Ratings based on 144 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travelerfrom sao paulo

nice hotel near the beach

Posted Jan 28, 2015
Pros: the pool is the best
Cons: the restaurants are bellow expectation.
Location: copacabana beach is nice but near by is not
everything perfect, but the food could be improved
1 out of 5
by A verified travelerfrom Brasília, Brazil

Small fortune for old building room

Posted Dec 22, 2014
We paid a small fortune, which was a little only less for the room I wanted, and to spare a hundred dollars, they gave me three ocean view rooms, that to took at the ocean you must make a acrobatic turn with your head, not on the main building, but on a secondary building that I never imagined it existed and to complete a fully unrenovated room. I've been using Expedia for 15 years, and this has been my definitive factor not to use again. Besides all this, made two 60 minutos international phone calls to Expedia with no more than excuses as answers, no apologies or solutions. Extremely disappointed.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Trairi, Ceara

Excellent

Posted Dec 8, 2014
Pros: Everything!!
Cons: The plug sockets in the rooms are of an older style that do not accept modern Brasilian plugs but this is a small thing
This iconic hotel lived up to its status and reputation. All the staff were excellent from check in to check out and everywhere in between. The room was excellent with everything you needed, decorated well and very clean.
5 out of 5
Recommended
for Couples
by luiz antoniofrom pederneiras

excelente volto em breve

Posted Nov 25, 2014 on Hotels.com
o que faltou foi ficar mais dias neste paraiso
Comment from Hotel Management
Jan 31, 2015 by Adriano, Hotel Management
Prezado Hóspede, Ficamos encantados com seus comentários. Saber que pudemos superar suas expectativas é motivo de grande alegria e satisfação. Obrigada pelas belas palavras e volte sempre. Atenciosamente, Andrea Natal Diretora Geral
5 out of 5
Recommended
for Everyone
by A verified travelerfrom SANTOS SP.

Hotel maravilhoso em frente a praia

Posted Nov 24, 2014
Pros: Tudo.
Cons: No cafe da manha, deveria ter uma estacao de tapioca.
Location: Em frente a praia de Copacabana. Tem feira hippie a 2 quadras, lojas proximas.
Hotel maravilhoso, equipe sensacional. Chegamos e fomos muito bem recebidos. O check in era as 14 hs mas anteciparam para 12 hs. Quarto enorme, com uma sala enorme tambem. Vista para o mar, janelas grandes. Tv nos 2 ambientes. Roupa de cama e banho 5 estrelas.Tive problema para instalar o wifi e um atendente veio em 5 minutos e arrumou. Cafe da manha excelente. Servico de praia excelente. Spa e academia com todos os aparelhos e agua a vontade. Mas o melhor sem duvida, a equipe, desde o porteiro ate a recepcionista. Hotel 5 estrelas, sem duvida.
Comment from Hotel Management
Dec 1, 2014 by Adriano, Hotel Management
Prezado Senhor, É sempre uma grata satisfação e alegria sabermos que teve uma estada excepcional. Temos o compromisso de estamos sempre voltados para as expectativas dos nossos hóspedes e clientes. Volte sempre! Atenciosamente, Andrea Natal Diretora Geral.
5 out of 5
Recommended
for Business Travelers
by Panu

This traveler left a rating score only Posted Nov 24, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler

In Rio there is no better

Posted Nov 24, 2014
As advertised "on the tin" truly an icon in fine hotels
5 out of 5
Recommended
for Couples
by Trevorfrom Cambridge UK

Trevor and Jacqui UK

Posted Nov 20, 2014 on Hotels.com
Staff brilliant
5 out of 5
Recommended
for Couples
by THIAGOfrom Goiânia

Tem como o hotel mais ilustre do país desagradar?

Posted Nov 19, 2014 on Hotels.com
Estadia agradável no hotel icônico do país. Staff atencioso. Serviço de poscina incrível. Quarto amplo e cama super confortável. Amenities Etro de muita qualidade juntamente com a estrutura do banheiro. Café da manhã sensacional com uma linda vista para a praia. Realmente vale o preço que se paga pela experiência.
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Nov 7, 2014 on Hotels.com