Ratings based on 10 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
80% of guests recommend
3.4 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

I would not repeat!

Posted Aug 7, 2014
The only goox thing about this hotel is the location. Everything elae needs huge improvement... The room is not clean enough, the sofa has big spots, the personal is not too friendly snd if you are hungry you have to request the menu from a nearby restaurant... Not a good experience
4 out of 5
for Families
by Rich from Australia

Nice hotel close to everything

Posted Apr 18, 2014
Pros: The size of the rooms.
Cons: Faster lifts. Cleaner rooms and more cooking items and utensils, cutlery and plates.
Was a nice stay and very easy to walk to shops, restaurants and beach. The only problem is the lifts. They are so slow and you waste so much time waiting for them.
5 out of 5
for Everyone
by Edwin from Miami, fl

Great hotel

Posted Mar 31, 2014
Pros: Great location and view. The room very comfortable.
Location: Close to the beach, restaurants and transportation
The hotel is centrally located. Few blocks away from the beach and transportation
4 out of 5
for Families
by patrizio blandina from firenze italy

very well located in a pleasant neighborhood

Posted Oct 6, 2013 on Hotels.com
apartment very comfortable in size, terrific view from the balcony. Needs some refurbishments in the bathroom and the kitchen.
3 out of 5
by Trompi from Houston

Posted Jul 8, 2013 on Hotels.com
I thhink for the price thay can invest in Bedding and Towells, they look realy bad ,,
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 4, 2012 on Hotels.com
4 out of 5
by A verified traveler from San Antonio TX

Rio November 2011

Posted Nov 24, 2011
Location: Leblon. Close to everything great shops and all key areas to visit. Also I felt secure very secure in this area
This is an expensive hotel however it is located at the heart of one of the best places in Rio close e everything you would want to see and easy access to the beach. The service is excellent. The only negative is that on this second visit to this hotel I ended up staying in a room that did not have a nice and secure lock on the door as you would expect in a hotel of this quality. They need to address this on a few of there rooms. Ensure that you do not end up on one of these rooms. Also the breakfast needs to be complimentary for the price they charge.
4 out of 5
for Families
by A verified traveler from New Orleans, LA

Rio de Janeiro vacation

Posted Jun 21, 2011
It was a great time! Rio is a beautiful city. The food and music are the best! The hotel was nice (apartment style so you could cook) and very close to the beach and shopping! Leblon (city the hotel is in) is the safest area in Rio de Janeiro.
3 out of 5
by A verified traveler from Tehran

not impressed

Posted May 27, 2011
the noise pollution around the hotel especially traffic sounds did not let us a comfortable rest and sleep even in nights,and the windows didn,t prevent noise at all.
4 out of 5
by A verified traveler from Guam, US island, Micronesia

Great complimentary coffee, by the thimble full sized cup

Posted Apr 14, 2010
Leblon is an upscale neighborhood with many excellent restaurants within walking distance of Mercure. The beach was a disappointment, removed from the hotels, street restaurants,and apartments. by a 2 lane service road and another wide boulevard that beach users have to cross. Relatively quiet atmosphere.The only live music found was on Copacabana beach, where an elderly band could barely get through Girl From Ipanema and did not know Copacabana song nor another popular bossa nova song. However, I was assured that there was a bar or restaurant in Ipanema beach area that had live bossa nova music every night. Mercure restaurants were adequate. Breakfast restaurant on top floor was also used at lunchtime and had great view of city from the patio. Mercure hotel room had kitchenette with a few basic items of tableware and cooking utensils. No soup bowls or ladles. Supermarket just 2 blocks away. There were free shots of expresso in a thermos in the lobby. Excellent coffee, served in the tiniest mini-cups you can imagine. Two free PC's available in the lobby for guests seemed to be always available and working. Front desk staff were friendly and very helpful despite our broken Portuguese and Spanish. Their English was acceptable. On checkout, Mercure cashier tried to double charge for prepaid room, but Expedia Manager intervened to ensure correct billing.