Beach nearby, white sand, beach towels

Reviews of Acanto Playa del Carmen, Trademark Collection by Wyndham

4 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 195 out of 342 reviews" "
Rating 8 - Good. 106 out of 342 reviews" "
Rating 6 - Okay. 24 out of 342 reviews" "
Rating 4 - Poor. 9 out of 342 reviews" "
Rating 2 - Terrible. 8 out of 342 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sophia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and helpful staff. Beautiful grounds. Clean room.
Stayed 4 nights in Mar 2024
Response from LP on Mar 22, 2024
Dear Fei,We are very happy to know that you enjoyed your stay and everything our hotel has to offerHope you might come back sometime in the future.Warm regards,Acanto Team

10/10 Excellent

Fei

Stayed 3 nights in Dec 2023
Response from LP on Mar 22, 2024
Dear Fei,We are very happy to know that you enjoyed your stay and everything our hotel has to offerHope you might come back sometime in the future.Warm regards,Acanto Team

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very nice property close to shopping and restaurants!
Stayed 1 night in Mar 2024
Response from LP on Mar 22, 2024
Dear Courtney,We are very happy to know that you enjoyed your stay and everything that Playa has to offer.Hope you might come back sometime in the future.Warm regards,Acanto Team

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Truly enchanting, this smaller and more intimate hotel proved to be an excellent choice. The suites are beautifully furnished with comfortable beds and tasteful decor. A reasonably stocked kitchen with a full size fridge and stovetop. Staff are wonderful and quick to please. Just steps from 5th avenue it was remarkably quiet and calm. Walk to the beach or enjoy the pool in the courtyard. The rooftop patio has a bar-b-que, tables and chairs, loungers and a fantastic view of the ocean. And there is always a cool breeze. I would definitely recommend this hotel to my friends and family.
Stayed 13 nights in Mar 2024
Response from LP on Mar 15, 2024
Dear Deborah,Thank you so much for staying here.We were very nice to meet you and your husband.we are very happy to know you really enjoyed the hotel facilities and eveything we have to offer.We hope you might come back again.Warm regards,

8/10 Good

Hassan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great friendly service...
Stayed 5 nights in Feb 2024
Response from LP on Mar 3, 2024
Mr. Hassan,Thank you so much for staying at our hotel, it was such a pleasure to have you and all your family at our hotel. We are happy to know our staff reached your expectations.Whenever you want to come back this is your second home.Warm regards,Acanto Team

8/10 Good

Nicholas

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I got a suite that was spacious,,comfortable and had two balconies. One Juliet balcony and one larger one with seating. The rooptop was pretty nice. The pool was pretty but on the small side. Friendly staff. Complimentary continental breakfast. The few cons — shower head needs replacing/upgrading — a rainfall style one would be amazing. More kids on the property than I would have liked. A little noisy some of the nights we were there — from the street outside the hotel. Overall, though, I’d stay again. Reasonably priced, too.
Stayed 4 nights in Feb 2024
Response from LP on Feb 24, 2024
Dear Nicholas,We are so glad that they enjoyed their time at our hotel. We are constantly renovating our hotel and we are in the process of upgrading all our shower heads for better water pressure. Feel free to report any issue at the moment with our staff for an inmediate solution.Usually our hotel is very quiet, sometimes in Playa del Carmen gets busy and therefore it could be noisy especially during high season. Always our staff is ready to move you to a better room far from the noise.We look forward to seeing you again soon. Warm regards,Acanto Team

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved it. Location was amazing and the staff were so kind. Would stay again in a heartbeat!
Stayed 1 night in Feb 2024
Response from LP on Feb 24, 2024
Dear Nicole,We are happy to hear you really enjoyed your stay and everything our hotel has to offer. We look forward to seeing you again soon.Warm regards,Acanto Team

4/10 Poor

Christopher

Disliked: Amenities, property conditions & facilities
I am really surprised that Wyndham would put their name on this hotel. The rooms are tiny. The faucet in the bathroom does not align properly with the sink making it almost impossible to use without getting the counter all wet. I could hear loud music until 4am, and what sounded like a pump cycling every 3-5 minutes all night long. It was so loud it would wake me up even after I managed to get to sleep. The shower was impossible to turn on without getting blasted with cold water. The front doors are windows that look right in to the bed. The only reason why I am not giving it one star is because the night security guard is super nice and helpful.
Stayed 3 nights in Feb 2024
Response from LP on Feb 11, 2024
Dear Chris,Thank you for staying at our hotel.Usually our hotel is very quiet as there is no music or clubs around so we are not sure about where noise could be from. We have any report from you about the faucet issue, we are always ready to fix it at the moment. The room type you chose was a small basic room as we also have bigger suites. All the rooms have double curtains, so you can keep your privacy.Hope you can give us a second chance in the future. Warm regards,

