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Reviews of Hotel De La Couronne

3 out of 5
Hotel De La Couronne
5, Rue De La Couronne, Riquewihr, Haut-rhin

Reviews

8.4

Very Good

Rating 10 - Excellent. 97 out of 245 reviews" "
Rating 8 - Good. 107 out of 245 reviews" "
Rating 6 - Okay. 34 out of 245 reviews" "
Rating 4 - Poor. 6 out of 245 reviews" "
Rating 2 - Terrible. 1 out of 245 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Staff & service
An old character house in a quaint village
The spiral staircase was a bit too much. Parking was tight. But for a small village, the hotel met its expectation.
Stayed 2 nights in Aug 2023

10/10 Excellent

Mayling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a nice place to stay at
Before arriving at the hotel please read their instructions how to get to their parking lot, don’t let the do not enter street sign fool you. Before parking your car, drop off the bags in front of hotel, gravel road In parking lot, it’s hard to wheel your baggage. Lovely little place, it’s clean, comfortable beds, be ready to clime stairs with luggage, no elevator nor A/C.
Stayed 1 night in Sep 2023

10/10 Excellent

Hans

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my, what a pearl. Riquewihr is like stepping into Beauty and the Beast! Hotel and parking very convenient. Breakfast and hotel staff very friendly and helpful. We’ll be back!
Stayed 2 nights in Aug 2023
Response from Marc on Sep 13, 2023
Thank you for your message. It was a pleasure to welcome you to our hotel. We look forward to welcoming you again soon. Sincerely,

10/10 Excellent

Susan

Stayed 1 night in Apr 2023
Response from Sébastien on Apr 30, 2023
Bonjour,Merci pour votre séjour dans notre établissement.Cordialement,Sébastien

10/10 Excellent

John

Stayed 1 night in Apr 2023
Response from Sébastien on Apr 30, 2023
Bonjour,Merci pour votre séjour dans notre établissement.A très bientôt,Cordialement,Sébastien

10/10 Excellent

P

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectt stopover.
Fantastic position in centre of village. Good car park and dog friendly.
Stayed 1 night in Mar 2023
Response from Sébastien on Apr 14, 2023
Good afternoon,Thank you for your establishment. It was a pleasure to welcome you.We are looking forward to your next visit,Best regards,Sébastien

10/10 Excellent

Silvia M

Stayed 1 night in May 2022

8/10 Good

Brandon

Stayed 1 night in May 2022

8/10 Good

Jose M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Sébastien on Dec 28, 2021
Bonjour, Merci pour votre séjour dans notre établissement. Ce fut un plaisir de vous accueillir ! Nous vous souhaitons de bonnes fêtes de fin d'année. Cordialement, Sébastien

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Service
Staff couldn’t be anymore helpful. I had a problem with my car and Sebastiaan and his colleague went out of their way to help. The hotel is a great gem in the centre and the perfect place.
Stayed 1 night in Nov 2021
Response from Sébastien on Nov 25, 2021
Good afternoon, Thank you for your stay in our establishment and your kind words towards our staff. We were pleased to have the possibility to help you. We are looking forward to your next visit, Best regards, Sébastien

6/10 Okay

Verified traveler

Stayed 4 nights in Oct 2019

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Center of town, no Wi-Fi
Our room was spacious, clean and comfortable. The location was very convenient too, being right in the middle of town. Note that parking in the hotel's lot is an extra 5 Euros a night, and you have to drive through some narrow pedestrian streets to get there. Also, we were disappointed that there was no Wi-Fi available in the room. The hotel staff claimed that there was Wi-Fi near the reception area, but even that didn't work.
Stayed 1 night in Aug 2019

8/10 Good

Cheryl

Friendly staff. Great location with parking. Clean. Small room and small bathroom. But who wants to spend time in your room when Riquewihr is right outside your door. Must be able to,climb stairs. Lovely hotel.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
A wonderful location in the heart of a beautiful Medieval village. The room was small, but comfortable. Bathroom could have been cleaner, but we loved the charm of original painted ceilings. Onsite parking was convenient and a covered outdoor bar provides a great location for drinking a glass of local wine on a rainy day. Good value overall!
Stayed 1 night in Aug 2018

10/10 Excellent

Marcus, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, great location and free parking. such a beautiful town. Hotel staff very friendly. Great hotel!!
Stayed 1 night in Jun 2018
Response from Laura on Aug 1, 2018
Thank you for your feedback. Hope to see you again in Riquewhir at "Hotel de la Couronne". Best Regards

10/10 Excellent

Özgür

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Judie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Village & Hotel!
What a lovely place to stay! Parking on site, Very friendly & helpful staff. I felt like I was in a story book!

