Outdoor pool

Reviews of Holiday Inn Express & Suites Beaumont - Oak Valley an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Beaumont - Oak Valley an IHG Hotel
1864 Oak Valley Village Circle, Beaumont, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 647 out of 1001 reviews" "
Rating 8 - Good. 239 out of 1001 reviews" "
Rating 6 - Okay. 60 out of 1001 reviews" "
Rating 4 - Poor. 33 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Good freeway access. Nothing close as far as dining options however. Will gladly stay again.
Stayed 2 nights in Apr 2024

6/10 Okay

Blanca

The cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freeway accessible was good, not a lot of places to eat around there
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 11, 2024
Thank you for taking the time leave a review. We appreciate the 5 out of 5! We are growing and believe me we are hoping for a few more restaurant's as well! If you are in the area again we can refer you to a couple of our favorites hidden across the street. We wish you safe travels!

8/10 Good

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 3 nights in Mar 2024
Response from Hotel Management on Apr 7, 2024
Thank you for the appreciated review! Please come stay at Holiday Inn Express & Suites Beaumont CA again soon.

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Fairy quite, not a busy property. Some train noise overnight.
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 7, 2024
Thank you for taking the time to leave a review! We hope if you are in the area again you will choose to stay with us here at the Holiday Inn Express & Suites Beaumont CA! We wish you safe travels!

4/10 Poor

Niombi

Liked: Cleanliness, staff & service
Just okay at best.
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 3, 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water pressure was awesome. Very clean property
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 3, 2024
Your kind words meant a lot to us, and it's delightful to know the water pressure was awesome and the property was clean! The next time you come to the area, we hope you'll visit us once again at Holiday Inn Express & Suites Beaumont

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would consider the staff and the experience excellent.
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 3, 2024
Thank you for your kind review! Thank you for letting us know you appreciated the friendly service from our team! We will be sure to pass along your kind words! From all of us at Holiday Inn Express & Suites Beaumont we hope to have the pleasure of welcoming you back. Safe Travels.

10/10 Excellent

Todd

Stayed 1 night in Mar 2024
Response from Hotel Staff on Apr 19, 2024
Thank you for the outstanding review. We hope to see you back again soon. Safe travels.

10/10 Excellent

Lasonna

Response from Hotel Management on Apr 3, 2024
Thank you for the appreciated review! Please come stay at Holiday Inn Express & Suites Beaumont again soon.

2/10 Terrible

Guillermo

Stayed 2 nights in Mar 2024
Response from Hotel Management on Apr 3, 2024
We are very sorry to have fallen short of your expectations. It appears we missed the mark with you. Rest assured, your feedback is appreciated and will be used to ensure better stays moving forward. We wish you safe travels.

10/10 Excellent

Ashley

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Staff on Mar 28, 2024
Thank you for the great rating. We are happy you enjoyed your stay with us. Safe travels.

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Mar 2024
Response from Hotel Staff on Mar 28, 2024
We are pleased to hear you had such a "Great Experience" we hope to see you back again soon. safe travels.

10/10 Excellent

thomas

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was just as good as advertised!!! That’s rare these days lol
Stayed 1 night in Mar 2024
Response from Hotel Staff on Mar 28, 2024
Thank you for taking the time to post this awesome review. We are very happy you enjoyed your stay with us. Safe travels and we hope you visit us again next time you are in town.

8/10 Good

Pranav

Liked: Amenities
Location, cleanliness
Stayed 4 nights in Mar 2024
Response from Hotel Management on Mar 17, 2024
Thank you for taking the time to leave a review. It was great to read you appreciated the cleanliness and location! We hope if you are in the area again you will choose to stay with us! We wish you safe travels!

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 15, 2024
We are so glad you had a nice stay at our hotel! Thank you for taking the time to leave a review! We hope to see you again here at the Holiday Inn Express & Suites Beaumont CA. We wish you safe travels!

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very new, had a great complimentary break fast, nice rooms, good bed and shower.
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 14, 2024
Thank you for taking the time to leave a review! It was great to ready you enjoyed the breakfast and the rooms! We appreciated the 5 out of 5! We hope if you are in the area again you will stay with us! Thank you from the staff at the Holiday Inn Express & Suites Beaumont CA

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management. on Mar 14, 2024
Thank you for taking the time to leave a review! We appreciated the 5 out of 5! We hope if you are in the area again you will stay with us! Thank you from the staff at the Holiday Inn Express & Suites Beaumont CA

10/10 Excellent

Arno, San Francisco

Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 3, 2024
Thank you for the appreciated review! Please come stay at Holiday Inn Express & Suites Beaumont again soon.

10/10 Excellent

John

Business traveler
Very friendly, clean and easy check-in
Stayed 1 night in Mar 2024
Response from Hotel Staff on Mar 3, 2024
Thank you for staying with us here at the Holiday Inn Express & Suites Beaumont Ca. We appreciate your feedback and hope to see you again in the near future. Safe Travels.