10/10 Excellent

Josee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service was excellent
Stayed 7 nights in Jan 2024
Response from LP on Feb 11, 2024
Dear Josee,We are very happy to know you liked you hotel.Our staff is so dedicated to serve our guests.Thank you for staying with us.Warm Regards,Acanto Team

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms. 1, 2 & 3 Bedroom options. Great location. 1/2 of a block from 5th street, yet quiet. Excellent staff. Free parking. Have stayed many times and plan on staying again whenever in Playa Del Carmen with friends.
Stayed 1 night in Jan 2024
Response from LP on Jan 26, 2024
Dear James,Thank you for coming and visiting our hotel.Hope to see you again soon!Warm regards,Acanto team

10/10 Excellent

KEVIN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was close enough to the beach - 7 minute walk. Close to restaurants. Great central location.
Stayed 9 nights in Jan 2024
Response from LP on Jan 26, 2024
Dear Kevin,Thank you for coming and visiting our hotel.Warm regards,Acanto team

2/10 Terrible

Mateo

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from LP on Jan 13, 2024
Estimado Mateo,Estamos un poco confundidos acerca de la baja calificación que nos da, ya que no recibimos ningúna queja o comentario suyo durante su estadía. Hicimos todo lo posible para que su estancia fuera agradable, incluso le dimos una de las mejores habitaciones y parecía estar contento. Como puedes ver, la mayoría de nuestros comentarios son positivos, siempre estamos abiertos a comentarios de nuestros huespedes así podemos mejorar.Saludos cordiales,

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
was a good stay !
Stayed 2 nights in Dec 2023
Response from LP on Jan 13, 2024
Dear guest,Thank you for leaving a comment.We are very happy to hear you enjoyed your stay.Hope to welcome you back sometime in the future.Regards,Acanto Team

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is very well maintained, and conveniently located! We love the Acanto and will be back! The staff were so helpful and we really felt at home during our 1st time stay in Playa del Carmen....Miguel, best night concierge ever! Patrick
Stayed 7 nights in Dec 2023
Response from LP on Jan 13, 2024
Dear Patrick,Thank you for leaving a comment.We are very happy to hear you enjoyed your stay.Thank you so much for giving us the highest score.Thank you so much for staying in our beautiful hotel.Regards,Acanto Team

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent stay at this lovely boutique hotel. The staff were very friendly and welcoming, especially Karla, Miguel and Lilliana. Highly recommend this hotel
Response from LP on Feb 11, 2024
Dear Kathy,We are happy to know we reach your expectations.Hope you stay with us sometime in the future.Warm regards,Acanto Team

10/10 Excellent

Aaliyah

Liked: Cleanliness, amenities, property conditions & facilities
I had such a great stay here and will definitely stay again! The room was very spacious and super clean, strong wifi connection during my stay, and the hotel itself is so close to everything. The staff are so lovely, very friendly and always offering to help. The only thing to note is it can get noisy at night due to the location of the hotel.
Stayed 5 nights in Dec 2023
Response from LP on Dec 21, 2023
Dear Aaliyah, Thank you so mucho for leaving an positive review.We are happy to know you liked your stay.Usually the hotel is very quiet, however, as it is Holiday season it might be a little bit noisy around the hotel.Hope you come back or recommend us.Warm regards,

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely Amazing in EVERY WAY!!! The staff is incredible, they are welcoming and helpful with the most kind hearts! The hotel is beautiful inside and out, comfortable beds, spacious and exactly what we were looking for! If you are looking for a place to stay in this area, this is the best thing you will do!! We will definitely be returning and staying with them very soon!!!! Just spectacular!
Stayed 3 nights in Nov 2023
Response from LP on Dec 21, 2023
Dear JasonIt was such a pleasure to have you in our hotel, thank you for staying with us. This is your second home in Playa del Carmen.Warm regards,

10/10 Excellent

Robert, Tujunga

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from LP on Nov 25, 2023
Dear Robert,Thank you so much for staying at out hotel and for such a good score, hope you had an amazing stay.Kind regards,

8/10 Good

Theresa

Stayed 7 nights in Nov 2023
Response from LP on Dec 21, 2023
Dear guest,Thank you for staying with us and giving us a high scoreWarm regards,

