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Reviews of ibis Copacabana Posto 2 Hotel

3.5 out of 5
ibis Copacabana Posto 2 Hotel
Rua Ministro Viveiros De Castro 134, Copacabana, Rio de Janeiro, RJ

Reviews

8.4

Very Good

Rating 10 - Excellent. 212 out of 487 reviews" "
Rating 8 - Good. 185 out of 487 reviews" "
Rating 6 - Okay. 65 out of 487 reviews" "
Rating 4 - Poor. 16 out of 487 reviews" "
Rating 2 - Terrible. 9 out of 487 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Isvaldo, CHANDLER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No more comments
Stayed 3 nights in Mar 2024

2/10 Terrible

Steven

Stayed 1 night in Mar 2024

10/10 Excellent

John

Stayed 1 night in Jan 2024
Response from Hotel Ibis Copacabana Posto 2 on Jan 22, 2024
Prezado Sr. John,Obrigado por avaliar nosso hotel.

10/10 Excellent

MARCIN, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Dec 2023
Response from Hotel Ibis Copacabana Posto 2 on Dec 29, 2023
Prezado Marcin,Obrigado por avaliar nosso hotel.

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 2 nights in Aug 2023
Response from Hotel Ibis Copacabana Posto 2 on Aug 28, 2023
Dear Harvey,We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 2.

10/10 Excellent

TOMMY

Liked: Cleanliness, staff & service, property conditions & facilities
Exelent
Stayed 3 nights in Jul 2023
Response from Hotel Ibis Copacabana Posto 2 on Sep 1, 2023
Prezado Sr. Tommy,Obrigado por avaliar nosso hotel.

8/10 Good

Fernando

Stayed 5 nights in Jul 2023
Response from Hotel Ibis Copacabana Posto 2 on Aug 28, 2023
Prezado Sr. Fernando,Obrigado por avaliar nosso hotel.

6/10 Okay

Anton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cleanliness needs improvement
Dirty, uncleaned room. Bathroom lacks maintenance. Walls thin, everything from the next room can be heard.
Stayed 3 nights in May 2023
Response from Hotel Ibis Copacabana Posto 2 on May 26, 2023
Dear Anton,Thank you for reviewing our hotel.

10/10 Excellent

Brenda

Stayed 1 night in Apr 2023
Response from Hotel Ibis Copacabana Posto 2 on Apr 30, 2023
Prezada Sra. Brenda,Obrigado por avaliar nosso hotel.

10/10 Excellent

Travis

Stayed 1 night in Apr 2023
Response from Hotel Ibis Copacabana Posto 2 on Apr 30, 2023
Prezado Sr. Travis,Obrigado por avaliar nosso hotel.

6/10 Okay

Malik

Stayed 2 nights in Dec 2022
Response from Hotel Ibis Copacabana Posto 2 on Jan 31, 2023
Prezado Sr. Malik,Obrigado por avaliar nosso hotel.

6/10 Okay

Joshua

Stayed 3 nights in Dec 2022
Response from Hotel Ibis Copacabana Posto 2 on Jan 31, 2023
Prezado Sr. Joshua,Obrigado por avaliar nosso hotel.

10/10 Excellent

Michael

Stayed 5 nights in Nov 2022

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Hotel Ibis Copacabana Posto 2 on Aug 28, 2022
Tal,Obrigado por avaliar onosso hotel.

10/10 Excellent

JOAO MARCOS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pessoal muito gentil e delicado
Stayed 1 night in Jul 2022
Response from Hotel Ibis Copacabana Posto 2 on Aug 28, 2022
Prezado Sr. João Marcos,Obrigado por avaliar nosso hotel.

8/10 Good

Rayhanur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay
Stayed 4 nights in Feb 2022
Response from Hotel Ibis Copacabana Posto 2 on Mar 31, 2022
Prezado Rayhanur, Obrigado por avaliar nosso hotel.

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022
Response from Hotel Ibis Copacabana Posto 2 on Mar 31, 2022
Prezado Barry, Obrigado por avaliar nosso hotel.

10/10 Excellent

Dewey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very very friendly. I felt as though it was my second home. I was very fortunate to have stayed at the Ibis Posto 2 Hotel.
Stayed 9 nights in Feb 2022
Response from Hotel Ibis Copacabana Posto 2 on Mar 31, 2022
Dear Dewey, Thanks for your words.