8/10 Good

Adam

Liked: Staff & service
Decent experience. Not the best Holiday Inn Express I’ve stayed at, but better than most options in area. Hotel itself was decent. Room had water damage. Carpet struck me as pretty dirty. Wasn’t about to use the couch for same reason. They need to spend some money on the rooms. Highway noise annoying at times. Breakfast was decent for free hotel meal. Bed decently comfortable.
Stayed 4 nights in Feb 2024
Response from Hotel Management on Feb 29, 2024
Thank you for taking the time to leave a review. We will use this feedback for coaching our housekeeping team. We do hope you will give us another chance if you are in the area. We wish you safe travels.

10/10 Excellent

gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed my stay there. City was beautiful!
Stayed 2 nights in Feb 2024
Response from Hotel Management on Feb 26, 2024
Thank you for taking the time leave a review! It was wonderful to read you found our city beautiful and you enjoyed your stay at our hotel! The mountains are beautiful especially in the winter with the snow. We hope if you are in the area again you will choose to stay with us. Thank you from the staff at the Holiday Inn Express & Suites Beaumont CA

8/10 Good

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 26, 2024
Thank you for taking the time to leave a review. We hope to see you again here at the Holiday Inn Express & Suites Beaumont Ca.

10/10 Excellent

Dion

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet place with a hot breakfast of eggs and sausage
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 24, 2024
Thank you for the great review! It was wonderful to read you found the hotel clean and quiet. Additionally we were glad to read you enjoyed the hot breakfast! We hope if you are in the area again you will stay with us! Thank you from the staff at the Holiday Inn Express & Suites Beaumont CA

6/10 Okay

Janet

Liked: Staff & service
Stayed 13 nights in Feb 2024
Response from Hotel Management on Feb 22, 2024
Thank you for taking the time to leave a review. If you get a chance let hotel management know how we can improve your stay to 5 out of 5 stay. Until then we wish you safe travels.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was grea
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 19, 2024
Thank you for taking the time to leave a review. We were glad to read you had a great stay! We hope if you are in the area again you will choose to stay with us at the Holiday Inn Express Suites Beaumont CA. We wish you safe travels.

10/10 Excellent

Regina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the morning breakfast and the friendliness of the staff.
Stayed 2 nights in Feb 2024
Response from Hotel Management on Feb 19, 2024
We appreciated the wonderful review. It was great to hear you loved the breakfast and appreciated our staff. We hope if you are in the area again you will choose to stay with us! Thank you from the staff at the Holiday Inn Express & Suites Beaumont CA

10/10 Excellent

Nancy, Lowell

Stayed 1 night in Feb 2024
Response from Hotel Management on Apr 3, 2024
Thank you for the appreciated review! Please come stay at Holiday Inn Express & Suites Beaumont again soon.

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 19, 2024
Thank you for taking the time to leave a review! We appreciated the great score and we hope if you are in the area again you will stay with us! Thank you from the staff at the Holiday Inn Express & Suites Beaumont CA

8/10 Good

Ginnie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy the convenience of staying here because we use one of the big rooms for our events. The staff is always nice, the hotel is clean, and the breakfast is pretty good. I will say, though, that the rooms tend to have a bit of a musty smell when you first walk into them. Especially when the temperature is set on anything over than 75°. It’s tolerable, but would be better to figure it out and get rid of it. Overall, I’ll keep staying here as long as we keep having our events here.
Stayed 1 night in Feb 2024
Response from Hotel Staff on Feb 9, 2024
Thank you for taking the time to leave a review on your most recent stay. I was glad to read that you found the staff friendly, and you were impressed with the breakfast. We hope to see you again soon. Safe travels!

10/10 Excellent

Nicole

Traveled with partner
Liked: Amenities
Everyone is always nice when I stay here, and it’s cozy
Stayed 1 night in Feb 2024
Response from Hotel Staff on Feb 9, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We hope you will visit us again soon. Safe travels.

6/10 Okay

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Check in receptionist was wonderful! Super friendly and nice!
Stayed 1 night in Feb 2024
Response from Hotel Staff on Feb 10, 2024
Thank you for taking the time to leave a review on your most recent stay. I was glad to read that you found the staff friendly. We hope to see you again soon. Safe travels!

10/10 Excellent

Bianca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when visiting family
Stayed 2 nights in Jan 2024
Response from Hotel Staff on Jan 30, 2024
Thank you for staying with us here at the Holiday Inn Express & Suites Beaumont Ca. We appreciate your feedback and hope to see you again in the near future. Safe Travels.

10/10 Excellent

KATHERINE, Chino Hills

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024
Response from Hotel Staff on Jan 22, 2024
Thank you for staying with us here at the Holiday Inn Express & Suites Beaumont Ca. We appreciate your feedback and hope to see you again in the near future.