10/10 Excellent

francis

Liked: Cleanliness, amenities, property conditions & facilities
Really nice clean place to stay in one of the best locations in PDC. Anything you need while staying there is within a couple block walk. Parking is also easy and staff is very inviting and friendly.
Stayed 4 nights in Nov 2023
Response from LP on Nov 16, 2023
Mr. Francis,We are happy to know you liked the location of our hotel and that our staff was friendly with you.Hope you come back or you can recommend us.Kind regards,Acanto Team

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Carla and Miguel were so helpful and accomodating. The property itself was very clean and well kept, and amazingly, for being a half block off of 5th Ave, very quiet. We had the superior one bedroom suite, which had a private roof top deck. Amazing views from both the rooftop deck and from our living room window. The hot water and water pressure were a little spotty, but we've learned to accept that when traveling out of the US. Who wants a hot shower after a hot day on the beach anyway!
Stayed 9 nights in Nov 2023
Response from LP on Nov 14, 2023
Dear Lisa,We are happy to know you enjoyed your stay so much.Our staff is always able to assist you with anything like the water pressure ot checking the water temperature.Hope you come back or recommend us.Warm regards,Acanto Team

10/10 Excellent

Sergio

Liked: Cleanliness, room comfort
Muy cómodo el hotel y el servicio muy cálido. Recomendado
Stayed 8 nights in Oct 2023
Response from LP on Oct 26, 2023
Estimado Sergio,Fue un placer hospedarlo en nuestro hotel.Esperamos verlo pronto.Saludos cordiales,Acanto Team

8/10 Good

Toni Ysabelle Javellana

Traveled with partner
Liked: Cleanliness, property conditions & facilities
1. Staff was 5/5. Very accommodating and helpful. They don’t automatically clean the room or change towels but have no issues doing so upon request. Beach towels are provided upon request. Front desk ladies linked us up with an affiliated tour operator for discounted Chichen Itza tour (which was excellent). We were allowed early check in and late check out free of charge, which helped us manage our time so much better. 2. Location was 4.5/5. It was just off 5th Ave and about a block away from the beach, but that said, it’s relatively far (12mins walk which feels more like 25mins under a 37C sun) from the ADO station which is where the hub of activity seems to be (buses, ferry to Cozumel, Parque de los Fundadores) and the nearest beach isn’t the prettiest section. Mamita’s is just a short walk away though. 3. Property was 4/5. The look of the whole building is charming (just like in photos). The room is spacious and well-appointed, but the age of the property does show. The light fixtures are a bit dim now, the shower head has uneven water pressyre and there’s a bit of an “old” smell. All in all, not bad but could use an update.
Stayed 3 nights in Oct 2023
Response from LP on Oct 8, 2023
Dear Toni,It was such a pleasure to have you in our hotel you were very kind people.We are happy to hear you liked the hotel and yes, one of the most remarkable things of your hotel is the location.Thank you for your comments, we are constantly renovating our hotel hope you can see it better next time.Warm regards from Mexico.

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very beautiful place
Stayed 2 nights in Sep 2023
Response from LP on Sep 18, 2023
Dear guest:Thank you so much for staying at hour hotel, we were very honored to welcome you and your familly.Whenever you want to come back this is your second home.Warm regards,Team Acanto

10/10 Excellent

Anitha R.

Traveled with family
Liked: Cleanliness, room comfort
Great location and wonderful hospitality
We had a relaxing vacation at Acanto. Karla and Miguel made every efgort to make this place feel like home We had a few minor issues that were promptly addressed. We had the penthouse with the ocean view ...it was very private and peaceful. Highly recommend if you prefer a place like home where you can cook your own meals or grill on the terrace Location is fantastic...just steps away from the always bustling 5th Avenve and just a few streets away from the beaches, stores etc.
Stayed 6 nights in Aug 2023
Response from LP on Sep 12, 2023
Dear Anitha,We are very happy to hear that you felt like home, that is the concept of our hotel. We hope yo welcome you back some time in the future or recomend us.Big hugs from Mexico

8/10 Good

Martha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hospitality from el Sr Miguel! Unfortunately our 3BR suite had one air unit that was not working at all. We could not use that room. We were given a voucher but would have preferred a price adjustment.
Response from LP on Aug 10, 2023
Estimad Martha,We really apologize the A/C was not working properly, we finally could fix it this evening. Fourtunately, you received a free night as compensation, please contact us, whenever you are ready to use it.Warm regards,Acanto Team

