Ratings based on 80 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby Carol from Bentonville, AR
Beautiful mountain location.Posted Jun 12, 2014
Pros: Not a hotel, but cabins, which made one feel great being in the jungle. Great layout, paved walking areas, marvelous hot spring pools, and massages.
Cons: Access road.
Location: One hours drive from main highway, partly paved, then rocky or dirt. Directions given were not too good, as we drove many miles in wrong direction.
Rather difficult to get to even though I had written directions. Loved the grounds, botanical garden, butterfly house, hummingbird feeders, excellent food.
for Everyoneby A verified traveler
Not the best, but nice.Posted Apr 22, 2014
We ended our trip to Costa Rica with a stay here. It was nice enough, but 2 nights was plenty. We did the zip-line and horseback ride. Those were great, especially zip-lining! The staff, even the excursion crew, were great. They all are not staying, so can't speak for your trip. We did the volcanic mud mask, that was fun. We would have been bored if we stayed longer. We loved our beach time so much that we would return, not sure if we would return to blue river. Although they're not fabricating, some of their details are stretched a bit in the descriptions.
Comment from Hotel Management
May 28, 2014 by Kevin, Hotel Management
Pura Vida from Costa Rica! We truly appreciate taking the time taken to share your experience at Blue River Resort & Hot Springs. I forwarded your complements to our staff and have taken close observation of your other comments. Keep in mind that there is a lot to do. There are several tours available that start at the hotel in addition to zip lining – these being water tubing, hiking and horseback riding. There are also longer tours like river rafting and a snorkelling and beach tour and the Cano Negro wildlife preserve. After such exhilaration we return to the resort where there are still many activities to take advantage of including soaking in the hot springs slide on the water slides, visiting the butterfly gardens, strolling the botanical gardens, swimming in the blue river, laying on your balcony hammock, taking a mud bath and playing with the miniature horses and donkeys. There are actually more activities, but its all up to you. Sincerely, Kevin Glassman, owner
Comment from Hotel Management
May 15, 2014 by Kevin, Hotel Management
My apologies for not responding to earlier reviews as I did not know it was possible till now. We read them all and I will now also respond where appropriate to earlier ones. First off, thank you to this and every client that takes the time to provide all readers about their experience. We, the staff at the hotel take great pride in the unique attributes of the hotel and for our part, making your experience the top priority. Whatever is lacking in sophistication, we hope you will recognize our efforts. We closely read all reviews with an eye to understanding not only what is done right, but what needs to be improved. The reason the hotel is located on the north side of Rincon de la Vieja volcano, is what make us unique in Guanacaste. This lush rain forest has blue rivers and natural mineral “green” hot springs (our gem). In addition there are other spectacular physical assets that make us stand out for what we offer. Our other main advantage is that excursions take place minutes away. It’s takes a little longer to get here due to the final leg along a dirt road, but its well worth the effort. At the resort our 4 unique hot springs pools are our gem and the fresh water pool and water slide is where kids spend countless hours in. The botanical gardens offer a dazzling 600 varietals, fish & turtle ponds and hummingbird gardens. There is a large butterfly gardens, the natural mud bath, spa, gym, the miniature horses and donkeys and our dog echo. Our Eco adventure excursions are created to take advantage of the natural setting. These include hiking, horseback riding, water tubing and zip lining – all at or nearby the resort. There are others like river rafting and beach tours to. So we hope you agree that to say there isn’t much to do at the resort is not a warranted comment. Being in the jungle, we have done our best to provide all the creature comforts and more, but admittedly, if you expect great WiFi and strong water pressure then these are not what is possible at this time. I’ll try to use other reviews to comment on other activities, the food etc. Shoul anyone have any questions, feel free to contact us.
for Everyoneby Gus from cr
Great if you want to Rest and be away of stressPosted Apr 21, 2014
Great nature around it a peaceful place to stay, great staff, Luis the tours' guy is excellent. Restaurant service and internet connectivity can improve.
Comment from Hotel Management
May 28, 2014 by Kevin, Hotel Management
Pura Vida from Costa Rica! Thank you for taking the time taken to share your experience at Blue River Resort & Hot Springs. This past week we have found a way to improve the WiFi but keep in mind it is not that fast and not available everywhere on this large property. Such is the price we pay for paradise. We are happy to learn that your vacation was enjoyable and hope you will visit us again soon. Sincerely, Kevin Glassman , owner
for Everyoneby Melissa from Springfield, VA
Nice mountain retreatPosted Apr 18, 2014
Entire staff was very friendly. Amazing hiking tour(but over priced). Facility is very clean. Beds are uncomfortable. Food was average and over priced. There is nowhere else close by to eat. Beautiful surroundings. We would go back. The road to get there is pretty rough.
for Couplesby danielle from ny
A resort of pure relaxationPosted Apr 18, 2014
Love this resort a lot off the beat n path be prepared to drive on off road for over an hour if you think you are heading the wrong way keep going there are signs but road conditions still bad they are paving road so maybe when you go it will be better.. I will say once you arrive ... its paradise and worth every minute.. rent 4 wheel drive!!
for Familiesby Dave From GP from Alberta, Canada
Nice get away, worth the drivePosted Apr 3, 2014
Pros: Restaurant food was great. Hot spring pools were nice even in the hot weather. Butterfly garden very vibrant and well looked after.
