Ratings based on 22 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
91% of guests recommend
4.0 Room cleanliness
3.5 Service & staff
4.0 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler from Vienna, Austria

Authentic Dude Ranch experience

Posted Jul 28, 2014
Pros: Everything, we came for the western experience and that's what we got. We loved it.
Cons: Nothing I can think of.
Location: Plenty of options on site, including, Swimming, airboat rides, Swamp buggies, Wildlife viewing, Rodeo, Petting zoo, skeet shooting & archery.
Picked out the Westgate River Ranch because we fancied doing some different things other than just spending 2 weeks in the parks in Orlando. I made sure we were there on Saturday so we could see a real Rodeo, this was really fun and if you have never seen one you should definitely check it out. The guys that sit on those bulls must be slightly mad because riding 900 pounds of angry bull looks a little crazy to me. :-) The girls that did the barrel racing and show riding were amazing too, one of them was only 6! The room was nicly decorated in a typical western style which perfectly set the mood, there was a nice pool and lots of other things to do. The Petting zoo was fun and we loved the air boat ride. Dining options were a little bit limited as there was only one restaurant or the general store, but that didn't matter, the food was good, well prepared and wholesome and good value for money. Sure we are not talking about haute quisine but you didn't come to a western ranch if you expect that. The watresses were increadibly friendly and made us feel completely at home. The staff at Westgate River Ranch couldn't have been more helpful and friendly they were efficient and made us feel completely at home.
Comment from Hotel Management
Aug 6, 2014 by WestgateGuestRelations, Hotel Management
We are beyond thrilled when our guests have a fantastic experience with us here at the Westgate River Ranch Resort! It pleases us to hear that you enjoyed the rodeo and our riders. Our goal is to provide a vacation that is both relaxing and enjoyable, and we are so glad that we were able to just that for you and your family. We appreciate you choosing us for your stay and hope you provide us with the pleasure again in the future! Sincerely, Katrina
5 out of 5
Recommended
for Everyone
by A verified traveler from MIAMI

Posted Jun 11, 2014
Pros: SAME AS ABOVE
Cons: MIRROR OUT SIDE THE BATHROON IS NEEDED FOR WOMEN
IT WAS NICE AND QUIET, VERY CLEAN. GOOD FOR FAMILY ORIENTED PEOPLE.
Comment from Hotel Management
Jun 19, 2014 by WestgateGuestRelations, Hotel Management
Thank you for taking a moment to review Westgate River Ranch. We’re glad you had a great time in our quiet, clean, family oriented resort. We offer all kinds of amenities and activities everyone in the family can enjoy. We hope to see you again soon! Brittany
3 out of 5
Recommended
for Everyone
by A verified traveler

Bring food if staying more than one day.

Posted Mar 31, 2014
Pros-Accommodations we're comfortable and clean. Activities for children are fun from petting zoo to Adventure Park to Rodeo. Cons-only one restaurant and full menu was not always available. General store limited. Too many waivers to sign for EVERY activity even if same activity is done twice. Frustrating! The Ranch is a more accommodating for camping than lodging. Ideal age for kids 7-8 and up.
Comment from Hotel Management
Apr 12, 2014 by WestgateGuestRelations, Hotel Management
Thank you for your feedback. All of our guests’ comments are appreciated, as we are always researching areas to improve upon in order to provide out guests with the quality vacation experience. Our goal is to exceed your expectations and we hope that you will visit us again soon. Ray
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Mar 18, 2014 on Hotels.com
3 out of 5
Recommended
for Business Travelers
by MK from Los Angeles

Probably not your best bet.

Posted Mar 17, 2014 on Hotels.com
Canceled my reservation before I got there and had to find me another available room. Restaurant on premises only open two days. No other restaurants, gas stations or shops around for 30 miles.
Comment from Hotel Management
Jun 14, 2014 by GuestRelations, Hotel Management
We value your review and repeat business. I am happy to hear your enjoyed your stay with us and we look forward to your next visit to River ranch. Ray
4 out of 5
Recommended
by scott from ny

Posted Feb 26, 2014 on Hotels.com
it is out of the way but I guess that is the purpose of a ranch>
Comment from Hotel Management
May 17, 2014 by GuestRelations, Hotel Management
We are delighted that you had a great stay with us at the Westgate River Ranch. We look forward to seeing you again next time you travel into this area. Josie
2 out of 5
by A verified traveler

Nice theme but too expensive for the Hotel

Posted Feb 16, 2014
Cons: Offer at least breakfast with the price, remodel the rooms
Location: There is nothing to do nearby , everything is within the resort and more activities for the guess will be nice
Hotel room is too small for the price, everything is so old , soon we reached the hotel room and used the toilet, it broke. Bed's are VERY uncomfortable and so small. Too expensive and do not have breakfast or nothing. I will not recomment anyone to stay but just to site seeing only since its something different to do away from the city living.
Comment from Hotel Management
Aug 23, 2014 by WestgateGuestRelations, Hotel Management
Thank you for taking a moment to review your stay. Our units are continually undergoing renovations throughout the entire resort. We're sorry to read that your overall stay was not satisfactory, we are always looking to improve and your feedback is of great help. There is always something fun for the entire family to partake in such as our petting farm, archery range, horseback riding, rodeo and many more. It’s our hope you will give us another chance to exceed your expectations. Ariel
3 out of 5
Recommended
for Personal Event
by A verified traveler

Florida ranch

Posted Feb 4, 2014 on Hotels.com
Very interesting property to visit. The property was well kept and we had a clean and well appointed room in the "ranch" style, but not the room we booked. Even after telling them we booked a suite and we weren't part of a group we were given a basic room. They were very nice, but incorrect, despite four front desk attendants. They called the room the next morning to find out who we were.
Comment from Hotel Management
Apr 19, 2014 by GuestRelations, Hotel Management
Thank you for choosing to stay with us! We love to hear back from our guests on their experiences. We understand you had some concerns during your stay. Our focus is to provide the best experience that we can for our guests, so your review will be used for just that. Please come back to visit us soon! Ariel
4 out of 5
Recommended
for Everyone
by A verified traveler

Glamping

Posted Jan 13, 2014
What I love was that is was different from any thing I have done before. What I really did nt.enjoy was kids running and yelling around well after midnight .. so if you are looking for a quiet glamping night u dont recommend.. next time we are trying a cabin
Comment from Hotel Management
Jul 26, 2014 by WestgateGuestRelations, Hotel Management
Thank you for your compliments on our lovely resort. We love that you were able to experience our “glamping tent” which features a patio, picnic table, propane gas grill and much more. We hope you had an awesome time glamping at the resort! Please come back to visit us soon! Ariel
4 out of 5
Recommended
for Families
by Nicole Anthony from West palm beach

Posted Jan 2, 2014 on Hotels.com
The only recommendation I have is to update the computer system. Check in and out took way too long.
Comment from Hotel Management
Apr 19, 2014 by GuestRelations, Hotel Management
Thank you for taking a moment to review your stay. We understand that your time is valuable and we will continue to work with our partners to assist in a smoother check-in and check-out process. Please accept our apologies; we are always looking for ways to improve. We appreciate your input and look forward to having you back at the resort! Ariel