10/10 Excellent

Yvonne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was centrally located and was indeed a very quiet and hotel. In addition, we felt very safe during our stay. We were about 5 minutes walking distance to the nearby grocery store which was the Mega Soriana. Our housekeeper Letty was always checking in on us to ensure that we had towels and our room kept. Miguel was so amazing throughout our stay. We did have 1 hiccup as we were on the 4th floor as the elevators were not operable. However, they were fixing them during our stay. We asked to be moved to the 1st floor and were moved immediately. I also high recommend the hotels transportation recommendations of Riviera Quest private transportation with Luis. Luis was very responsive and prompt from picking us from arrival and departure to airport. The price is extremely reasonable as we did shop around. I highly recommend Luis' services!! Overall, great experience and the hotel is so cute and homey.
Stayed 4 nights in Jul 2023
Response from Acanto team on Aug 3, 2023
Thank you for staying with us! Your opinion is very important to us.helps us to always improve and continue working so that our guests feel at home we look forward to your return.

10/10 Excellent

Arlett

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from LP on Aug 6, 2023
Estimada Arlett,Muchas gracias por elegir Acanto, fue un placer atenderla y gracias por darnos la más alta calificación.Recuerde acá es su casa, cuando guste.Saludos Cordiales,Acanto Team

8/10 Good

Barron

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel is a beautiful place Itself. The parking is hidden but available. The staff was friendly enough. The hotel Is in a great spot for shopping and the beach.
Stayed 2 nights in Jul 2023
Response from LP on Jul 17, 2023
Dear Barron,Thank you so much for leaving great comments and hope you had spent nice vacations, this is your second home whenever you want.Warm regards from México.Acanto team

10/10 Excellent

Sheryl

Traveled with family
Liked: Cleanliness, room comfort
Great Holiday
Stay was wonderful! Staff was excellent and extremely helpful. Miguel was amazing! Great location right off 5th Avenue but quiet even with all the activities nearby.
Stayed 6 nights in Jun 2023
Response from LP on Jul 7, 2023
Dear Sheryl,Thank you so much for visiting our hotel with your big family, consider our hotel as your second home. Warm regards from México.Acanto Staff

8/10 Good

Isaac

Stayed 2 nights in Jun 2023
Response from LP on Aug 1, 2023
Isaac, Thank you for leaving a comment, we hope you enjoyed you stay.Warm regards,Acanto Team

10/10 Excellent

Enissa Cornelia

Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful place, well taken care off and staff are amazing. Highly recommended
Stayed 8 nights in Jun 2023
Response from LP on Jul 7, 2023
Dear Enissa,It was such a pleasure to welcome your family here, thank you for staying with us, and come back whenever you want.Warm regards from MexicoAcanto Team

8/10 Good

Natalie

Stayed 2 nights in Jun 2023
Response from LP on Jun 27, 2023
Estimada Natalie,Gracias por visitar nuestro hotel, espero haya disfrutado su estancia.Saludos

10/10 Excellent

Silvia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, very helpful when there was an issue to fix. Great location if you want to be close to the busy street. Walkable to bus station and marina and beaches.
Stayed 3 nights in May 2023
Response from LP on May 24, 2023
Dear Silvia,We are very happy to hear the hotel was suitable for you.We hope to welcome you back sometime in the future.Warm regards,Acanto Team

8/10 Good

Sydney

Stayed 4 nights in May 2023
Response from LP on May 12, 2023
Dear Sydney,It was such a pleasure to meet you at the hotel and we hope you enjoyed your stay a lot.Hope to welcome you back.Warm regards,

10/10 Excellent

Cynthia, Spring City

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location in the heart of Playa del Carmen. Convenient to beaches, shopping, and restaurants. The two bedroom suite was spacious and comfortable, and the courtyard/pool area was lovely. The property manager Luis went above and beyond to make sure our stay was a pleasant one, and the receptionist Liliana was very helpful in making beach club and dining reservations. We very much enjoyed our stay!
Response from Acanto Team on May 2, 2023
Dear Cynthia We are really happy to know that you enjoyed your stay!!!We hope to welcome you back!! Acanto Hotel is your home at Playa del Carmen !!!Best wishes,Acanto Team

10/10 Excellent

Candice

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023
Response from LP on May 8, 2023
Dear Candice,Thank you for visiting our hotel and leave the highest score.Warm regards,Acanto Team