8/10 Good

lani, california

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the middle of everything
Nice old building just under the castle Close to lake old town and new shopping district

8/10 Good

Amy Siu may, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little town in Alsace
We had a really good time and the hotel was of great period character, set in the heart of an extremely picturesque town. Staff were friendly and the breakfast was excellent. The room was a little dark and a fan would have been appreciated in the hot weather. If arriving by car, drive boldly through the town gate, ignoring "no entry" signs, but proceed with care over the steep cobbled streets.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Good staff, and OK rooms, but not luxurious at all
Walls are very thin and rooms are quite small. But staff is great and rooms are clean. Great location. Overall good economy accommodation.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Very friendly staff, good hotel, clean bathroom, small room, good breakfast

6/10 Okay

Verified traveler

Liked: Cleanliness
Good location
Unfortunately a heatwave during our stay, too hot, hotel did provide a fan. Excellent location in centre of the town, bit tricky to find, handy to have parking, although extra charge for that. Didn't have any problems with noise from other guests during our stay but clock tower/church nearby does chime nearby if you have to sleep with the windows open. Would stay here again as long as not super hot again.

6/10 Okay

Verified traveler

Liked: Cleanliness

10/10 Excellent

John, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the centre of the old town
Excellent hotel in the centre of the old town but with easy road access and parking. A great place to base yourself for travels in the area. Staff were pleasant and very helpful. Rooms full of character, quiet, clean and spacious. Breakfast was very good. Hope to return.

6/10 Okay

Jay, Bozeman, Montana USA

Disliked: Room comfort
Nice location, bad room, good bed, kitschy town.
Riquewihr was a convenient stop along the Alsace wine route and an interesting town in itself. Unfortunately, it is a mainstay for tour groups and lone tourists who flood the main street, encouraging the establishment of restaurants, trinket and wine tasting shops, far beyond the capacity of this small place to absorb gracefully. The Couronne is a little difficult to get to because the signs guiding us to it were a bit ambiguous. The hotel building is part of the old town and not intrusive, being located back from the main street about half a block. We stayed in the annex, next to a large car park for which they charge 2 euros per night. The room itself was a garret in the attic, with sloping walls/ceilings and a few large beams obstructing movement about the room. I still have scabs on the head from hitting both the beams and the ceiling rather hard. We even resorted to taping tissue paper to the beams to alert us that they were there. The bed was comfortable, the bathroom spacious and the ambience quiet.

4/10 Poor

sandy, G

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has to be a better place to stay!
The hotel states that it accepts American Express but when you go to pay with that card they say it doesn't work on their machine. We are not the first to experience this issue because other reviews state the same issues. The front desk clerk speaks such broken English that you can not get directions or recommendations.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Know what you are expecting
This hotel is in one of the most enchanting little towns I have ever visited and is itself steeped in history and tradition. The beams themselves were around 500 years old. Given that there are some things you need to recognize coming in... Namely that it is 500 years old. You stay here for the charm and atmosphere and the feeling that you are stepping back into a fairy tale. Certain things are lacking but in some ways that is part of the experience. Pros: Friendly accommodating staff. Reasonable price for Europe. Good parking available. The optional breakfast was quite satisfactory. Charm and more charm. From the amazing doorway to the winding staircase to the old cupboard in the room this place delights lovers of history and authenticity. Cons: No soundproofing. None. This can be a bit embarrassing and unpleasant if you have neighbors. Up until I discovered this, I would have given this place 5 stars easily. The rustic feel is to be expected, but the lack of privacy and hearing ever word and action of my neighbors was uncomfortable. It is to be expected that a building this old has its quirks, but if this could somehow be fixed, what an improvement. That's about it. Anything else n gat ice is being nit picky. Overall, I still enjoyed my stay there.

6/10 Okay

chun-hsien, UK

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
very special hotel
the best part is parking, only 4 euros a day and next to the hotel. the room is okay, with an ancient look. sound insulation is not good though, I can have a conversation with next door if I want. no reception between 11pm-7am so don't arrive late. the town is surprisingly cute and crowded at night(Xmas time).

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in the middle of a beautiful town. This place is perfect for people visiting Alsace, especially the region between Strasbourg and Colmar. The staff is very friendly.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located in pretty Riquewihr
Ideal location inside the city walls, with private hotel car parking next to it for 4 euros per day. Room was clean but at the top (4th floor) of a spiral stone staircase, which some people might have difficulties with. Since our room was on the top floor, the ceiling in the bathroom was slanted, which made showering a little awkward without hitting your head. Having said that, we had a pleasant stay and enjoyed the bar on site.

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Feel Alsatian history
The property dates back to 16th Century. Not surprisingly, there is no elevator, but if you want to experience staying in the genuine historical property, this is the place. The hotel is in the middle of the old town, and you may feel scared to drive through all the tourists in narrow streets, but they have a big parking space in the back, so don't worry. The reception is at the bar next door. It's a different experience but special, and personally, I liked it.

6/10 Okay

Marcy D, NY

Liked: Cleanliness, staff & service
Clean but beat hotel
A run down hotel in a beautiful town that had a clean room and available parking (for a fee)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel in riquewihr
Decent rooms, friendly staff and great location. They also offer parking and breakfast. Perfect for those travelling around Alsace.

