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Reviews of Hestia Hotel Jugend

4 out of 5
Hestia Hotel Jugend
Pulkveza Brieza 11, Riga

Reviews

8.2

Very Good

Rating 10 - Excellent. 119 out of 372 reviews" "
Rating 8 - Good. 186 out of 372 reviews" "
Rating 6 - Okay. 50 out of 372 reviews" "
Rating 4 - Poor. 10 out of 372 reviews" "
Rating 2 - Terrible. 7 out of 372 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

4/10 Poor

Mario

Stayed 2 nights in Sep 2022

10/10 Excellent

Denis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Pilvi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Rajeev

Liked: Cleanliness
Location
Stayed 8 nights in Aug 2021

10/10 Excellent

ILZE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay in the HOTEL HESTIA JUGEND in Ri
room was exceptionally clean and cozy
Stayed 1 night in Aug 2021

10/10 Excellent

Ane, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast! Clean and cosy room - great hotel and good location!
Stayed 1 night in Aug 2020

8/10 Good

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
Response from Best regards, Front Office manager, Rendijs on Feb 10, 2020
Thank you for choosing to stay at Hestia Hotel Jugend recently and thank you for taking the time to write this review of your experience with us. We are glad that you enjoyed your stay and have been satisfied with hotel. We are looking forward to welcome you back to the hotel someday soon.

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The breakfast at week end! Start to late!Only this.
Stayed 5 nights in Dec 2019
Response from Best regards, Front Office manager, Rendijs on Feb 10, 2020
Thank you for choosing to stay at Hestia Hotel Jugend recently and thank you for taking the time to write this review of your experience with us. We are glad that you enjoyed your stay and have been satisfied with hotel. We are looking forward to welcome you back to the hotel someday soon.

10/10 Excellent

Verified traveler

Stayed 6 nights in Dec 2019
Response from Front Office manager, Rendijs on Dec 30, 2019
Thank you for choosing to stay at Hestia Hotel Jugend recently and thank you for taking the time to write this excellent review of your experience with us. We are glad that you enjoyed your stay and have been satisfied with hotel. We are looking forward to welcome you back to the hotel someday soon.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed here twice now. Both times I was disturbed by noise in the hotel: this trip my room was right by the lift and the cleaner's cupboard, so you hear the early leavers and the mobile phone between cleaners and reception, as well as a lot of thumping and rustling from about 06h. (People - if you have a pre-dawn checkout, please don't shout in the corridors!) I was very pleased with how well the bathroom was cleaned during my stay. I could have really benefitted from room service this trip. The breakfast buffet is good.
Stayed 2 nights in Nov 2019
Response from Best regards, Front Office manager, Rendijs on Dec 30, 2019
Thank you for choosing to stay at Hestia Hotel Jugend recently and thank you for taking the time to write this review of your experience with us. We are glad that you once again chose to stay with us. Your comments are important to us and will be used to monitor and improve the service provided to our guests.

10/10 Excellent

Girts

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Front Office manager, Rendijs on Dec 30, 2019
Thank you for choosing to stay at Hestia Hotel Jugend recently and thank you for taking the time to write this excellent review of your experience with us. We are glad that you enjoyed your stay and have been satisfied with hotel. We are looking forward to welcome you back to the hotel someday soon.

10/10 Excellent

Verified traveler

Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Best Regards, Front Office Manager, Rendijs Gruziņ on Aug 7, 2019
Thank you for choosing to stay at Hestia Hotel Jugend recently. We are glad to hear that you enjoyed your stay and have been satisfied with hotel. We are looking forward to welcome you back to the hotel someday soon.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the coffee machine and the bathroom robes in room. How spacious the room was.
Stayed 4 nights in Jul 2019
Response from Front Office manager, Rendijs on Jul 29, 2019
Thank you for choosing to stay at Hestia Hotel Jugend recently and thank you for taking the time to write this excellent review of your experience with us. We are glad to hear that you enjoyed your stay and have been satisfied with hotel. With that said, I hope we can expect to see you again on future trips to Riga and look forward to welcoming you back to the hotel someday soon.

10/10 Excellent

Sana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was amazing, very happy that we choose this hotel thank you for hospitality
Stayed 1 night in Jul 2019
Response from Front Office Manager, Rendijs on Jul 25, 2019
Dear Sana, Thank you for choosing to stay at Hestia Hotel Jugend recently and thank you for taking the time to write this excellent review of your experience with us. We are glad to hear that you enjoyed your stay and have been satisfied with hotel. It is so nice to hear that our employees have taken such a good care of you during your stay with us. We are looking forward to welcome you back to the hotel someday soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
No bar. Limited lounge facilities. Very helpful staff. Comfortable room.
Stayed 8 nights in Jul 2019
Response from Front Office Manager, Rendijs on Jul 17, 2019
We would like to thank you for choosing Hestia Hotel Jugend for your stay in Riga! It is so nice to hear that you find our hotel rooms cozy, as well our employees have taken such a good care of you during your stay with us and overall that you have been satisfied with hotel. Satisfied Guest is our highest reward. Thank You for your throughout wonderful comments. We are looking forward to welcome you back to the hotel someday soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Front Office manager, Rendijs on Jul 16, 2019
Thank you for choosing to stay at Hestia Hotel Jugend recently and thank you for taking the time to write this excellent review of your experience with us. We are glad to hear that you enjoyed your stay and have been satisfied with hotel. We are looking forward to welcome you back to the hotel someday soon.