10/10 Excellent

Iara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
From employees to breakfast, everything was nice.
Stayed 3 nights in Jan 2022

4/10 Poor

lorena

Business traveler
Não oferecem banheiro externo com ducha
O custo benefício é bom, porém não custa ser mais cordial com os hóspedes e oferecer um banheiro decente com uma ducha pra ser usado depois do checkout. Acredito que como eu, muitos hóspedes fazem o checkout e querem deixar as malas no hotel pra curtir uma praia até o final do dia. Na volta tomar uma ducha antes de ir embora.
Stayed 1 night in Jul 2021
Response from Hotel Ibis Copacabana Posto 2 on Jul 29, 2021
Prezada Sra. Lorena, Obrigado por avaliar nosso hotel. Ficamos felizes por ter gostado do nosso custo benefício, tendo em vista o que ofertamos em nossos serviços. O banheiro social é utilizado apenas para necessidades fisiológicas ou higienização de mãos e rosto. Para disponibilizarmos um banheiro para cliente após o check-out apenas poderia ser o banheiro dos quartos, porém, após o check-out do hóspede, o mesmo é limpo para a utilização do próximo cliente.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel
Stayed 1 night in Jun 2021
Response from Hotel Ibis Copacabana Posto 2 on Jul 21, 2021
Obrigado por avaliar nosso hotel.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel! Great accommodation, great location, great price and wonderful staff that make you feel right at home.
Stayed 1 night in Jun 2021
Response from Hotel Ibis Copacabana Posto 2 on Jul 21, 2021
Dear, We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 2. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Quick check in, gave me an adapter to use for my American plug. Also let me do late check out. Will stay again
Stayed 2 nights in Dec 2020

4/10 Poor

Jackie, New York

Liked: Cleanliness
Disliked: Staff & service
The two front desk guys were helpful and kind, but the rest were unprofessional.
Stayed 2 nights in Oct 2020

6/10 Okay

Aaron

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ar condicionado precisa melhorar! Quase não resfriou
Stayed 1 night in Oct 2020
Response from Priscila Santos on Oct 15, 2020
Estimado Aaron, Agradecemos pelo feedback de sua hospedagem, pois ele é imprescindível na busca por melhorias! O ponto assinalado já foi passado ao setor correspondente para averiguarmos o ocorrido. Feel Welcome

10/10 Excellent

Joseph

Stayed 3 nights in Mar 2020

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and convenient
Nice. Not high end. Older building but clean. Great location for short walk to beach. No views as it’s between buildings.
Stayed 1 night in Feb 2020
Response from Priscila Santos-Guest Experience Supervisor on Mar 6, 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ice Stay
Very well situated in Copacabana. Hotel is in nice shape. Ac in the room was good. Not much view wise as its between buildings. Water super hot and very clean hotel. Not a 5 star hotel but a great hotel esp for the price and location. 2 blocks from the Praia/Beach.
Stayed 3 nights in Feb 2020
Response from Priscila Santos-Guest Experience Supervisor on Mar 6, 2020
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paper thin walls, felt like it was near a nightclub Carnival had ended but was extremely noisy. the shower was great hot water, till you saw that the bathroom was flooded
Stayed 1 night in Feb 2020
Response from Priscila Santos-Guest Experience Supervisor on Mar 6, 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kereon

Stayed 1 night in Feb 2020
Response from Hotel Ibis Copacabana Posto 2 on Nov 17, 2023
Kereon,Obrigado por avaliar nosso hotel.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Amenities
Very small rooms and bathroom. Terrible WiFi service. View of an alley.
Stayed 5 nights in Feb 2020
Response from Priscila Santos- Guest Experience Supervisor on Mar 6, 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Carefull when just having a coffee in the breakfast room. They charge for the whole breakfast. You are better off going off premise.
Stayed 5 nights in Jan 2020
Response from Priscila Santos on Jan 28, 2020
Dear, The breakfast room is reserved for our guests that will have our breakfast. To have just a coffee you could enjoy at our lobby/bar.

10/10 Excellent

Reuben

Stayed 5 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with family
Felizmente utilizamos somente para dormir, pois as condições não foram agradáveis. Café da manhã precisa melhorar muito
Stayed 3 nights in Dec 2019

8/10 Good

Marcia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Luis Felipe Rodrigues- Supervisor de Exp on Dec 12, 2019
Olá Marcia, O hotel Ibis P2 agradece sua avaliação e o seu feedback :) Esperamos vê-la em breve!

