Ratings based on 301 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
93% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Decent hotel, rough area.

Posted Apr 27, 2015
Clean room, comfortable bed, friendly staff. Bad part of town.
1 out of 5
by A verified travelerfrom ca

Bad bad

Posted Apr 20, 2015
Security tried to open our door when told front desk they said just email me with your complain .. After that we didn't enjoy our stay
5 out of 5
Recommended
for Families
by A verified travelerfrom Sylmar, CA

Great Experience.

Posted Apr 20, 2015
Pros: Location, cleanliness, staff
Cons: N/A
Location: Near shopping centers and close to fwy.
We had a pleasant stay. The staff was very friendly and helpful. Will definitely stay again and recommend to our friends and family.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom san francisco

Nice hotel

Posted Apr 19, 2015
Clean, close to highway and restaurants. A little resort hidden. Too bad swimming pool was too cold.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom moreno valley, ca

Nice hotel

Posted Mar 21, 2015
Comfy bed. Warm shower. Cute sitting room. Just what we needed for the night!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2015
Great place to stay. Only issue was mold on the grout at the tub. That should be an easy fix for the staff.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sacramento Valley

Home away from home

Posted Mar 18, 2015
Pros: The first impression was it's a resort. The employees were well trained and acted grateful to have their job.
Location: This hotel was very centrally located to us. One exit away was shopping. Restaurants were plentiful.
Due to a family member's death, we needed a place to stay in Moreno Valley. The location and price were perfect. The welcoming pots of begonias and the grounds felt like a resort. Our room was large, well maintained, quiet and comfortable. The breakfasts were delicious with the staff being very attentive in keeping the food fresh and appropriate amounts on the buffet table. My concern was the amount of security measures that were taken...Is there a problem with security in the area? With that said, we did feel secure while staying there.
3 out of 5
by A verified traveler

Vacation

Posted Mar 16, 2015
Pros: Well kept, breakfast had lots of choices.
Cons: There was no access to coffee in the lobby when we tried to access it. Doors locked and employees said they weren't allowed to open it.
I booked two rooms with king beds, fridge, and microwave. When we went to our rooms they were rooms with two double beds. One had a wheelchair toilet as well which I did not appreciate!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Santa Clara, CA

Great stay with friendly and helpful staff!

Posted Mar 8, 2015
Pros: Breakfast and staff members.
Cons: More trash cans in the room. Consider bottled water for sale in room.
We had three rooms, two with two beds, and one suite with a king. All rooms were clean and very comfortable. The only things missing to make it absolutely perfect: only one trash can in the unit, and there were no shower/bath items (shampoo/conditioner, shower cap, etc.). One of our guests has vision problems, and the staff assisted her quickly and caringly. We were also having a suprise 90th birthday party, and the staff let us into her room before she arrived to decorate. The included breakfast was excellent: variety of pasties, bread for toasting, sausage patties, tortillas, egg patties, waffle batter, cereals, etc. The pool was cold, but it's still early in the season (March), and the spa was great.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom houston mo

Posted Mar 8, 2015
Cons: t.v internet
t.v suck , internet suck it keep going down. room was clean & staff were nice