4/10 Poor

scott

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
not so good for this chain
Air conditioner failed the first evening. We had the manager up two times, including at 2 AM. He just said sorry and we could not switch rooms. We only had one flat, hard pillow each in the bedroom. When they shifted our room the second night to another room, the shower door was not working right and fell off its track, making the floor all wet. Then, one of two elevators got stuck open in between floors. Management needs to fix things better for guests
Stayed 2 nights in Jun 2019
Response from Front Office Manager, Rendijs on Jul 9, 2019
Thank you for choosing to stay at Hestia Hotel Jugend recently and thank you for taking the time to write this review of your experience with us. Your comments are important to us and will be used to monitor and improve the service provided to our guests.

10/10 Excellent

ester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our amazing family vacation
The hotel was just great. It was a bit far from the hold city but only because we had the children with us. For a couple it's not so far. About 7 minutes away. The hotel is so great and the staff is do helpful.they even prepared early breakfast for us to go because we had an early flight. Riga is amazing and sigulda as well.
Stayed 3 nights in Apr 2019
Response from Rendijs, Front Office Manager on May 30, 2019
Dear Ester, Thank you for choosing to stay at Hestia Hotel Jugend recently and thank you for taking the time to write this excellent review of your experience with us. We are glad to hear that you enjoyed your stay and have been satisfied with hotel and enjoyed breakfast buffet prepared by our restaurant "Eleven". It is so nice to hear that our employees have taken such a good care of you during your stay with us and overall that you have been satisfied with hotel. Satisfied Guest is our highest reward. Thank You for your throughout wonderful comments. We are looking forward to welcome you back to the hotel someday soon.

10/10 Excellent

Artemijs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Rendijs, Front Office manager on May 30, 2019
Dear Artemij, Thank you for choosing to stay at Hestia Hotel Jugend recently and thank you for taking the time to write this excellent review of your experience with us. We are glad to hear that you enjoyed your stay and have been satisfied with hotel. We are looking forward to welcome you back to the hotel someday soon.

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Ferry Port and friendly staff
The hotel is situated a 25 minute walk away from Central Station and the main central park of the city centre however if you are going to the ferry port it is very convenient. Checking in took some time as the lady was having problems with our booking but after that there were no problems. The lady on reception on the day we checked out was excellent and very friendly. Looking after our bags too whilst we went out exploring and seing the sites. The room was hot and with the air conditioning stuck in winter mode, it was just pushing out room temperature air and not cooling it so we did not have a great night sleep as a result. The breakfast here was fantastic. A massive selection and the fact it was included in the price made the whole room very reasonable. It was the best breakfast of all the hotels I have stayed in this week. Recommended if your going to be visiting he ferry port and a short walk from Victory Monument
Stayed 1 night in Apr 2019
Response from Rendijs, Front Office manager on May 30, 2019
Dear Simon, Thank you for choosing to stay at Hestia Hotel Jugend recently and thank you for taking the time to write this excellent review of your experience with us. We are glad to hear that you enjoyed your stay and have been satisfied with hotel and enjoyed breakfast buffet prepared by our restaurant "Eleven".. Hestia Hotel Jugend indeed has a splendid location – short walking distance to the Old City through the beautiful park. Your comments are important to us and will be used to monitor and improve the service provided to our guests. We are looking forward to welcome you back to the hotel someday.

8/10 Good

Girts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

6/10 Okay

Cliff, Newcastle upon Tyne. UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel OK for a couple of nights
No coffee in room. Skylight but no window. Bathroom extractor not working. Bedroom door warped and would admit smoke in a fire. Breakfast buffet layout cramped blocking entrance/ exit. Breakfast food was generally fine.
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Breakfast was not good at all, the milk in the coffee machine was sour and I had to tell the staff to replace it because everybody was complaining that it was tasting bad
Stayed 1 night in Oct 2018

10/10 Excellent

Carol, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, quiet location in nice area,near park area,walkable in 15 mins to centr
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the museums and a very good restaurant. The hop on hop off bus stopped at the front door
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Made a mistake in my booking. Staff was unhelpful. Had to call Expedia for help. Otherwise staff was very helpful and pleasant
Stayed 2 nights in Sep 2018

10/10 Excellent

Michael, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel in the city center only 15 minutes walking from old town and only 3 minutes walking from street Alberta Iela where can you find the best art and architecture building in Riga!
Stayed 4 nights in Jun 2018

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upmarket hotel in quiet area.
We were upgraded to a business room so had a larger room and a coffee machine. The room was spacious and comfortable. Very quiet so a great nights sleep. Breakfast was excellent. We were given a discount coupon for the restaurant so ate there one night. Very reasonably priced and delicious food. Definitely worthwhile eating there. Beautiful area and near the Art Deco streets. Supermarket a few doors away. Definitely return if visiting again.