10/10 Excellent

Consuella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and would stay again ! 10/10
We checked in around 11:30 after leaving a previously booked room at a different hotel . This hotel was great ! Easy check in , they gave us a room close to the lobby and it wasn’t noisy at all . Room was clean and bed was super comfortable. Room came with breakfast and it wasn’t bad . Definitely would stay again and recommend it to friends and family .
Stayed 1 night in Jan 2024
Response from Hotel Staff on Jan 22, 2024
Thank you so much for your wonderful response regarding your stay at The Holiday Inn Express & Suites Beaumont Ca! We are delighted to see that you enjoyed your stay with us, and we hope to see you back again sometime soon.

10/10 Excellent

Junior

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stay was very good very nice and clean lots of parking. Breakfast was ok
Stayed 1 night in Jan 2024
Response from Hotel Staff on Jan 22, 2024
Thank you for letting us know you found the hotel pleasant! We thank you for your time and we wish you safe travels.

10/10 Excellent

Marybel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Staff on Jan 22, 2024
Thank you for staying with us here at the Holiday Inn Express & Suites Beaumont Ca. We appreciate your feedback and hope to see you again in the near future.

8/10 Good

Emily

Traveled with partner
Liked: Amenities
My husband and I stayed here for one night as a stop on our drive home. It was fine for that purpose, but I wouldn't want to stay here for an extended time. The front desk gave us a 2 queen room, even though it was just the 2 of us and a standard king is the same rate. When we asked for a king, they said there were none available. I doubt this was true, as this is a fairly large hotel, and there were not that many cars in the parking lot. This seems like an older property. The bathroom definitely showed signs of wear and tear, including signs of previous flooding/ water damage. The bed was creaky and uncomfortable.
Stayed 1 night in Jan 2024
Response from Hotel Staff on Jan 17, 2024
Thank you for your candid feedback. We have reviewed your comments with our management team and will be addressing the issues with the room. I hope you give us a chance in the future to show you how great our hotel is.

10/10 Excellent

BreakAway

Stayed 1 night in Jan 2024
Response from Hotel Staff on Feb 10, 2024
Thank you for staying with us here at the Holiday Inn Express & Suites Beaumont Ca. We appreciate your feedback and hope to see you again in the near future.

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Staff on Jan 16, 2024
Thank you for staying with us here at the Holiday Inn Express & Suites Beaumont Ca. We appreciate your feedback and hope to see you again in the near future.

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hotel Staff on Jan 16, 2024
Thank you for staying with us here at the Holiday Inn Express & Suites Beaumont Ca. We appreciate your feedback and hope to see you again in the near future.

10/10 Excellent

David

Traveled with partner
It was a nice facility
Stayed 1 night in Jan 2024
Response from Hotel Staff on Jan 16, 2024
Thank you for staying with us here at the Holiday Inn Express & Suites Beaumont Ca. We appreciate your feedback and hope to see you again in the near future.

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Hotel Staff on Jan 16, 2024
Thank you for letting us know you found the hotel pleasant! We thank you for your time and we wish you safe travels.

10/10 Excellent

Travis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jan 2024
Response from Hotel Staff on Jan 16, 2024
Thank you for letting us know you found the hotel pleasant! We thank you for your time and we wish you safe travels.

10/10 Excellent

Sergio, Visalia

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect! Right off the fwy, breakfast was included and it offerwd a variety of delicious food. Beds were comfortable. Soap, shampoo,... toiletries were readily available in the bathroom. Complimentary laundryroom! Definately staying here again
Stayed 1 night in Jan 2024
Response from Hotel Staff on Jan 10, 2024
Thank you for staying with us and for taking the time to review our property. We are so glad that you enjoyed your stay and that you found breakfast so enjoyable!We will make sure to share your comments with the team! Hopefully we will get to see you again soon!

10/10 Excellent

CHARLES D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed breakfast selections, Staff was polite and helpful.
Stayed 3 nights in Dec 2023
Response from Hotel Staff on Jan 8, 2024
Thank you for letting us know you found the hotel pleasant! We thank you for your time and we wish you safe travels.

10/10 Excellent

robert

Stayed 2 nights in Dec 2023
Response from Hotel Staff on Jan 8, 2024
Thank you for staying with us here at the Holiday Inn Express & Suites Beaumont Ca. We appreciate your feedback and hope to see you again in the near future.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, breakfast needs some work
Really appreciate if there is any hot breakfast menu items for vegetarians, it was disappointing to see none and eat breakfast outside everyday for 5 days.
Stayed 4 nights in Jan 2024
Response from Hotel Staff on Jan 8, 2024
Thank you for taking time to share your feedback. I am sorry there were some challenges during your stay. We will work with our leadership teams to correct ourselves in those areas.

8/10 Good

Dyan

Stayed 1 night in Jan 2024
Response from Hotel Staff on Jan 8, 2024
Thank you for staying with us here at the Holiday Inn Express & Suites Beaumont Ca. We appreciate your feedback and hope to see you again in the near future.

10/10 Excellent

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean, service was great
Stayed 1 night in Dec 2023
Response from Hotel Staff on Jan 5, 2024
Thank you for taking the time to leave a review! I was glad to read that you found the hotel clean and comfortable. Additionally, it was great to read that you appreciated our staff. We hope to see you again soon. Safe travels!