10/10 Excellent

Gina

Traveled with family
Beautiful boutique hotel, huge room, best location. Miguel gave the best service.
Stayed 1 night in Apr 2023
Response from LP on Apr 15, 2023
Dear Gina,Thank you so much for leaving a comment. Hope you enjoyed your stay.Regards,

10/10 Excellent

Josefina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location was on point, near by everything. Quite and safe.
Stayed 3 nights in Apr 2023
Response from LP. on Apr 8, 2023
Dear Josefina,We are very happy to hear you liked our hotel.We hope to welcome you again, sometime in the future.Warm regards,Acanto Team

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property has a very good location for shops, restaurants and its the center on 5th avenue. Has a lot of options for transportation and has a lot of walkable areas as well as the beach. Miguel was very helpful!
Stayed 4 nights in Mar 2023
Response from LP on Apr 3, 2023
Dear Rafael,We are really happy to know you enjoyed your stay.Thank you for your visit and hope to welcome you back some time in the future.Warm regards,Acanto Team

6/10 Okay

Ravi, jersey city

Quiet but walkable to restaurants and shopping and beach and ferry. Parking was secure. Facility is a little worn down but the rooms are good. Wish breakfast was expanded to 7-9/10 instead of 8-10 and had more options
Stayed 2 nights in Mar 2023
Response from MCS on Mar 22, 2023
Hi thank you for your honest opinion. We work regularly to update the facilities, as a matter of fact we are now updating the common areas as the rooms have already been updated. Breakfast is always available earlier if needed by just advising us the night before. Hope to see you back again soon

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness
Staff were friendly and accommodating. Although this hotel is just off 5th Ave., it’s very quiet. Property needs some updating. Short staffed.
Stayed 7 nights in Mar 2023
Response from Matt on Mar 15, 2023
Hi Michelle, Thank you for your inout. We are always striving to improve the hotel, constantly updating and re-investing into the facilities. Staff is hard to come by so although we may be short from time to time we have the best staff in Playa del Carmen and always make sure that all posts are covered. Hoping to have you back again.

10/10 Excellent

Sam

Liked: Cleanliness
Second time staying at Acanto ,we love the place ,location,the staff is always so amazing and helpful!Ty so much ,see you next time:)
Stayed 4 nights in Mar 2023
Response from Matt on Mar 15, 2023
Thanks so much Sam it was great to have you once again. Hope to see you again soon

10/10 Excellent

Igor

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very quite place in heart of playa del carmen
Response from LP on Mar 6, 2023
Mr. Igor,Thank you so much for your time of leaving a comment and a good score, we are happy to know you liked our hotel, hope to welcome you back sometime in the future.Warm regards,Acanto Team

10/10 Excellent

Dante

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Matt on Mar 15, 2023
Thank you Diane! see you soon

8/10 Good

TERRENCE

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Cute boutique hotel in perfect location for shopping/dining and beach. Not fancy but reasonable price and off street enough to avoid noise from 5th. Bed was good. Shower was nice with lots of hot water.
Stayed 2 nights in Feb 2023
Response from LP on Feb 20, 2023
Dear Terrence,We are glad to hear you enjoyed your stay, we hope to welcome you back sometime in the future.Warm regards.

10/10 Excellent

Rosario

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very good 👍
Stayed 3 nights in Feb 2023
Response from As on Feb 15, 2023
Good day!We greatly appreciate and appreciate your comment, we hope you return soon.Team Acanto

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
The Staff is AWESOME And very helpful. Great people. I only wish there was coffee available all day. BUT,, I do understand it is not an all inclusive so that is OK
Stayed 4 nights in Jan 2023
Response from L. on Jan 27, 2023
Dear Steve,Thank you so much for leaving a comment, I am glad to hear you enjoyed your stay, hope to welcome you back in the future.Kind regards,Acanto hotel

10/10 Excellent

Alondra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved how friendly the staff was! The rooms were very spacious and well kept. Very centrally located and the view from the roof was beautiful.
Response from L on Jan 18, 2023
Dear Alondra,Thank you so much for taking your time to leave a comment.We are so happy to ear that you enjoyed you stay. Hope to welcome you back sometime in the future.Warm regards,Acanto hotel

10/10 Excellent

Eduardo, Montreal

Liked: Cleanliness, property conditions & facilities
Great little boutique hotel next to the 5th avenue, but in a really quiet and beautiful neighbourhood . Truly a paradise to relax
Response from L. on Dec 17, 2022
Mr. Eduardo,We are happy to know you enjoyed your stay. We put all our efforts to make confortable stays.Hope to welcome you some time in the future.Kind regards,Acanto hotel.