Ratings based on 374 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved Rio, loved Windsor Plaza!

Posted Feb 10, 2015
Pros: Pretty much everything.
Cons: We could have stayed there longer.
Location: Close to or accessible to all the iconic Rio attractions.
What a great choice! Lovely staff, great location just a block from the beachfront, comfy rooms & beds, hearty breakfasts & reasonably priced. Nothing swish but a good quality 4-star hotel that we'd recommend to anyone who wants to be near Copacabana Beach. Only wish we could've stayed on for Carnival!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel muito bom, pertinho da praia - duas quadras.

Posted Jan 31, 2015
Atendimento excelente. Chegamos antes do combinado e fomos imediatamente acomodados. Funcionários prestativos e muito educados. Segurança nota mil. Bom restaurante e muito bom break fast. Área de lazer boa, porem a piscina é pequena. Possui sauna e academia, mas não utilizamos. TV a cabo com poucos canais, mas suficientes. Higiene e limpeza muito boas. Os quartos não são grandes. Falta espaço para circulação, mas irrelevante. Muito silencioso. Recomendo.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel close to the beach

Posted Jan 31, 2015
Pros: The staff is very help full and polite, and the wireless internet is very good
Cons: Increase food option in the menu. Improve TV plan, good for movies but limited for sports and kids channels.
Location: Location is very good and functional, is close to the Copacabana beach and also to the downtown, there are some shoppings very close as Riosul.
This Hotel is a good option if you like to be close to the beach and to the downtown at the same time, facilities are not new but they are good, enjoyable and very complete, room service and restaurant menu although is limited the food is good and the service is fast.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom TOKYO

日本茶と新聞のサービス

Posted Jan 30, 2015
初日到着時、緑茶とお菓子のサービスがありました。また、毎朝毎日新聞のコピーが届けられました。赤ちゃん連れの二人旅行をしたのでしが、朝食ブッフェでミルク用のお湯を水筒に入れて欲しいとお願いしたところ、2日目からは同じ人が声をかけてくれたり、コーヒーを取りに行かなくてもポットで持ってきてくれる気遣いがありました。スタッフは英語も通じました。 部屋はイグアスのリゾートホテルに宿泊した後だったため思ったより狭く感じ、三階だったので道を挟んで向かいの建物が見えたため、あまりカーテンを開けられなかったのが少し残念でした。 バスタブありにしたのですが、結局お湯を溜めて使いませんでした。
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel agradável, perto da praia e de alguns pontos

Posted Jan 14, 2015
Tranquila a estadia, funcionários atenciosos, máxime a gerente Julia de toda competente.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mexico

cerca de la playa muy bien ubicado buena comida

Posted Jan 3, 2015
El personal excelente, buena comida, muy buen servicio la piscina en la terraza muy gusto y privado
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Wien

Hier fühlt man sich gut aufgehoben

Posted Dec 15, 2014
Pros: Service an der Rezeption, Pool am Dach
Es war unser 2. Aufenthalt nach fast 10 Jahren, an der Einrichtung merkt man auch ein wenig den Zahn der Zeit. Ansonsten gibt es aber rein gar nichts auszusetzen, das Personal ist ausgesprochen freundlich und besonders an der Rezeption ist man zu jeder Zeit bemüht, etwaige Probleme so effizient wie möglich zu lösen. Die Lage ist gut, etwas abseits des Trubels der Copacabana, trotzdem kommt man überall rasch hin. Von der Dachterrasse mit kleinem Pool hat man einen tollen Rundumblick. Der Preis scheint für den Standard relativ hoch, ist verglichen mit den anderen Hotels in Rio aber akzeptabel.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Montreal

Good location, helpful staff

Posted Nov 25, 2014
Pros: The front desk was very helpful all the time and usually managed to resolve the issues.
Cons: It's very difficult to reach the hotel using the provided phone numbers if one needs to change the reservation for example.
Location: Two blocks away from the beach ~10 minutes walk. It is well connected by public transportation.
The hotel is a little bit dated, but the amenities are appropriate to the hotel's rating. What is not mentioned on Expedia is that the hotel provides courtesy shuttle services to/from the airport which can be requested through the hotel's web-site; as well as on weekdays to downtown, which needs to be booked at the front desk . Guests of the Windsor Plaza can also use the beach gear of Windsor Atlantica located at the beach on a first-come-first-served basis. They also offer a number of tours that can again be booked at the front desk almost up to the last minute of course depending on availability. Paying by cash is preferred, paying by credit card results in extra charges. As others mentioned the rooms toward the front of the hotel can be noisy as the traffic is permanent big on Avenida Princesa Isabella. Noise isolation, old pipes are definitely issues if someone sensitive to noises. Earplugs are highly recommended.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal

Very good place in Copacabana

Posted Nov 25, 2014
Pros: Reception Staff
Cons: English of other staff members.
Location: Very good location near to the beach and other attractions.
Excellent and very helpful staff at the reception, very helpful. Other staff was ok.
4 out of 5
Recommended
for Families
by gilsonfrom Recife PE

Muito boa

Posted Nov 21, 2014 on Hotels.com
Foi uma boa estadia não por motivo do hotel, o tempo não ajudou muito, mas o hotel foi muito bom espero em uma outra oportunidade visitar o Rio irei sim me hospedar la novamente.