Ratings based on 188 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excelente

Posted Feb 10, 2015
Perto da praia, luxuoso, excelente atendimento, instalacoes espaçosas, serviço de quarto muito bom!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom chicago

Amazing location. Excellent rooftop and lounge

Posted Feb 6, 2015
Enjoyed spending the weekend in The JW Marriott. Very nice location with excellent views of the beach.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 3, 2015
Excellent location and staff. Rooms a bit run down.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Jupiter, Fl

Excellent location. Excellent hotel.

Posted Jan 30, 2015
Pros: Location. Concierge desk was most helpful. Staff gladly allowed us to stay and use pool for hours after checkout while waiting for evening flight.
Cons: Pool area, but I understand this might be impossible with space constraints.
Location: Copacabana beach is across the street, need I say more? Pseudo French restaurant next door to the west, and to the East a couple more restaurants.
Enjoyed being in the heart of Copacabana Beach. Room was standard room, clean and with average appointments. The overall appearance of the hotel is fine. The pool area is lacking. Small pool, no whirlpool/Jacuzzi. Pool area bathroom, sauna area is way too small. Breakfast is excellent but at close to $35US per person, shouldn't it be?
3 out of 5
Recommended
for Everyone
by A verified traveler

gute Lage

Posted Jan 28, 2015
enttäuschendes Zimmer ------------------------------------
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location. Beach across the street

Posted Jan 23, 2015
Pros: Location, staff, manager were very friendly, courteous & at your service at all times. They offer complimentary wifi at the lobby, rooftop pool & g.
Cons: Add complimentary wifi to hotel rooms.
Location: Beach across the street, walking distance to ipanema beach, you can see a view of the Christ redeemer & sugar loaf mountain. There's capriciossa resta
The staff were always very friendly, at your service, they all speak English & various languages. Perfect location, beach is across the street & hotel provides umbrellas & beach chairs at no cost. My boyfriend got sick & the manager calked a Dr to come immediately to our room. The Dr called the pharmacist & within 30 minutes delivered his prescription to our room (he didn't get sick due to hotel food) The concierge was great also. One of the tours cars air conditioning was not working & it was very hot. They reimbursed us 50%.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel kept a new feeling good as hilton hotel

Posted Jan 15, 2015
Good hotel prefer the windsor atlantico further up the beach but only because the staff hotels otherwise equal. The staff were ok hotel too strict with room bills Got locked out of the room 4 times for n9 reason internet cancelled and blocked by mistake. Should not happen in a hotel of this service quality band
4 out of 5
Recommended
for Everyone
by A verified traveler

Conforto com Requinte

Posted Jan 5, 2015
Pros: Requinte, conforto, cama muito confortável.
Cons: Controle nos serviços de quarto, bar e restaurantes.
Localizado numa região central da praia de Copacabana, o hotel nos proporciona muito conforto, hospitalidade, segurança e serviços. O único ponto negativo na nossa estadia foi no momento do check-out, onde foi constatada diversas divergências no fechamento da conta, no entanto, foram regularizadas.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Preston UK

Location location location

Posted Jan 4, 2015
Perfect location. food in the executive lounge was above average. The executive lounge staff where very friendly. The bar service was excellent and the bar staff where great , Alberto , Yousuf , jamile and others. The concierge was very helpful specially Rosana .. She is excellent !! She puts so much effort in what she do and all with a personal touch !! Top marks for her ! Some of The reception team where less friendly but I don't blame them new year is a crazy season ..Douglas was very good. They can do with a bit of more working under pressure training. Marina a trainee at the rooftop bar was very helpfuI. New Years Eve rooftop party was amazing !! Thanks to Liz food manager .. Great job ! I would definately go back again and recommend it to friends !!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom michigan

Great position on Copacabana beach.

Posted Jan 4, 2015
Pros: Location.
Cons: Executive lounge could be bigger to accommodate all the guests paying for executive rooms.
We stayed over the NYE party time. The price of the room more than doubled at that time of year, but unfortunately the services dropped. We stayed in an executive room with use of the executive lounge, and were extremely disappointed that the lounge was closed at 3pm on NYE and the only compensation was a voucher for 1 complimentary glass of wine each and an appetizer to share between two. Then on 1st January the restaurant was closed and only room service offered! We purchased tickets for the NYE roof top party. Extremely overpriced for what was offered. I would stay there again, but not over a holiday period as I felt they were thinking of their bottom line rather than their guests at that time of year.