10/10 Excellent

Pedro

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the hotel was a good value for your money. I would stay here again!
Stayed 6 nights in Nov 2019
Response from Luis Felipe Rodrigues- Supervisor de Exp on Dec 9, 2019
Hello Sir Pedro, Ibis P2 is happy with your satisfaction and we look forward to seeing you again with us. Have a great day

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that they speak English and Spanish language fluently
Stayed 6 nights in Nov 2019
Response from Luis Felipe Rodrigues- Supervisor de Exp on Dec 9, 2019
Hi We are happy to hear that you enjoyed the hosting and that detail of the receptionists being bilingual. We hope your return more often to stay at Ibis P2

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Easy to find. Good location and excellent value. Clean but enough for 1 night
Stayed 1 night in Oct 2019
Response from Luis Felipe Rodrigues- Supervisor de on Dec 9, 2019
Hello Glad you liked the location, we were happy for that. We hope to have more chances to please you regarding cleanliness. See you

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Habitaciones ruidosas, limpieza mala. Muy por debajo en comparación con Ibis de otros países
Stayed 4 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service
Worst stay in 20 years of travel. Avoid!!
Horribly incompetent staff tried to short me on my stay, claiming hotels.com/expedia did not pay them. They made me call hotels.com rather addressing the internal, business to business matter themselves, insinuating it was my fault, despite my showing my reservation proving the length of my stay and my payment in full. When hotels.com staff called them, they failed to answer their phone. They wasted two hours of my day and ruined my final vacation day. In the end, the fault was theirs, but I received a shoulder shrug and thumbs-up rather than an apology. To add insult to injury, someone tried to enter my room without knocking first; when they realized I was in the room, they exited before I could identify them. Don't waste your time, risk your money, or risk your vacation.
Stayed 1 night in Sep 2019

8/10 Good

Pablo

Liked: Cleanliness, staff & service, room comfort
fare stay
- Good location - Fare Price - Hall looks old and smells.. I think there is room for improvement here 😊 Over all, it is good
Stayed 1 night in Sep 2019
Response from Luis Felipe R.- Guest Experience Supervisor on Sep 9, 2019
Dear Pablo, Thank you so much for your feedback. We are happy to know that you had a good experience during your stay with us. We inform you that we're already working on improvements and soon we'll be better than today B) Hope to see you soon! Feel Welcome.

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I like the service the most! The staff were nice and very helpful with the request I asked. the state of the room was less than the best. The toilet flush was partly covered with mold and the bedside table was oily. One of the lamp was also blown. It might just be an unfortunate room for an otherwise pleasant stay though!
Stayed 2 nights in Feb 2019
Response from Luis Felipe Rodrigues on May 15, 2019
Dear guest, Thank you for your preference and feedback and I already transmit this information to the correspondent department to verify what could happen during your stay. We pursue to offer the best experience to our guests and your feedback is essencial to build this. Thank you in advance,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would have preferred that our room had an iron and board, and also wish an ice machine were available somewhere other than in the kitchen of the building.
Stayed 5 nights in Feb 2019
Response from Luis Felipe Rodrigues on May 17, 2019
Dear guest, We have an iron room on the fourth floor that works 24h a day for use of all of our guests. We feel sorry that you miss it. About the ice machine, we just have it in our kitchen but you could ask it for us when its necessary and we'll provide it for you :)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel great location they have only to improved a little the service and cleanlinng !
Stayed 2 nights in Mar 2019
Response from Luis Felipe Rodrigues on May 15, 2019
Dear guest, Thank you for your preference. Your opinion is very important to us!

8/10 Good

albertus

Liked: Staff & service
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, clean towels and friendly staff. Color TV
Stayed 6 nights in Dec 2018
Response from Luis Felipe Rodrigues on Jun 7, 2019
Dear, We are very pleased to know that you have had a good experience and thank you for your preference. Your opinion is very important to us!

10/10 Excellent

Jay, Chantilly, VA, USA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It provided exactly what we were looking for. A safe, clean place to stay while visiting my wife's sister's family. Easy 3-block walk to the beach. Free loaner sunshade beach umbrellas.
Stayed 7 nights in Dec 2018
Response from Luis Felipe Rodrigues on Jun 7, 2019
Dear, We are very pleased to know that you have had a good experience and thank you for your preference. Your opinion is very important to us!

6/10 Okay

Verified traveler

Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2018