8/10 Good

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to centre
Quite well appointed hotel, close to centre with pleasant helpful staff. My only suggestion would be that they served real orange juice at breakfast and english breakfast tea

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean with good service. Rooms were spacious with a very comfortable bed, heated floor in the bathroom was a nice touch!! Plenty of choice for breakfast and restaurant well priced too. Great location if you don't want to pay the price for hotels in the old town as just a short walk away.
Stayed 3 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay in great city
Stayed 3 nights in Jan 2018

10/10 Excellent

Lucinda, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
We had a great stay. Rooms where good and clean, staff friendly and breakfast was delicious and plenty. will recommend the hotel.
Stayed 3 nights in Dec 2017

10/10 Excellent

Natalja, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy, clean and perfect location
Very much enjoyed our stay. It's a very cozy hotel, very clean and comfortable located in our favorite part of Riga surrounded by stunning jugend style buildings and charming cafes and restaurants
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but a 20 min walk to the old town
We had a free stay here. Lovely food in the restaurant although restaurant service is slow. Reasonable selection at breakfast. Nice room but beds a little firm. It is a 20 minute walk from old town although the walk does take you through a beautiful park. I would happily stay here again.
Stayed 3 nights in May 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Room was fantastic and clean, I got upgraded to a very spacious room with a great bath which was much appreciated as I was in Riga for the marathon. Breakfast a little uninspiring but included so it filled the gap. Not too far from the town with a supermarket minutes away. I'd stay here again if I returned to Riga.

8/10 Good

Alvin

Liked: Cleanliness, staff & service, room comfort
Good value and just a short walk from centre
Good quality and good value. Friendly staff. Had slight problem with a different standard of room allocated that wasn't what I booked but Hotels.com acted fast and were quick to resolve.

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Fine trip hotel comfortable.

8/10 Good

Rachel, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel close to the old city. walking distance
hotel breakfast very good. much choice. good range of time (7-10am weekdays; 8-11 wkends) Staff were excellent. Very helpful. Very polite. Sauna facility very good but NOT free as advertised. Hotel in an ideal location. Hotel restaurant served excellent meals but more expensive compared to most of Riga. The portions were to be questioned. However, standard very good. Hotel was quiet. Comfy bed. Nice bathroom. Clean. Riga was superb. Much to see. Variation of restaurants is amazing. Latvians are very friendly. The city was clean generally. I felt safe. Roads were busy but generally good drivers. Public transport was cheap but excellent. On time and regular service. The markets were out of this world. I have never seen so much fresh and vast range of produce on a daily basis as these markets. Nice that the stall holders let you have a taste. Again, very cheap but tasty. I found getting about the city very easy on foot. Nice buildings. Mixture of buildings. Interesting history. Good to share best places with other tourists that had high regards, too. Most American/Canadian tourists were doing all the Baltic countries and they were too impressed as was I. I have been to Estonia (Tallinn in 2010) but Riga is nicer so far. On a par with Krakow, Poland. I didn't visit all museums but most were accessible except the 'Blackheads' which was a pity. However, still a lot to see elsewhere. The Russian Orthodox Church was beautiful! So was the synagogue in the old town. Overall, brilliant

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
The PK Hotel was a great value. The room was small, but it had the essentials. The wifi worked well. The beds were on the firm side. No maid came in when we left the Do Not Disturb sign on our door (not always the case at other hotels!) so that is a plus. Overall a comfortable stay.

8/10 Good

Arthur, Shropshire England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel good position for old town
Arrived early enquired about room, not ready which was understandable as check in was 2 pm. Left luggage young man at reception very helpful so went for walk and returned after 2 pm - room still unavailable different receptionist suggested we go for another coffee to wait. Sometime later saw receptionist taking break - no acknowledgment from him - went back to desk original person back on duty we enquired again and he presented us with keys - which was a great relief after travelling through the night.

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ann, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Our stay at PK Riga was lovely. The hotel is located a quick walk from Old Town and within the Art Nouveau neighborhood. The room was very clean and comfortable (beds could have been more comfortable, though). The breakfast was amazing- buffet with crepes, eggs, veggies, fruits, etc. For US visitors the price is cheap and well worth it! Would definitely recommend.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Need improvement of sofabed
Evrything was ok except sofa bed. It was very uncomfortable.

10/10 Excellent

samnorth, north east

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facilities quiet area
Easy to walk to old town Spa facilities Breakfast wide variety

6/10 Okay

Michael, U.S.

Liked: Cleanliness, staff & service, property conditions & facilities
Room too small
We were traveling to complete requirements for adoption of our daughter. The room was booked online for one adult and one 13 year old. The room was UNCOMFORTABLY small for our situation.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cheap clean hotel walking distance for Riga
Hotel just what we ordered Very useful email from hotel about shuttle bus directions and details from Airport. Good walking access to Riga Good Breakfast and even had a free sauna!