Ratings based on 211 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Justin, TX

Great room right on the beach!

Posted May 4, 2015
The facility was very nice. The staff helped arrange a tour of Rio for us. It was spectacular! The beach was wonderful too. We just walked out the front door and were handed a big beach towel and umbrella and had a great day in the sun.
1 out of 5
by A verified traveler

Worst customer service I've ever experienced

Posted Apr 6, 2015
Rude staff, unhelpful, couldn't be less informative!
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel agradavel em frente a praia.confortavel

Posted Mar 31, 2015
Check-in : tivemos q esperar meia hora no hall do hotel enqto arrumavam o quarto. Check-in comecava as 14h e chegamos às 17:30.Só um elevador funcionando. No mais tudo ótimo!!!
2 out of 5
by A verified travelerfrom New York, N.Y.

Definitely not a four star hotel

Posted Mar 10, 2015
The only asset this hotel has to offer is the location. Right across the street from the beach and the room provided an ocean view. Sadly the room definitely needs to be updated. Not enough outlets to support American plugs. Must bring an extension cord as well as a converter. The hotel doesn't provide converters. The bathroom vent was always falling of each day. The housekeeper noticed because when we would return to the room it was back in place and the vent would eventually come off before the morning. The bathtub offers a Jacuzzi but the heads of the Jacuzzi were rusted. Needless to say we didn't use it. Each time you stepped in the tub you would hear a crackling sound leading me to believe to save on the cost of a new tub a fitted tub was placed over the old one. Each day the bathroom would smell of cat urine even after housekeeping cleaned the room. Don't expect an iron in the room. If you want to iron your clothes you're forced to have the hotel provide that service for a fee. The breakfast was decent but the same items were being served each day so don't expect variety. The Wi-Fi was horrible. We payed for the service in the room and kept getting bumped out. If we go back to Rio we're definitely staying in another hotel.
3 out of 5
Recommended
for Couples
by A verified traveler

muito bom

Posted Feb 17, 2015 on Hotels
muito bom
3 out of 5
Recommended
for Business Travelers
by Carlosfrom Santiago

check in personnel

Posted Feb 16, 2015 on Hotels
Check in personnel not very friendly
3 out of 5
Recommended
for Business Travelers
by Omarfrom São Paulo

Tudo ok.

Posted Feb 3, 2015 on Hotels
OK
5 out of 5
Recommended
for Families
by Olandezfrom Uchoa

muito bom

Posted Jan 27, 2015 on Hotels
A estadia foi muito boa sem nenhum problema. Curtimos bastante.
4 out of 5
Recommended
for Families
by CLAUDINEIfrom CAMBORIÚ

SATISFEITO COM A ESTADIA

Posted Jan 26, 2015 on Hotels
TERRAÇO MARAVILHOSO, ACADEMIA COM APARELHOS BEM MODERNOS, SILÊNCIO PARA DORMIR, ÓTIMO CAFÉ DA MANHÃ...
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel muito bom

Posted Jan 25, 2015
Hotel muito bom, porém falta internet no quarto (para ter acesso 30,00 por dia) o café falta muita coisa apartir das 9. Na minha opinião se o café e até as 10 deveria ter tudo até o horário de fechar. Mais é um bom hotel, bem localizado e com ótimos funcionários.