so appreciate the awesome feedback and hope your plans will bring you back to see us again soon. Best Regards,

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Very basic hotel, no lift , starirs to reception,
The location was good,but room was on the small side just about to get arround the bed and furniture(drawers were falling apart, the lampshade has had missing some decor.elements. Very basic , I have booked a double room just fot myself, but used two pillows and two duvets- it was then just right. Bed haven't been made on two occasions out of three. Cheap stay. Breakfast was very basic too.
Stayed 4 nights in Jan 2019
Response from Agnese on Jan 25, 2019
Thank you for your review. I’m sorry that you had a few problems with us.Thank you for staying with us and I hope you will reconsider staying with us in the future. Best Regards,

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for Price
Great hotel for your money and the location was walkable to the old town and close to public trans. Also the breakfast was good and the bar is well stocked.
Stayed 4 nights in Aug 2018
Response from Agnese on Aug 15, 2018
Thank you for your feedback

2/10 Terrible

Verified traveler

Disliked: Staff & service
Hotels.com did not disclose no elevator in hotel
At no point there was a disclosure that this hotel does not have an elevator, meaning this hotel is not equipped to host people with disabilities or just the ones who don't want to break their backs carrying their suitcase to the 4th floor. This is what I got with this non-refundable booking for 6 nights. I am not sure if this more of a fault of Hotels.com or A1 hotel itself, but the bottom line is that they should be very clear that this hotel is not for people with disabilities or otherwise unable to carry their luggage up the stairs breaking their backs. When I called Hotels.com I was told that that they cannot do anything at this point and that I should call them tomorrow. Than means that I cannot even make a reservation for a hotel with an elevator until I wait till Hotels.com resolves this matter with hotel management. What if not dear Hotels.com? Do you want to be liable for my back treatment fees?
Stayed 6 nights in Jul 2018
Response from Agnese on Sep 13, 2018
Thank you for sharing your feedback

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Didn't like the bed, all the rest was fine.
Stayed 1 night in Jul 2018
Response from Agnese on Aug 15, 2018
Thank you for your feedback

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Not on caka street, its around the corner!
This hotel isn't on caka street, it is around the corner. At least it has a big hotel sign!
Stayed 1 night in May 2018
Response from Agnese, GM hotel A1 on May 22, 2018
Thank you for choosing Hotel A1 and the nice feedback.

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget economy hotel in Riga centre
Usually "good value for money choice" when planning to stay 2, 3 nights on a budget in Riga. Clean, comfortable rooms & tasty breakfast. 5 min. walk to central station, less than 10 to old town & tourist- sights, -bars & -restaurants.
Response from Agnese, GM hotel A1 on May 22, 2018
Hello Frank, We appreciate you taking the time to provide the great feedback. We're thrilled to hear that you enjoyed your stay! It was nice to have you visiting and let us know when you will be back in town. Thanks again!

10/10 Excellent

sam, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Good hotel for that money.
Good location. Good hotel for that money. Good breakfast. Easy access from center.
Stayed 8 nights in Mar 2018
Response from Agnese, GM Hotel A1 on May 22, 2018
Hello Sam, Thank you for taking the time to give a review of your recent stay.

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not happy
The shower head was not working it leaked badly from the hose, and the water was not draining properly it leaked out of the actual shower onto the bathroom floor,I had to open the window because the a/c didn’t work ,other than that the breakfast was good
Stayed 1 night in Mar 2018
Response from Agnese, GM hotel A1 on May 22, 2018
Thank you for taking the time to share your feedback. We appreciate hearing what worked great for our guests as well as need to know what we could do even better.

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Aleks, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Just two nights, but it was great! Good price, nice room.
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from Agness on Feb 12, 2018
Dear Guest, We are pleased to hear you enjoyed your stay in our hotel. We hope to see you among our guests again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for it’s price
For the price asked the hotel is perfect in all aspects.
Stayed 1 night in Nov 2017

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

10/10 Excellent

Armands, Cork

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly and helpful staff
hotel located close to city... just 10 minutes walk from city. staff was very friendly, and help if you look for something. breakfast was standard. I recommended this hotel to my friends....
Stayed 2 nights in Sep 2017

8/10 Good

marcel, oxford

Liked: Cleanliness, property conditions & facilities, room comfort
good hotel for city trip
hotel is about 15 min walking distance to the old town. Breakfast was alright enough to choose from. Window view was a big wall but didn't matter for my needs. There is no lift
Stayed 3 nights in Sep 2017

8/10 Good

Anders

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Sep 2017

4/10 Poor

colin

Liked: Cleanliness, property conditions & facilities, room comfort
no rest for travellers
good position in centre ..clean room...but dont expect any sleep..paper thin walls..may as well be in same room..complained to manager ...about noise...fobbed off with excuse this was at 3 am...following night manager arguing with with next room again at 3 am..dont stay there..be warned
Stayed 2 nights in Aug 2017