Cons: Pillows are too soft on the bed. After 3 days you've pretty well done it all so I would only stay that long.
Location: Not much to do nearby except do the offered excursions. We did zip line and a horseback ride. Hang at the bridge, go into the village for ice cream.
I had read that the road to get here was rough but being from northern Alberta I was not to concerned. Regardless we did rent a 4wd Bego and I'm glad we did. Not so much the road is muddy or anything (at least at end March when we went) but the road is very rocky. I was more worried about puncturing a tire than getting stuck, my tires being a little tread weary. Anyway the room was fantastic, nice and big, air conditioned and a big fan on the ceiling. I would suggest that they add a couch or a couple of comfortable sitting chairs inside the room. There is plenty of room for it but you are kind of stuck sitting on the bed. Alternatively I brought in a chair from the deck at night. Anyway, you are quite remote so the only place to eat is the restaurant on site. Luckily the food is fantastic and the prices, though not cheap, are reasonable for what you get. The waiter we had each day was great as well, very friendly. The butterfly garden there was fantastic, the kids really enjoyed hanging out in there. They also have a botanical garden that winds through the jungle. Hundreds of birds and lots of hummingbirds around. Lots of flowers and plants to keep you looking. We could hear the howler monkeys but I never saw any. Hot springs good, mud bath is literally a vat of mud you spread on yourself then clean off in the pool. Make sure you gas up in Liberia! I ended up buying 2 gals of gas from the store in town. She came out with a couple of milk jugs full of gas! Got us back tho!
for Everyoneby AJTORONTO from Toronto, Canada
Three Night StayPosted Mar 16, 2014
Location: Volcano, zip lines, white water tubing, plantation tours, hiking, the BLUE river, horseback riding and the 6 different hot spring pools.
March 2014, Taxi to hotel from Liberia airport $ 100 US. Don't rent...expensive and dangerous. C/C insurance not accepted. Resort has great tours nearby and provides transport. Wonderful hotspring pools, astonshing gardens, hummingbirds and butterfly compounds, volcanic mud bath and scrumpdelyitious lunch and dinner offerings. Breakfast is included with your stay and is substantial. Their current chef is probably underated. Food presentation was fantastic and the taste phenomenal. Considering you are in the middle of nowhere their lunch and dinner prices were not unreasonable. We spent 3 wonderful days. Please consider a movie in the dining hall or the area behind it, as the sun sets about 6:30 in the evening and there isn't much English TV or other things to do at night. Shuffle board, rig toss basketball court etc.etc. might be a consideration for the weekend day-trippers. We had a wonderful and peaceful stay and will return in 4-5 years. Thanks.
for Everyoneby Gary from New York
Good Hotel, bad Expedia experiencePosted Mar 8, 2014
Pros: pools, garden. lots of beautiful trees and flowers, covered places to sit in case it was raining.
Cons: The orchid garden looked like like it hadn't been tended to in a while. The sheets are too small for the beds.
Location: yes, the road in is very bumpy. I recommend the hike at Sensoria: Land of the Senses, 7 kilometers away.
Blue River is great. We enjoyed the hot pools, the gardens, the gym, and the restaurant. We didn't do any of their tours, as we choose to go to Sensoria: Land of the Senses first. That was a great hike with waterfalls and natural hot pools. Anyway--Blue River was fine. However--when I made my reservation through Expedia I made very sure that the rate they were advertising was for 4 people--not two. But once we got to Blue River, they said the fee we had paid was only for 2 people. Blue River graciously worked with me on it, but I was very disappointed in Expedia.
for Everyoneby Ashly from Bayside Brooklyn NY
A true hidden paradisePosted Mar 3, 2014
The resort is beautiful you get a real taste of Costa Rica and the locals. The staff is simply amazing. Very helpful, nice, and willing to help as much as possible. Though you have plenty of privacy. It's very peaceful and a lot more relaxing then a lot of resorts yet you still have the option to do all the tourist attractions.
for Everyoneby linda from queens, ny
Garden of EdenPosted Feb 27, 2014
Pros: Location, grounds, hot springs
Cons: Bottles of water should be free. Cost of food could be lowered and menu changed at the restaurant.
Location: The resort has many excursions to choose from.
Blue River is a beautiful oasis in a remote setting in the mountains of Costa Rica. The grounds are beautiful and clean. The mountain air is refreshing. The resort is small and very cozy and I liked the hammocks on the front porches. The hot springs are on the premises and feel absolutely wonderful when you are in them. Breakfast is included and the one restaurant had good food but I found it to be somewhat overpriced. There are many excursions to go on. We went on the water tubing and zip lining which were both fun! But we were always happiest when we returned to our little lodge! Would recommend this resort in a heartbeat. Wish we were still there!