Ratings based on 360 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Wien

Hier fühlt man sich gut aufgehoben

Posted Dec 15, 2014
Pros: Service an der Rezeption, Pool am Dach
Es war unser 2. Aufenthalt nach fast 10 Jahren, an der Einrichtung merkt man auch ein wenig den Zahn der Zeit. Ansonsten gibt es aber rein gar nichts auszusetzen, das Personal ist ausgesprochen freundlich und besonders an der Rezeption ist man zu jeder Zeit bemüht, etwaige Probleme so effizient wie möglich zu lösen. Die Lage ist gut, etwas abseits des Trubels der Copacabana, trotzdem kommt man überall rasch hin. Von der Dachterrasse mit kleinem Pool hat man einen tollen Rundumblick. Der Preis scheint für den Standard relativ hoch, ist verglichen mit den anderen Hotels in Rio aber akzeptabel.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Montreal

Good location, helpful staff

Posted Nov 25, 2014
Pros: The front desk was very helpful all the time and usually managed to resolve the issues.
Cons: It's very difficult to reach the hotel using the provided phone numbers if one needs to change the reservation for example.
Location: Two blocks away from the beach ~10 minutes walk. It is well connected by public transportation.
The hotel is a little bit dated, but the amenities are appropriate to the hotel's rating. What is not mentioned on Expedia is that the hotel provides courtesy shuttle services to/from the airport which can be requested through the hotel's web-site; as well as on weekdays to downtown, which needs to be booked at the front desk . Guests of the Windsor Plaza can also use the beach gear of Windsor Atlantica located at the beach on a first-come-first-served basis. They also offer a number of tours that can again be booked at the front desk almost up to the last minute of course depending on availability. Paying by cash is preferred, paying by credit card results in extra charges. As others mentioned the rooms toward the front of the hotel can be noisy as the traffic is permanent big on Avenida Princesa Isabella. Noise isolation, old pipes are definitely issues if someone sensitive to noises. Earplugs are highly recommended.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal

Very good place in Copacabana

Posted Nov 25, 2014
Pros: Reception Staff
Cons: English of other staff members.
Location: Very good location near to the beach and other attractions.
Excellent and very helpful staff at the reception, very helpful. Other staff was ok.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle, WA

Fine hotel with parking on Copacabana

Posted Oct 29, 2014
Pros: Location, staff, service, parking, breakfast.
Cons: The television service was very noisy for cable.
Location: Close to Leme and Copacabana beaches; the Jardim Botanica, best attraction in Rio, is about a 3 miles. Look into renting bikes BEFORE you arrive.
Did I mention the parking? The breakfast was excellent, and the view from the pool area on the roof was definitely worth seeing. The staff was also very good; several spoke English well enough to be understood on diverse topics, and they were very helpful with directions and tips for local attractions. Elton was especially good with directions.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

部屋料金に見合ったホテル

Posted Oct 7, 2014
Pros: 日本語の新聞のサービス。
相対的に満足しているが 1)朝食付きは良いが野菜がほとんど無かった。 2)プールが極端に小さく毎日の日課である水泳ができなかった。 などに改良点がある。
2 out of 5
by A verified travelerfrom Tokyo

ビーチに近い古いホテル

Posted Sep 25, 2014
Pros: フロントのスタッフはてきぱきしており、チェックインもとてもスムーズでした。市内観光ツアーの手配もしてくれて、とても助かりました。
コパカバーナ海岸に徒歩圏内で、24時間のスーパーも近くにあり便利なロケーションでした。ただ、建物が古く、水回りや全体的な清潔感には欠けます。部屋の広さも日本並で、2名で宿泊した際、スーツケース2つを広げる場所に困るほど狭かったです。
2 out of 5
by A verified traveler

Elevators took forever to go up and down.

Posted Sep 21, 2014
Pros: The view.
Cons: They need more elevators or less guests. More check out staff needed around lunch time, as check outline was long.
Elevators took forever to go up and down. Room key kept failing so I had to reset it every day. The only food in the resturaunt was buffet, the food was drab, dry and overcooked.
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Sep 16, 2014 on Hotels.com
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle, WA

Centrally Located at Copacobana

Posted Sep 16, 2014
Pros: Staff, free shuttle service to the International Airport. Roof deck with pool.
Cons: Room size.
Location: The location is very good. Close to the beach and nearby bars/restaurants. There is a Brazilian style buffet restaurant across the street.
My decision to book this hotel at the end of a business trip was the location. The hotel itself is kind of boring. The good items had been the roof deck with pool and the courtesy of the staff. In addition their English is better than average. Positive was the free shuttle service to GIG. The only problem for me was the small room. Otherwise the hotel is recommendable.
4 out of 5
Recommended
for Getaway With Friends
by Ivanafrom Mogi das Cruzes

Tem serviço de praia!

Posted Sep 9, 2014 on Hotels.com
Ótima estadia, hotel muito bom, oferece serviço de praia, emprestando guarda-sol, cadeira e toalhas. O serviço é excelente, mas demorou um pouco para ser feito o check-in, esperei mais ou menos uns 30 minutos para poder entrar no quarto. O café da manhã é divino, tem muita variedade. ponto negativo foi que achei a cama desconfortável, muito mole.