Reception

Reviews of Windsor Martinique Copacabana

3 out of 5
Windsor Martinique Copacabana
Rua Sa Ferreira, 30 Copacabana, Rio de Janeiro, RJ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 551 out of 1000 reviews" "
Rating 8 - Good. 338 out of 1000 reviews" "
Rating 6 - Okay. 85 out of 1000 reviews" "
Rating 4 - Poor. 13 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stanislav

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, friendly staff, VERY CLEAN, RESPECT TO THE CLEANERS! The breakfast was wonderful
Stayed 5 nights in Apr 2024

8/10 Good

Melissa

Traveled with group
Liked: Cleanliness, staff & service
Perfect location. Walking distance to Copacabana beach and Ipanema beach. Tourist tours accessible to the hotel. Unfortunately the full 16 days we stayed, the pool was having maintenance done. So no pool for us.
Stayed 16 nights in Mar 2024

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
3 star hotel with a 5 star location. Staff were always helpful but the hotel was very much 3 star. Crowded breakfast room and swimming pool not in operation during stay. Hotel could do with an up date.
Stayed 7 nights in Mar 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great access to the beach
Stayed 3 nights in Mar 2024

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 7 nights in Mar 2024

6/10 Okay

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything, the location, facilities, employees attention.
Stayed 11 nights in Feb 2024

10/10 Excellent

Kelvin, Bronx

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 5 nights in Dec 2023

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at the Windsor Martinique Copacabana was nothing short of spectacular. I felt welcomed by the warmth of the staff and the vibrant energy of Copacabana Beach. Let's start with the unbeatable location: less than one block from Copacabana Beach! Spending my days sunbathing on the soft sand, taking refreshing dips in the turquoise waters, and strolling along the lively promenade was a dream come true. The staff at the Windsor Martinique truly made my stay exceptional. They were friendly, helpful, and genuinely went the extra mile to ensure I had a memorable experience. From recommending hidden gems in the city to helping me navigate public transportation, their local expertise was invaluable. I especially appreciated the warm smiles and cheerful greetings when I passed the reception desk. The breakfast buffet was delicious. Each morning, I was greeted by a vibrant spread of fresh fruits, flaky pastries, savory cheeses, and local delicacies. My room was small but cozy. It was spotlessly clean, tastefully decorated, and equipped with everything I needed for a comfortable stay. Furthermore, the bed was comfortable, and the air conditioning was a welcome relief from the Rio heat. I wholeheartedly recommend the Windsor Martinique Copacabana to anyone seeking an unforgettable experience in Rio de Janeiro. It's the perfect blend of prime location, exceptional service, delicious food, and comfortable accommodations.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
broken bed, faulty air conditioning, safe not working
Stayed 1 night in Dec 2023

6/10 Okay

hector

Traveled with group
Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Dec 2023

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing for me is that they’re not pet/guest friendly and had hidden charges; like, they charged way too much for the snacks and drinks inside the fridge and I much rather have just gone out and bought my own. I think it’s best they don’t have snacks in your room and load the little fridge with drinks because it’s taking up space. Also, one more thing I did not appreciate. Although I left my do not disturb sign on the door they still went in and when I returned back to my room they had left a message under my door saying I could use cleaning to contact them when I returned. Was the day before next day I was supposed to be checking out. I won’t be staying there again. However, do to the staff all being very polite, and the breakfast, and if someone doesn’t mind some of the things I didn’t like, I’ll say it’s a great hotel to stay at. I’m just very picky and hard to please. It felt safe and was only a half block from the Copacabana Beach.
Stayed 5 nights in Dec 2023

2/10 Terrible

Robert

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Really bad. Staff were rude from the get go. Rooms are dated, small and over priced. Noisy as hell in the morning when cleaners start their work at 730am. Brutal
Stayed 1 night in Dec 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with great staff
Stayed 9 nights in Dec 2023

8/10 Good

vicki

Traveled with family
Liked: Amenities
Very nice stay. Neighborhood is not great.
Stayed 3 nights in Dec 2023

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful.
Stayed 3 nights in Dec 2023

8/10 Good

David

Traveled with family
Liked: Cleanliness, property conditions & facilities
It being just a block off the beach area !
Stayed 4 nights in Nov 2023

10/10 Excellent

Sasa

Liked: Cleanliness, staff & service, property conditions & facilities
Safety and friendly staff
Stayed 7 nights in Oct 2023

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location. We could not have asked for more. Right at Copacabana Beach and the hotel offered a varied of tours which you were picked up at the hotel door. The prices for tours were great. We decided to do a last minute tour, and they were able to arrange the pick up within 8 hrs window. The rooms are small, but we are in Brazil - most hotel rooms and airbnbs will be small. Many places to eat for tourists and many places for locals at Nossa Senhora de Copacabana street and Michael Lemos. Food in Brasil is amazing. If we didnt want to walk around, the hotel had breakfast, lunch, and dinner for a subcharge. No parking, taxis and ubers at the door. Its walking distance to Arpoador and Ipanema. All you need to go to the beach is yourself and money since everything else is at your feet. Hotel provides beach towels and has a small pool. The drive to the airport depending on traffic is about 45 to 60 min to GIG . Im sure that I'm forgetting something that you might want to know.
Stayed 4 nights in Oct 2023

8/10 Good

Quentin J.