8/10 Good

Sue G, Bucks

Liked: Cleanliness, property conditions & facilities
Magical location
Stunning location in an amazing medieval village. Great breakfast. The room was at the very top of a spiral staircase which kept us fit! Unfortunately the bathroom ceiling was low and sloping making it difficult to shower. An air-conditioning unit kept the temperature acceptable even when it reached 38 deg outside.Ample car-parking was a real bonus in a traffic free village.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly charming hotel
We loved the old stone spiral staircase in this medieval building. Felt like we were staying in a castle with exposed timbers. The rooms were clean and spacious, but like most older hotels had no air conditioning. And, the spiral staircase also meant lots of climbing. This hotel wouldn't be for everyone, but we loved the experience. Staff was friendly and helpful.

8/10 Good

Tressylou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Picture perfect hotel
Beautiful, totally picturesque! Enjoyed our stay here so much! older hotel with so much charm. The owner was helpful and so friendly...would stay here again for sure. No elevator...but the stone spiral staircase is part of the charm! Loved it!!

8/10 Good

Slow worm, Bristol, City of Bristol, UK

Liked: Cleanliness
Great hotel for an overnight stop
I have now used this hotel 3times as an overnight stop and find it satisfactory for my purpose. The situation in the centre of Riquewihr is perfect especially since it has a large car park. Breakfast is adequate and the many restaurants nearbye mean. That. You do not have to go far for an excellent dinner. The staff are helpful and ready to give advice on where to eat. Medieval type building with spiral tower like staircase leading bedrooms.

8/10 Good

Jim, Somerset, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel of character
An ancient building in an historic village. Circular staircase and uneven floors add character.not good for people who have difficulty with stairs! Overall a good experience.

10/10 Excellent

Kevn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with a lot of Character - Recommended
This hotel is housed in a centuries old building in the very center of this picturesque town. Our room was large and nicely decorated with antique furnishings. I am sure all the room sizes will vary. Everything was clean and in perfect repair. Bathroom and facilities were modern and appear the have been recently updated. The staff was amazing and went our of their way to assist us with an unusual requests. Keep in mind that this is not a Holiday Inn - This hotel has all the modern styling you would expect in any hotel built in the middle ages :) . Lots of character: The walls are solid rock, the spiral stone staircase shows the patina from centuries of use, and the floors are anything but level. You'll have to drive through the narrow streets and walkways of this town to get to the hotel - Trust the GPS, it's correct. The parking lot is in the enclosed courtyard next to the hotel - it's obvious. It's an experience you'll remember for a long time.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel but very hot in the summer. The hotel needs fans but the breakfast was very nice and the staff was great.

8/10 Good

LindaP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in charming village!
The hotel has a two star rating for France which is just about right. It's not a fancy hotel, but we enjoyed our stay very much. The people were nice, the breakfast adequate and the room decent value. Don't book if you don't want to climb stairs.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Kathleen, Florida

Liked: Cleanliness, staff & service, property conditions & facilities
In the heart of Alsace
We remembered Riquewihr from a short stop during a bicycle tour twenty five years ago. This quaint and beautiful village is in the heart of the Alsatian wine country. It's gotten a bit kitschy over the years - the village well pump and basin had been filled with Easter decorations, as were many of the main street buldings - but is still the fairy tale place we remembered. The Hotel de la Couronne is in the heart of the village, and very unpretentious. After an interesting climb up a spiral stone stairway to the "deuxieme etage" (3rd floor to N. Americans, not sure if there was an elevator) we entered a hallway containing attractive antique furnishings. Our beds were pretty unforgiving by North American standards, and my poor 6 ft 4 in husband extended well beyond the foot of the bed, but we had a good bathroom, a TV, and were otherwise comfortable. Breakfast in the attractive breakfast room was excellent and reasonably priced. The hotel had an adjacent parking courtyard, at a reasonable price, a real plus in the mostly pedestrian walled village. I would highly recommend this hotel for a real Alsatian experience.

10/10 Excellent

Debra, Long Beach, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved "Hotel De La Couronne"
The hotel is in the town of Riquewihr, Alsace, France which is beautiful and on the famous wine route. The hotel is old and has a spiral stone staircase that dates back to the time of Columbus. The heating system worked well as it was starting to get chilly at night. The bathroom was fairly modern. The desk staff were very kind and helpful. They have a lovely breakfast buffet which I would definitely recommend. A nice way to start the day, very reasonably priced. If I were in the area again, I would definitely stay at the "Hotel De La Couronne".

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Patrice

Stayed 1 night in Dec 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito
Otimo hotel! Quarto amplo, aconchegante, limpo. Otimo chuveiro e cama. Servico impecavel. Muito bem localizado.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort
Wonderful stay, in the heart of Riquewihr. Lovely staff and beautiful room. 10/10!!
Stayed 1 night in Oct 2023

10/10 Excellent

Jean-Loïc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023