8/10 Good

Merit

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, clean hotel
Good price/quality balance, excellent location
Stayed 2 nights in Aug 2017

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget stay hotel
Slightly out of town, but easy walk. Basic breakfast, clean comfortable rooms. Noisy at the front but quiet at the back.
Stayed 5 nights in Aug 2017

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean well located
Clean, well located hotel
Stayed 2 nights in Jun 2017

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Staing for one-two day was good , location is close to old city , servis is normal and breacfest was good also. If you compare the price and situation is normal.
Stayed 1 night in Jun 2017

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
I didnt have a problem with noise (I was on the top floor - maybe fewer people up there?). There werent any omelets at breakfast - not sure what the other reviews were talking about. Just watery scrambled eggs and some cereal. I would stay there again - it's really good value for money and there was nothing that put me off. It's an older hotel but it was clean.

8/10 Good

Tetiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kevin, Widnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Location
Ideal for town centre and other attractions, easy check in, staff great, no problems, breakfast plentiful. Would definitely visit again.

10/10 Excellent

Syed sanaullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
I just love it.very friendly staff and hotel is very close to shops and restaurants nice palace to stay

2/10 Terrible

CK, London

Disliked: Cleanliness, property conditions & facilities, room comfort
Not bad location but terrible hotel
I booked this hotel knowing that it was a cheap price and a fair location, if a bit far as the other reviews say. I don't mind walking and the location was easily the best part of the hotel. If you value sleep or even somewhat quiet rooms, don't stay here. The walls are basically paper thin and you could easily have a conversation with your neighbors. That and the fact that the doors and bathroom doors do not close without slamming meant no sleep 2 of the 3 nights. The rooms were fairly clean and the beds surprisingly comfortable, although the sheets do not fit and if you roll over will come off the bed completely. The bathroom and shower were not great, but good shower pressure. All in all it was really not a comfortable place to stay. The reception staff were quite nice but we really did not have much interaction with them besides for asking to move rooms (we were told the loud guests were checking out and it would be better - it only was marginally, the walls are so thin) and asking how to turn off the incredibly annoying blinking blue light on the air conditioner (they said nothing we could do so we had to take the card out of the reader at night to turn off all electricity). I would definitely spend a little extra for a better hotel where I could actually rest or sleep or not be concerned about where I was stepping. Good price for a hotel but awful experience.

10/10 Excellent

Nauris

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a decent part of Riga, 15 minutes by foot to old town. The hotel had a very good breakfast every morning with a nice selection of items. The room was on the top floor with no elevator, so walking up the stairs was necessary. (Not a big deal for me). The hotel seemed safe and I didn't have any issues during my stay. The room was high enough so that street noise was not an issue. The room was clean when I arrived and was cleaned every morning.

8/10 Good

Sue, London

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable budget stay
Single, female experienced traveller. Found area fine and safe, though some might prefer luxury and the best areas. Wish I had booked a third night at the price as I wanted to do more in Riga. Hotel has no lift, but I managed to carry two bags up and down. I thought it had some local character, rather than a chain hotel, with a small pool hall and bar, good coffee. I left bags there most of a day in secure locked room and went back to add things twice, no trouble. Local area mostly independent shops and residential. As I said, very good value and room fittings surprisingly good for the cost. Would definitely use again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Bob, Estonia

Disliked: Staff & service
You get what you pay for.
For the money, it's hard to find a better deal. The room itself was fine, though a bit dated with paper thin walls. A nice breakfast is included, but on a couple of mornings there was a lack of food, dishes, cups and utensils. I ended up using a bowl instead of a plate, and drinking coffee from a glass since there was no clean cups left. The receptionist seemed disinterested in helping the overloaded kitchen staff with cleaning the tables or getting clean dishes for waiting customers. For whatever reason, the staff certainly doesn't seem motivated to provide good customer service. Having said that, it's probably still the cheapest and best deal for a private hotel room close to the city center.

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

2/10 Terrible

Dmitriy, Houston, TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad hotel
Hotel staff is very rude and wan"t even call to schedule a taxi to the airport ahead of time. There is no elevator in hotel and you will not get any room lower than 4th floor. I could hear snoring from other rooms...

8/10 Good

Catherine, Lincolnshire

Liked: Cleanliness, room comfort
Good hotel for the price
This is a very good hotel for the price. The main areas are slightly shabby- a new carpet wouldn't go amiss- but our room was lovely, with good quality bed linen and towels. The staff were pleasant and reasonably helpful but make sure you get a detailed street map from elsewhere as they don't seem to have them. Breakfast was plentiful with some strange offerings (coleslaw anyone?) but lots of fruit and delicious jams. The area is okay, not too far from the central station but, apart from a few restaurants and clothes shops, there's very little in the area. The free Wi-Fi was good and reasonably reliable.

8/10 Good

Thomas, Hong Kong

Liked: Cleanliness
Cool place with reasonable price
The conditions were surprisingly satisfying. The breakfast was also good and Great for backpackers.