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

kristian, santiago

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very near of the beach, many places to buy, restaurants near. transportationb very easy.
Stayed 4 nights in Oct 2023

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, clean well located, friendly staff, the room was very small, but confortable.
Stayed 2 nights in Sep 2023

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a decent location.
Nice hotel and well-located for the beach. It's clean and the staff were very welcoming and friendly, who forgave my poor Portuguese and many spoke English. It's perhaps on the smaller-side and is more like a UK 3-star rated hotel, but for the price it's good. The rooftop pool and bar are a nice touch. Food was decent, if not amazing. Breakfast offered a good selection and great for fuelling up before those early tour pick-ups. Overall would recommend if you're the type of traveller that just needs a base and aren't planning on spending a huge amount of time in your room/using facilities. Thank you for a lovely stay.
Stayed 3 nights in Sep 2023

8/10 Good

Hernan

Stayed 2 nights in Sep 2023

8/10 Good

Murray

Stayed 3 nights in Sep 2023

6/10 Okay

Lorenzo

Traveled with family
Liked: Staff & service
Good location, facility is old, needs improvement, however personnel is very good. I can not fully recommend this facility.
Stayed 2 nights in Aug 2023

10/10 Excellent

Diogo

Stayed 2 nights in Jul 2023

6/10 Okay

Bruno

Traveled with family
Liked: Cleanliness, staff & service
Very clean, friendly and supportive staff, great location. The hotel is well-priced for its location. Amenities are few, for example the room doesn't have extra towels, and they have no clocks so you have to rely on your mobile phone. Breakfast buffet is extremely overpriced for mediocre food (but admittedly great coffee). Rooftop pool and bar are nice, but pool is small and the view is limited. Overall the spaces feel cramped and gives a sense of having been fit together like a game of Tetris. I would probably stay here again for the location alone, but would forego the expensive breakfast and just walk 1-2 blocks to any number of great breakfast places at less than 1/2 the price.
Stayed 4 nights in Jul 2023

10/10 Excellent

joel

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal and convenient location on Copacabana
Stayed 3 nights in Jun 2023

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent stay at this hotel. Staff was very nice and helpful. Location was excellent, less than a block from Posto 5 of Copacabana Beach. Room was a little older, but well maintained and clean. Air conditioning worked well. Mattress was a little hard and uncomfortable.
Stayed 4 nights in May 2023

4/10 Poor

Brian

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The bathroom sink area and the desk under the TV, was infected with ants. I was bitten a few times, while in bed my first night there. I was only offered to move to another room (which would have been a inconvenience, since my personal items were already spread out amongst the room). I was never offered a discount for this inconvenience. My stay in the room was horrible...
Stayed 2 nights in May 2023

10/10 Excellent

Jhony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rio de Janeiro stay
Stayed 2 nights in Mar 2023

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is very clean. staff are helpful. water pressure is good. convenient location in Copa. I would stay here again for sure.
Stayed 12 nights in Feb 2023

10/10 Excellent

Mehmet

Stayed 3 nights in Feb 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and an overall great time
Stayed 5 nights in Feb 2023

6/10 Okay

Sergio

Liked: Cleanliness, staff & service, amenities
Rooms are small, there's better options for the price range.
Stayed 1 night in Feb 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay.
Stayed 5 nights in Jan 2023

8/10 Good

Emmanuel

Traveled with family
Liked: Cleanliness, staff & service
Okay

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and service. Sergio who runs the group at the front desk is exceptional.
Stayed 18 nights in Dec 2022

6/10 Okay

Joshua

Stayed 4 nights in Dec 2022

10/10 Excellent

Hilary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent

10/10 Excellent

Herberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel in a very nice area by Copacabana Beach. The staff is very friendly and professional. I’ll definitely stay there again.

10/10 Excellent

Patrick

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this property (and there are so many great things) is the staff. The entire staff is phenomenal and they really care about you being safe and having a good experience.
Stayed 8 nights in Nov 2022

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were super helpful when we needed information on things to do around the area. Also de breakfast buffett was really good. super fresh and a lot of options.
Stayed 6 nights in Nov 2022

10/10 Excellent

Moly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 2-min walk to the beach; staff are very friendly; walking distance to stores, pharmacy, salon, etc.
Stayed 7 nights in Oct 2022

10/10 Excellent

Leila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and clean rooms.
Stayed 3 nights in May 2022

10/10 Excellent

Leila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Clean and safe place to stay. Personel is very prestative and helpfull. Lo
Stayed 1 night in May 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. It was a great location with restaurants and bars close at hand and Avery short walk to the beach. Great place for a return visit.
Stayed 20 nights in Apr 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 26 nights in Mar 2022