Ratings based on 72 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Don

Nice hotel close to the beach. Great view.

Posted Apr 6, 2014
The staff was friendly. They spoke English as well, which made it easy to communicate for me.
5 out of 5
Recommended
for Couples
by r from Seattle

5* in beautiful Rio

Posted Mar 8, 2014
Pros: rooms, view, hotel staff, English speaking and very helpful. Prompt room service.
Cons: Hotel concierge needs to warn tourists about being careful especially in the tour that they organize. Guide should be guides and be there all the time
Location: See sunset from a point withing walking distance (Arpoador). Take the train to Corcovado. Don't miss Columbia bakery. Truly worth the trip.
We had a fantastic time in Rio. Hotel staff was nice, Japanese restaurant excellent. And, we were lucky some Seahawks happened to be staying there at the same time. One thing we were not impressed. On our day 1 we and 9 other guests from the hotel went to see Carnival practice through hotel concierge. Guide took us in a van to the stadium and we had to work through the crowd to get to our seats. 2 of the guests lost everything in their pockets. Apparently some small children and adults work as a team. We were told by my colleague here in USA who is from Brazil that when in the crowd keep your hands in the pocket or don't let go your purse. Guide was supposed to be there "all the time" but was never there. Other than that one incident where we felt bad for these 2 couple this was the most fantastic trip and everything about the hotel except this one concierge incident was outstanding.
4 out of 5
Recommended
for Business Travelers
by Travel Panama from Pty

Beach front...

Posted Feb 21, 2014
Pros: location
Cons: rates
Location: great
Great location, beach front and close to everything, very safe. The attentive staff. highly recommended
5 out of 5
Recommended
for Everyone
by Alex from São Paulo

Awesome hotel

Posted Feb 3, 2014
Great experience, I strong recomend! Staff very polite and everything was perfect! The room Iit is also veru good, excelent. The ocean view room is a good choice
5 out of 5
Recommended
for Everyone
by S Lee from Plano TX

First Class Accommodations

Posted Jan 31, 2014
Pros: English speaking Staff. Bar,Concierge and Health club staff provided good information regarding area restaurants and sights to see in the area.
Location: Good location with safe access to area restaurants, shops and ATM locations.
The location of this hotel provided a good experience of the surrounding natural beauty of Rio. Experienced friendly people from the wait staff of local area restaurants and local patrons within those restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and excellent staff

Posted Jan 20, 2014
4 out of 5
Recommended
by A verified traveler

A lot of money won't get you anywhere here...

Posted Jan 8, 2014 on Hotels.com
I guess I expected more from the price I paid. For $750/day I expected to have breakfast included. I imagined that there would be several lounge chairs available for guests to use on the rooftop. I assumed the water of the small pool would be fresh and cool. On the positive side, they have nice lounge chairs on the beach, under nice umbrellas. And the view… the view to the Copacabana New Years' fireworks was absolutely stunning.
5 out of 5
Recommended
for Couples
by Dr. Omar Mazzoni from Washington, DC, USA

Posted Jan 5, 2014 on Hotels.com
It was a great experience.
5 out of 5
Recommended
for Business Travelers
by CJ from Ci

Great hotel with great location

Posted Jan 5, 2014 on Hotels.com
We upgraded to executive club. We had a great time. The hotel is excellent compared to what is available. We will definitely stay there again.
5 out of 5
Recommended
for Everyone
by Lee from London

Yes, this hotel truly has it all

Posted Jan 3, 2014
Pros: Central location Friendly staff Cleanliness
Cons: The only criticism I had is that the room wasn't cleaned early enough. Came back one lunchtime to find out the bed hadn't been made.
Location: Not much more to say. Location is perfect. Lots to do in the area.
From the moment we arrived the experience was second to none. The staff were extremely (yes, extremely) polite and always willing to help. The room was impeccable and the facilities were just as impressive. The proximity to the beach and some amazing restaurants is another huge advantage. Everything you'd need for a short stay in this fascinating city is located within a short walk from the JW Marriott. The JW Marriott is not the cheapest of hotels in Rio but, if you're prepared to pay a bit more, it is great value for money.